Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,309 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,309 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great site, easy to use. Perfect gifts for all occasions”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Great product and easy to order, nice packaging and swift delivery. All in all a fantastic company”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“No hassle and quick turnaround time. Order was as expected”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Not impressed. Drumstick lollies and swizzles? Could buy a bigger bag of those for £1 in most shops.”

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Posted 4 years ago

Hello, Thanks for your review and for bringing this to our attention, we're sorry to hear you're unhappy with your order. We've passed this on to our team to look into and we have contacted you directly via email. We're sorry for any inconvenience caused on this occasion. Thanks, Prezzybox.

Posted 4 years ago

“Brilliant service, prompt delivery and everything as expected couldn’t ask for more thank you!”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Great service”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Beautiful small trinket box, the engraving was very well done. Just what I wanted”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Love the item I ordered It’s the perfect gift for my friend”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Poor service. Unable to include gift message and date being sent not acceptable.”

Helpful Report

Posted 4 years ago

Hello, Thanks for your review. An option to add a gift message can be found in the cart, unfortunately on this occasion as your order was already packed we were unable to add a gift message for you. We can see your order was dispatched the day after the order was placed to arrive within the estimated delivery dates given on your order confirmation. If you'd like to talk to us about this some more, please get in touch.

Posted 4 years ago

“Great online sweet treat store.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Such a beautiful memory book. Purchased for my Mum's 80th Birthday. She is not good speaking about her past or her feelings, but feel sure, in her own time, she will write down and share her memories with me. I also pasted some photos in to make this personal.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Nice easy shopping, plenty of choices and delivery very speedy. Definitely use this again.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Ordered a number of gifts which arrived at the same time, quickly and efficiently. Everything was exactly what I ordered and I am happy with the quality. Found the whole process excellent as I have in the past Thank you. I will be ordering again quite soon for Christmas Great choice of unusual gifts”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Fabulous service and would definitely use again.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Fantastic service and great delivery thank you so much !”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“I love prezzybox because thy have my best sweets and they are fast at posting them to my home address”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Great selection of gifts. Very fast delivery will buy again would recommend”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Really good website. Very clean and easy to use. Efficient delivery too.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Super easy to place order. Super fast with delivery. Super yummy when I ate what I'd ordered. :)”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Loved it!!”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

Prezzybox is rated 4.5 based on 58,309 reviews