Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,294 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,294 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product. Delivery not as expected.”

Helpful Report

Posted 3 years ago

Hi Patricia, Thank you for leaving us a review! We're pleased to hear you're happy with a product, and we are sorry for the disappointment in delivery. We are doing our best to fix the problem and avoid it in future. Best wishes, PrezzyBox Team

Posted 3 years ago

“I Look Forward to Seeing What I Have Got And When I Get it Will Enjoy it Very Much”

Helpful Report

Posted 3 years ago

Hi Christopher, Thanks for leaving us a great review! We hope you were pleased with your order! Best wishes, PrezzyBox Team

Posted 3 years ago

“Can’t express enough of what a wonderful company this is.A problem with an order not being delivered was sorted out straight away by email.Professionalism and after care second to none”

Helpful Report

Posted 3 years ago

Hi Sandra! Thanks for the great review! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

“All good thank you JM”

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Posted 3 years ago

Hello, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“Order not yet received, can you tell me when I will receive it. Mistakenly deleted email”

Helpful Report

Posted 3 years ago

Hello Anne, Thank you for your review. We're so sorry to hear that you still have not received it. We have now contacted you for further information so we can resolve this for you. Apologies again. Best wishes, PrezzyBox Team

Posted 3 years ago

“I am very impressed with the box of chocolate pigs in blankets. They look fab and arrived super quick.”

Helpful Report

Posted 3 years ago

Hi Margaret! Thanks for the great feedback! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

“Great service thanks”

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Posted 3 years ago

Hello Richard, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“Great service. Grandson will be thrilled”

Helpful Report

Posted 3 years ago

Hi, Thanks for leaving us a review! We're excited to hear you love it! Best wishes, PrezzyBox Team

Posted 3 years ago

“Really quick turnaround for production! Item hasn’t yet arrived but that’s due the strikes! Very much looking forward to receiving the gift for my fiancés 30th birthday”

Helpful Report

Posted 3 years ago

Hi Charlotte! Thanks for the good feedback! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team!

Posted 3 years ago

“Great selection of under tree goodies for your partner ❤️”

Helpful Report

Posted 3 years ago

Hello, Thank you so much for leaving us a 5-star rating - it's much appreciated. Best wishes, PrezzyBox Team

Posted 3 years ago

“Very easy to select, pay and track items. In fact the item arrived way before I expected. Thank you.”

Helpful Report

Posted 3 years ago

Hi! We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Best wishes, PrezzyBox team!

Posted 3 years ago

“Bought for a present, very good and efficient delivery”

Helpful Report

Posted 3 years ago

Hello, We are incredibly grateful that you took the time out to leave us a 5-Star review.” We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team!

Posted 3 years ago

“Good does what it says on the tin”

Helpful Report

Posted 3 years ago

Hello, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“Quirky ideas, easy ordering and quick delivery.”

Helpful Report

Posted 3 years ago

Hi Anne! Thanks for leaving us such a great review! We are happy to hear you loved it. Hope you will be shopping with us again! Best wishes, PrezzyBox team!

Posted 3 years ago

“One word wow . thankyou”

Helpful Report

Posted 3 years ago

Hi Mark! Thanks for your amazing feedback! We appreciate that and always try to do our best for our clients! Best wishes, PrezzyBox team!

Posted 3 years ago

“Lovely gift and super quick service. Really impressed”

Helpful Report

Posted 3 years ago

Hi Liz! Thanks for your great review! We are excited to hear that you`re satisfied with the whole purchasing process, namely our service and the gift itself! Best wishes, PrezzyBox team!

Posted 3 years ago

“Half the price of everywhere else!super quick cheap delivery what's not to like....perfect”

Helpful Report

Posted 3 years ago

Hi David! Thanks for the good review! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

“Excellent. Product as described and speedy delivered.”

Helpful Report

Posted 3 years ago

Hello, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“Good choice and easy to use website. Nice to be able to see a preview of personalised gifts. Reasonable prices.”

Helpful Report

Posted 3 years ago

Hello Zillah, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“Excellent service, good price, quick delivery, progress emails. I will definitely use again.”

Helpful Report

Posted 3 years ago

Hi Ian, Thanks for leaving us a great review! We're excited to hear about your experience with us! Best wishes, PrezzyBox Team

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,294 reviews