Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,305 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,305 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items received vey quickly, and good quality.”

Helpful Report

Posted 3 years ago

Hi Marilyn! Thanks for the good review! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team!

Posted 3 years ago

“I was very pleased with the items I received from you. They were original and well made. I shall certainly keep you in mind when I need ideas for future present occasions.”

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Posted 3 years ago

Hello Diane , Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“The best service for personalised gifts! Ordered and delivered in less than 48hours!”

Helpful Report

Posted 3 years ago

Hi, Thanks for leaving us a review! We're excited to hear you love it! Best wishes, PrezzyBox Team

Posted 3 years ago

“Very pleasant shopping experience. Prompt delivery and clear tracking notification. I will most certainly be recommending PrezzyBox to friends and family and will happily use the website again. Excellent!”

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Posted 3 years ago

Hi Allison! Thanks for the good review! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team!

Posted 3 years ago

“Just received my personalised Christmas bauble's,very quick delivery wasn't sure what to expect because never ordered off this site before but very happy with purchase bauble very good quality plus the picture which I had printed on them was very good,wouldn't hesitate to use this site again and tell friends and family about it 😀”

Helpful Report

Posted 3 years ago

Hi Kelly! Thanks for the good review! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team!

Posted 3 years ago

“Always good quality speedy delivery reasonable price”

Helpful Report

Posted 3 years ago

Hello Michael, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“Absolutely amazing easy to use the site and super quick delivery. Would definitely recommend and use again..”

Helpful Report

Posted 3 years ago

Hi Cassie! Thanks for the great feedback! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

“Had to return as box broken and item Inside damaged”

Helpful Report

Posted 3 years ago

Hi Kellie, Thank you for the review. We are very sorry to see that you have experienced such issues with this product. We can see that you have been in contact with the customer service team, and they have provided you with the necessary details for a replacement. Kind Regards, PrezzyBox Team

Posted 3 years ago

“Good range of interesting gifts. Delivery was fast and I was kept informed. Would recommend.”

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Posted 3 years ago

Hi, Thanks for leaving us a great review! We hope you were pleased! Best wishes, PrezzyBox Team

Posted 3 years ago

“Item not received yet!”

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Posted 3 years ago

Hello, Thank you for your feedback. We're sorry to hear you' still have not received it. We have now contacted you for further information so we may assist you further. We look forward to resolving this for you. Best wishes, PrezzyBox Team

Posted 3 years ago

“Good website Loads of things to choose from for both him and her”

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Posted 3 years ago

Hi Mark, Thanks for leaving us a review! We're excited to hear you love it! Best wishes, PrezzyBox Team

Posted 3 years ago

“It was so easy to order from prezzybox and I got 10% off for being a new customer. Delivery was swift and my gift was well wrapped and safe.”

Helpful Report

Posted 3 years ago

Hello Kathryn, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“A beautiful Christmas tree bauble , arrived safely. Thank you.”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“Amazing products”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“Christmas is sorted in one order with Prezzybox.”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“Great service”

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Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 3 years ago

“So pleased with the gift that we purchased from Prezzybox. Excellent service, reliable delivery and a great quality product. Many Thanks..”

Helpful Report

Posted 3 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 3 years ago

“Brilliant, fast delivery , got exactly what I paid for in prime condition, perfect christmas present for parents will definitely be using again multiple time over the Christmas period x”

Helpful Report

Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 3 years ago

“Orders were dispatched and delivered very quickly, great service”

Helpful Report

Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 3 years ago

“All as ordered and delivered in short time - happy with the service provided!”

Helpful Report

Posted 3 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,305 reviews