Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,296 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,296 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing prices, items packaged well, fast dispatch and delivery service”

Helpful Report

Posted 3 years ago

Hi Charlotte, Thanks for leaving us a great review! We hope you were pleased! Best wishes, PrezzyBox Team

Posted 3 years ago

“I ordered a few Christmas presents from here. Really fantastic products, delivered promptly and discretely packaged so no surprises have been ruined. 🙂”

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Posted 3 years ago

Hi Nicola, Thanks for leaving us a review! We're excited to hear you love it! Best wishes, PrezzyBox Team

Posted 3 years ago

“Very easy and quick delivery process”

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Posted 3 years ago

Hello Evan, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“Quick delivery and high quality product”

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Posted 3 years ago

Hi, Thanks for leaving us a review! We're excited to hear you love it! Best wishes, PrezzyBox Team

Posted 3 years ago

“First time using this company, will definitely use again. Got some really nice items.”

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Posted 3 years ago

Hi Lee, Thanks for leaving us a great review! We hope you were pleased! Best wishes, PrezzyBox Team

Posted 3 years ago

“Great service and good communication 👍”

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Posted 3 years ago

Hello Steve, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“All items came quickly, well packaged and as described - excellent service”

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Posted 3 years ago

Hi Emma, Thanks for leaving us a review! We're excited to hear you love it! Best wishes, PrezzyBox Team

Posted 3 years ago

“I cannot fault the service - excellent”

Helpful Report

Posted 3 years ago

Hi, Thanks for leaving us a great review! We hope you were pleased! Best wishes, PrezzyBox Team

Posted 3 years ago

“All the items are an excellent quality and it arrived really quickly. Definitely would recommend”

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Posted 3 years ago

Hello Chloe, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“Arrived on time and arranged with care for funeral, thank you”

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Posted 3 years ago

Hi! Thanks for the great review! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

“Very pleased with the bauble I ordered with feathers and my granddaughter, who died earlier this year, name on it . It is better than I expected and my daughter is so pleased with it for their tree. Kathryn Clarke”

Helpful Report

Posted 3 years ago

Hi! Thanks for the good review! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team!

Posted 3 years ago

“Really good communication and updates. Reasonably priced and quick delivery. Good quality product too, highly recommended.”

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Posted 3 years ago

Hello Katherine, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“I ordered two advent calendars for presents. Easy to order, arrived as stated, not overly packed but arrived in excellent condition. Would certainly recommend; also will hopefully purchase more from Prezzybox.com. in the future.”

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Posted 3 years ago

Hi Penelope, Thanks for leaving us a review! We're excited to hear you love it! Best wishes, PrezzyBox Team

Posted 3 years ago

“Absolutely brilliant thankyou..quick efficient and will be shopping with you again 😀”

Helpful Report

Posted 3 years ago

Hi Katherine! Thanks for the good review! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team!

Posted 3 years ago

“First time of using Prezzybox.com but it won’t be the last. Very impressive service so far!”

Helpful Report

Posted 3 years ago

Hi Elizabeth! Thanks for the great feedback! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

“Good variety of items however not great postage handling, when I received my package it was very badly damaged and crushed. One whole corner completely caved in and damaged the box of my item also. Would think twice before ordering from here again.”

Helpful Report

Posted 3 years ago

Hello Kirsty, Thank you for your review. We're so sorry to hear that you have faced such issues. We have now contacted you for further information so we can resolve this for you. Apologies again. Best wishes, PrezzyBox Team

Posted 3 years ago

“Arrived on time and in great condition, really good quality. Couldn’t be happier”

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Posted 3 years ago

Hi, Thanks for leaving us a great review! Have a lovely evening! Best wishes, PrezzyBox Team

Posted 3 years ago

“Bought this for a friend's birthday and she absolutely loved it! Would definitely order again.”

Helpful Report

Posted 3 years ago

Hello, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“Fantastic offers & super fast delivery. Very happy with my purchase”

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Posted 3 years ago

Hi Athena, Thanks for leaving us a review! We're excited to hear you love it! Best wishes, PrezzyBox Team

Posted 3 years ago

“Loved the fun choices of gifts, quick and easy delivery.”

Helpful Report

Posted 3 years ago

Hello, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,296 reviews