Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,305 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,305 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I didn’t receive a confirmation email until my items was dispatched and no updates as to when it would be delivered however, the item itself was great! No faults and perfect description.”

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Posted 3 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 3 years ago

“Very quick delivery and great range of products”

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Posted 3 years ago

We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 3 years ago

“Always a surprise gift to be found something different for any occasion and not found on the high street”

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Posted 3 years ago

Hi Colin! Thanks for the great review! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

“Excellent service. Ordering was simple and I was kept up to date with despatch/delivery dates. Very happy.”

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Posted 3 years ago

Hi Christine! Thanks for the good feedback! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team!

Posted 3 years ago

“The products provided are great quality and there’s such a variety! Delivery was super quick too!”

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Posted 3 years ago

Hi, Thanks for leaving us a review! We're excited to hear you love it! Best wishes, PrezzyBox Team

Posted 3 years ago

“Arrived promptly and just the sort of quirky gift to make a birthday special!”

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Posted 3 years ago

Hello, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“Quality product! Superb gift for my mother 10/10”

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Posted 3 years ago

Hi Alex! Thanks for the great feedback! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

“Easy website goods delivered quickly, but whoever you use as the courier gets no stars because my parcel was left in full view at the front door”

Helpful Report

Posted 3 years ago

Hi Jacqueline! Thanks for the good review! We really appreciate it and always try to do our best for our clients! As for the courier, we will reach out to the delivery company regarding this issue. Best wishes, PrezzyBox team!

Posted 3 years ago

“Two gifts I ordered arrived within 3 days. Unfortunately one was broken in transit. They completed refund within the hour. Great service.”

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Posted 3 years ago

Hello Tricia, Thanks for leaving us a great review! We were very sorry to see that you have experienced a fault with the product and were happy to help you out. Feel free to get back to us anytime. Best wishes, PrezzyBox Team

Posted 3 years ago

“Great website and very fast delivery. So pleased with the item for boyfriends Christmas present”

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Posted 3 years ago

Hello Gemma, Thanks for leaving us a great review! We're excited to hear you love it and hope your boyfriend will like it too! Best wishes, PrezzyBox Team

Posted 3 years ago

“Excellent service and delivery”

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Posted 3 years ago

Hello Margaret, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“Very, very impressed with the service. The Friendship Calendar I ordered for a very good friend arrived this morning and the turnaround was excellent. It is a really beautiful item and can be used every year. The quotes each day are so lovely and I know that this will be something my very dear friend will cherish for years to come.”

Helpful Report

Posted 3 years ago

Hi Lorraine, Thanks for the great feedback! We're excited to hear you love the calendar! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

“Had exactly what I wanted and purchase was quick and easy”

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Posted 3 years ago

Hello Arabella, Thanks for leaving us a great review! We're happy to hear that you're satisfied with the product. Best wishes, PrezzyBox Team

Posted 3 years ago

“Very pleased. Communication good and delivery as promised.”

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Posted 3 years ago

Hello Michelle, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“very happy with my order. was exactly like i expected. will definitely be ordering from there again :)”

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Posted 3 years ago

Hello Emma, Thanks for leaving us a great review! We're happy to hear you love it! Best wishes, PrezzyBox Team

Posted 3 years ago

“I found the website easy to use.. lots of fun gifts and good value for money.. Good communication from them has well . Well be my go to site from now on .”

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Posted 3 years ago

Hi Julie, Thanks for leaving us a review! We're excited to hear you love it! Feel free to get back to us anytime. Best wishes, PrezzyBox Team

Posted 3 years ago

“Easy to order and delivered when it said no delay”

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Posted 3 years ago

Hello Jackie, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“Quick delivery but one item missing,will wait a few days to see if it arrives separately”

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Posted 3 years ago

Hello Sharon, Thanks for leaving us a great review! We can see that the item you're talking about was to arrive separately and was delivered to you. Best wishes, PrezzyBox Team

Posted 3 years ago

“It is such a comfort knowing I can send quality and exciting gifts to my family when they are so far away, and what I send will be delivered quickly.”

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Posted 3 years ago

Hi Penelope! Thanks for the great feedback! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

“I ordered stocking fillers for my grandchildren, unicorn poo bath bombs and bubble guns. Fantastic service easy to use website. I couldn’t believe how quickly they were delivered. Well packaged too. Highly recommend this company. I will definitely use them again.”

Helpful Report

Posted 3 years ago

Hi Valerie, Thanks for leaving us a great review! Hope you will be shopping with us again! Best wishes, PrezzyBox Team

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,305 reviews