Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,309 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,309 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely selection of traditional sweets for Halloween. Good quantity in the packaging. Fast delivery. Overall excellent.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“No issue's with placing the order, very convenient layout and easy to find next steps”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Had lots of different gifts on the website. Plenty to choose from”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“I got mine via Vodafone veryme offer for £3.99 (usually cost £13.99 full price including delivery) I'll never do it again Get same stuff at poundland. full of cheap sweets a child could make them look better £3.99 wasted”

Helpful Report

Posted 4 years ago

Hello, Thanks for your review and for bringing this to our attention, we're sorry to hear you're unhappy with your order. We've passed this on to our team to look into and we have contacted you directly via email. We're sorry for any inconvenience caused on this occasion. Thanks, Prezzybox.

Posted 4 years ago

“The gift was free through Vodafone Friday deals but valued at £9.99, however the contents could be bought for less than £2 at any sweetshop. I had to pay P&P which cost me £3.99. It didn’t weigh enough to warrant that price for postage.”

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Posted 4 years ago

“For the price of the item I purchased, I’m afraid it wasn’t worth the £3.99 postage let alone the £9.99 it cost!!! Very disappointed”

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Posted 4 years ago

“Very quick dispatch good quality item”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Very quick to use and quick delivery very quick”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Excellent products. I’ve bought some really unusual Christmas gifts from prezzybox. So pleased I found this site. Brill customer service too.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Poor, cheap, over priced, ripping customers off it was all of 10 sweets in a clear bag and some cheap ribbon round the top, it would of been cheaper to buy a tub of sweets and make them yourself, ive seen better for half the p&p price, its shocking if these are being sold at full price”

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Posted 4 years ago

“Received my sweet cone, well packaged and a lovely gift for my friends child. Loads of variety on gifts and some personalised. Great little find website”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Halloween sweet cone arrived very quickly but really not worth the £9.99 price tag”

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Posted 4 years ago

Hello, Thank you for your recent review. We appreciate all your feedback and we hope to see you again soon! Thanks, Prezzybox

Posted 4 years ago

“Even though this was free through Vodafone rewards I was still disappointed to be charged £4 postage for something that you can buy in a shop for £2 and for it to be listed as £8.99 on the website is totally shocking and quite disgusting !”

Helpful Report

Posted 4 years ago

Hello, Thanks for your review. We're sorry to hear you aren't completely satisfied with your order. We do provide detailed lifestyle photographs which are indicative of size on our site along with the approximate weight. We do appreciate all of your feedback and it has been passed to the relevant team. Many thanks, Prezzybox.

Posted 4 years ago

“It's a great little treat for someone. Good range of sweets in the cone. The gift tag on the cone was a nice touch”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“It was super easy to navigate the website and I found exactly what I was looking for. The delivery was fast and very efficient, I’m super pleased with my purchase and it’s a great website to find the unexpected too so I loved it.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Received my high quality socks within a few days. One very happy customer”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Very pleased with products from you and the quick delivery of the items.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Disappointed i have not recieved my order and im getting told to leave a review tutz.”

Helpful Report

Posted 4 years ago

Hello, Thank you for taking the time to write a review, We are sorry for any confusion. All our customers receive two review emails, the first to review their shopping and purchase experience with Prezzybox and the second to review the product/s. You will receive your second email in the next few days to review your purchase. We hope this helps you. Many Thanks, Prezzybox

Posted 4 years ago

“Excellent service and will be recommending it to friends and family 👍🏻👍🏻”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“When I made a mistake ordering, the customer service was amazing and super surprising and responsive. Such a breath of fresh air to have such great and friendly personal contact and service. I reordered immediately and added a few more things as there are some really great products! I will be back…”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

Prezzybox is rated 4.5 based on 58,309 reviews