Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,296 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,296 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

Write Your review

Tell us how Prezzybox made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a personalised book of nursery rhymes from Prezzybox.com, which arrived quicker than I expected. The packaging was good and the book is excellent quality. But I was very impressed with the uniqueness of the item, the personalised message and the customisation my grandson’s name was exceptional. He is really enjoying seeing his name throughout the book, and it makes bedtime reading a pleasure and exciting. Thank you Prezzybox! I will recommend you to my friends for Christmas prezzies :-)”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“I was very happy with my order from prezzybox. The order came very fast. It was packaged very securely and I got an extra item in the box which was a surprise. Great service.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Quick and easy ordering. Great products.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Great service. Fabulous products. Fast delivery.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“I couldn’t recommend Prezzybox enough. It is a truly the best online store out there that have everything to everyone for every occasion you can possibly think of! The range of products is really impressive and of course - their customer service is one of a kind. They never disappoint and will be ordering again.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Very fast delivery ..first class”

Helpful Report

Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“I found it very easy and very quick to follow the instructions for my recent order.”

Helpful Report

Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Great site, easy to use. Perfect gifts for all occasions”

Helpful Report

Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Great product and easy to order, nice packaging and swift delivery. All in all a fantastic company”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“No hassle and quick turnaround time. Order was as expected”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Not impressed. Drumstick lollies and swizzles? Could buy a bigger bag of those for £1 in most shops.”

Helpful Report

Posted 4 years ago

Hello, Thanks for your review and for bringing this to our attention, we're sorry to hear you're unhappy with your order. We've passed this on to our team to look into and we have contacted you directly via email. We're sorry for any inconvenience caused on this occasion. Thanks, Prezzybox.

Posted 4 years ago

“Brilliant service, prompt delivery and everything as expected couldn’t ask for more thank you!”

Helpful Report

Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Great service”

Helpful Report

Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Beautiful small trinket box, the engraving was very well done. Just what I wanted”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Love the item I ordered It’s the perfect gift for my friend”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Poor service. Unable to include gift message and date being sent not acceptable.”

Helpful Report

Posted 4 years ago

Hello, Thanks for your review. An option to add a gift message can be found in the cart, unfortunately on this occasion as your order was already packed we were unable to add a gift message for you. We can see your order was dispatched the day after the order was placed to arrive within the estimated delivery dates given on your order confirmation. If you'd like to talk to us about this some more, please get in touch.

Posted 4 years ago

“Great online sweet treat store.”

Helpful Report

Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Such a beautiful memory book. Purchased for my Mum's 80th Birthday. She is not good speaking about her past or her feelings, but feel sure, in her own time, she will write down and share her memories with me. I also pasted some photos in to make this personal.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Nice easy shopping, plenty of choices and delivery very speedy. Definitely use this again.”

Helpful Report

Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Ordered a number of gifts which arrived at the same time, quickly and efficiently. Everything was exactly what I ordered and I am happy with the quality. Found the whole process excellent as I have in the past Thank you. I will be ordering again quite soon for Christmas Great choice of unusual gifts”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

Prezzybox is rated 4.5 based on 58,296 reviews