Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,305 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,305 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods ordered paid first class postage which meant should have received in 2days. 5 days later still not received. Some service from you my first and last!!”

Helpful Report

Posted 3 years ago

Hi! Thanks for the review! I am truly sorry about the issue you are facing with the delivery! We have now contacted you for further information. Best wishes, PrezzyBox team!

Posted 3 years ago

“Fantastic service order came early Hamper looks amazing not opened yet as it’s a prezzie for my wife but I’m sure she will love it Thank you all for a wonderful service x😃”

Helpful Report

Posted 3 years ago

Hello, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“Fantastic”

Helpful Report

Posted 3 years ago

Hi, Thanks for leaving us a review! We're excited to hear you love it! Best wishes, PrezzyBox Team

Posted 3 years ago

“Really well it was super fast delivery and the product is amazing thankyou”

Helpful Report

Posted 3 years ago

Hi! Thanks for the great feedback! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

“Love it! Perfect present for my boyfriend who is a Star Wars lover! So cuteeee! However the box was a bent on one of the sides. I don’t know if it was handled with care. I don’t know if this is the companies doing or the delivery driver. However the glass was not broken or damaged. It comes in a box with safe packaging around it in another box.”

Helpful Report

Posted 3 years ago

Hi! Thanks for the good review! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team!

Posted 3 years ago

“Excellent arrived on time and exactly as soon on website. Would recommend Prezzybox. However box stated fragile this way up but courier delivered box on its side couriers need trained better.”

Helpful Report

Posted 3 years ago

Hello! Thanks for leaving a great review! We do appreciate it and are happy that you are satisfied with our products. We are sincerely sorry for the inconvenience with delivery! Best wishes, PrezzyBox team!

Posted 3 years ago

“beautiful gifts at beautiful prices b”

Helpful Report

Posted 3 years ago

Hi Alex! Thanks for the good feedback! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team!

Posted 3 years ago

“Speedy delivery good value.”

Helpful Report

Posted 3 years ago

Hello Amanda, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“Great products, delivered on time and packaged well and with a discount code! What more can you ask for?”

Helpful Report

Posted 3 years ago

Hello Claire! Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Best wishes, PrezzyBox team!

Posted 3 years ago

“Good selection of gifts, easy to pick a suitable present quickly”

Helpful Report

Posted 3 years ago

Hi Harley! Thanks for leaving a great review! We do appreciate it and are happy that you are satisfied with our products. We always try to do our best for our clients! Best wishes, PrezzyBox team!

Posted 3 years ago

“Item was delivered quickly. Very pleased”

Helpful Report

Posted 3 years ago

Hello Carl, Thanks for leaving us a great review! We're happy to hear that you're pleased. Best wishes, PrezzyBox Team

Posted 3 years ago

“So glad I found Prezzybox.com. I found some really cool gifts for family and friends. Can't wait for Christmas now 😁”

Helpful Report

Posted 3 years ago

Hi Peter, Thanks for leaving us a review! We're excited to hear you love it! Best wishes, PrezzyBox Team

Posted 3 years ago

“Order placed and received within two days, brilliant service and good communication from Prezzybox in respect of the order.”

Helpful Report

Posted 3 years ago

Hi Rosemary! Thanks for the great feedback/ review! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

“Really quick delivery and well packaged. Quirky gifts which are ideal for people who are tricky to buy for :)”

Helpful Report

Posted 3 years ago

Hi Meara, Thanks for leaving us a great review! We're excited to hear you love it! Best wishes, PrezzyBox Team

Posted 3 years ago

“Great site. Fantastic choice of items. Would definitely use again.”

Helpful Report

Posted 3 years ago

Hello, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“Ordered personalised tankard. Very pleased with quality. Will order from Prezzybox again. Despatched next day but did not receive on expected delivery date but this probably due to postal strike and backlog.”

Helpful Report

Posted 3 years ago

Hi! Thanks for the great feedback! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

“Used via imutual site. Really easy to use and nice selection of goodies for his and her. Delivery Really quick too and a nice courier”

Helpful Report

Posted 3 years ago

Hi, Thanks for leaving us a review! We're excited to hear you love it! Best wishes, PrezzyBox Team

Posted 3 years ago

“My shopping experience was great”

Helpful Report

Posted 3 years ago

Hi Megan! Thanks for the great review! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

“Really easy to use, great service. Delivery came very quickly and very happy with product”

Helpful Report

Posted 3 years ago

Hi! Thanks for the good review! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team!

Posted 3 years ago

“Loads of lovely things and great ideas, arrived promptly 10/10 🙂”

Helpful Report

Posted 3 years ago

Hi Rosie! Thanks for the great feedback! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,305 reviews