Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,294 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,294 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

Write Your review

Tell us how Prezzybox made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was so easy to order from prezzybox and I got 10% off for being a new customer. Delivery was swift and my gift was well wrapped and safe.”

Helpful Report

Posted 3 years ago

Hello Kathryn, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“A beautiful Christmas tree bauble , arrived safely. Thank you.”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Amazing products”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Christmas is sorted in one order with Prezzybox.”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Great service”

Helpful Report

Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 2 years ago

“So pleased with the gift that we purchased from Prezzybox. Excellent service, reliable delivery and a great quality product. Many Thanks..”

Helpful Report

Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 2 years ago

“Brilliant, fast delivery , got exactly what I paid for in prime condition, perfect christmas present for parents will definitely be using again multiple time over the Christmas period x”

Helpful Report

Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 2 years ago

“Orders were dispatched and delivered very quickly, great service”

Helpful Report

Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 2 years ago

“All as ordered and delivered in short time - happy with the service provided!”

Helpful Report

Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 2 years ago

“I didn’t receive a confirmation email until my items was dispatched and no updates as to when it would be delivered however, the item itself was great! No faults and perfect description.”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Very quick delivery and great range of products”

Helpful Report

Posted 3 years ago

We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 2 years ago

“Always a surprise gift to be found something different for any occasion and not found on the high street”

Helpful Report

Posted 3 years ago

Hi Colin! Thanks for the great review! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

“Excellent service. Ordering was simple and I was kept up to date with despatch/delivery dates. Very happy.”

Helpful Report

Posted 3 years ago

Hi Christine! Thanks for the good feedback! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team!

Posted 3 years ago

“The products provided are great quality and there’s such a variety! Delivery was super quick too!”

Helpful Report

Posted 3 years ago

Hi, Thanks for leaving us a review! We're excited to hear you love it! Best wishes, PrezzyBox Team

Posted 3 years ago

“Arrived promptly and just the sort of quirky gift to make a birthday special!”

Helpful Report

Posted 3 years ago

Hello, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“Quality product! Superb gift for my mother 10/10”

Helpful Report

Posted 3 years ago

Hi Alex! Thanks for the great feedback! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

“Easy website goods delivered quickly, but whoever you use as the courier gets no stars because my parcel was left in full view at the front door”

Helpful Report

Posted 3 years ago

Hi Jacqueline! Thanks for the good review! We really appreciate it and always try to do our best for our clients! As for the courier, we will reach out to the delivery company regarding this issue. Best wishes, PrezzyBox team!

Posted 3 years ago

“Two gifts I ordered arrived within 3 days. Unfortunately one was broken in transit. They completed refund within the hour. Great service.”

Helpful Report

Posted 3 years ago

Hello Tricia, Thanks for leaving us a great review! We were very sorry to see that you have experienced a fault with the product and were happy to help you out. Feel free to get back to us anytime. Best wishes, PrezzyBox Team

Posted 3 years ago

“Great website and very fast delivery. So pleased with the item for boyfriends Christmas present”

Helpful Report

Posted 3 years ago

Hello Gemma, Thanks for leaving us a great review! We're excited to hear you love it and hope your boyfriend will like it too! Best wishes, PrezzyBox Team

Posted 3 years ago

“Excellent service and delivery”

Helpful Report

Posted 3 years ago

Hello Margaret, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,294 reviews