Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,296 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,296 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I loved my item and so did the person I bought it for”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“All smooth…looking forward to delivery due in next couple days. Thank you 😊”

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Posted 4 years ago

Hello, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox

Posted 4 years ago

“It arrived exactly on time and the present was amazing :)”

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Posted 4 years ago

Hello, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox

Posted 4 years ago

“Very fast delivery and good prices. Highly recommended!”

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Posted 4 years ago

Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 4 years ago

“Happy with service and products”

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Posted 4 years ago

We're very happy you're happy! We hope to see you again soon - Thank you for the feedback.

Posted 4 years ago

“Lots of choice and gifts which are a little bit beyond the usual stuff.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Letterbox wine was a great idea. It was delivered on time. Excellent service.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Fabulous site I treated myself while out on the go the site was easy to use while out the sites satisfying to look at an straightforward”

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Posted 4 years ago

Hello, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox

Posted 4 years ago

“Easy to use lots of choice for a personalized gift for Xmas.”

Prezzybox 5 star review on 12th October 2021

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Posted 4 years ago

Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 4 years ago

“Lovely product and great prices”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Some cool and quirky unique gift ideas. Really speedy delivery too”

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Posted 4 years ago

Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 4 years ago

“Really happy with my experience buying from prezzybox. Very helpful to have so many nice gifts in one place.”

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Posted 4 years ago

We're very happy you're happy! We hope to see you again soon - Thank you for the feedback.

Posted 4 years ago

“Didn’t know what to get my mother in law for her birthday and found some brilliant gifts to get for her on this site! Really good value for money and they look amazing! So excited for her special day now!”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Very easy to negotiate website and to place order.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Good”

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Posted 4 years ago

We're very happy you're happy! We hope to see you again soon - Thank you for the feedback.

Posted 4 years ago

“I paid extra for it to be delivered on a Saturday, and it was not. Disappointing”

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Posted 4 years ago

Hello, Thank you for your review! We’re really sorry to hear that your order took a little longer to arrive than we estimated. We do our very best to ensure that all orders are shipped on time and on the way to you as quickly as possible. Unfortunately on rare occasions there are delays in transit. If you’d like to talk to us about this some more, please contact us on: csteam@prezzybox.com. Thanks, Prezzybox

Posted 4 years ago

“Lovely selection of gifts to choose from. Easy website to navigate. Reasonable value for money”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Lovely website, easy to use. Customer service was very good. Not quite 5 stars as my order took awhile to dispatch and I didn't get a notification to say it had dispatched, other than that - great experience :)”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Great website, good information on the product and delivered on time. brilliant service. 5 stars from me”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Not good, as money was taken from the account and order excepted. Then recieved an email to say the order was cancelled!!”

Helpful Report

Posted 4 years ago

Hi, Thank you for taking the time to review your experience. We are sorry that your order has been affected and had to have items cancelled off your order. Our team are working really hard to fix this issue and are hoping to have this resolved shortly. So sorry once again.

Posted 4 years ago

Prezzybox is rated 4.5 based on 58,296 reviews