Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,293 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,293 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really quick delivery for an order from the other side of the world.”

Helpful Report

Posted 7 years ago

“The items I ordered were better than expected. Good value for money. The delivery was a little slow but that maybe due to being over the weekend.”

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Posted 7 years ago

“Good product and packaged well. Slow delivery but might be down to christmas period. Customer services were extremely happy when tracking parcel. Would use again.”

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Posted 7 years ago

“liked the gifts on offer”

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Posted 7 years ago

“Easy to use website”

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Posted 7 years ago

“Website easy to use, all items received together. Paid extra for next day delivery but delivery did not arrive on advised day”

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Posted 7 years ago

“Item arrived quickly and in excellent condition.”

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Posted 7 years ago

“Just the thing I was looking for my grandson will be over the moon good quality and service and info available was excellent”

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Posted 7 years ago

“Quality of goods and very helpful staff”

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Posted 7 years ago

“As the things I ordered are for Christmas presents I can't say how good they are but delivery was very quick”

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Posted 7 years ago

“Good after sales team”

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Posted 7 years ago

“Items were easy to find on website and straight forward to order.”

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Posted 7 years ago

“The gift wrapping of the present and the delivery.”

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Posted 7 years ago

“items look good, and arrived on time”

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Posted 7 years ago

“Love the clock and bottom verse in block print. Unfortunately fancy swirly italic writing of Sarah &Rhys was illegible. Disappointing.”

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Posted 7 years ago

“Delivered in good time, can't complain. I did make a slight spelling mistake but not down to prezzybox.”

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Posted 7 years ago

“Book arrived very quickly”

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Posted 7 years ago

“i ordered a prezzy box and it has not arrived yet”

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Posted 7 years ago

“Orders arrived in acceptable time in good quality; no complaints.”

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Posted 7 years ago

“Everything delivered in good order. Only minor problem was that the personalised golf tees had the wrong name on them (supplied direct from the producer) Prezzybox customer service seems to have a replacement on the way.”

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Posted 7 years ago

Prezzybox is rated 4.5 based on 58,293 reviews