Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,293 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,293 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They have a huge selection of lovely things. I love the handmade bath products which are so pretty.”

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Posted 7 years ago

“The pink box was bright and cheerful.”

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Posted 7 years ago

“Great gifts but arrived 1 day after it stated”

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Posted 7 years ago

“Followed instructions perfectly, lovely item. Clear engraving and delivery on time. Thanks!”

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Posted 7 years ago

“No complaints at all very Prezzybox, all very efficient. Hermes courier service did not match it!”

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Posted 7 years ago

“Order arrived promptly. The chocolate toppers were broken even though the packaging was brilliant. Happy all the same. Merry Christmas”

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Posted 7 years ago

“My items was packed well.”

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Posted 7 years ago

“Loved your different gift ideas, only negative was trying to track my parcels”

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Posted 7 years ago

“Came quickly and when I needed help I spoke to Harry the very helpful canine. I’ll be back!”

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Posted 7 years ago

“Brought this for my great granddaughter to give to her mummy for Xmas pleased with it it is just right”

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Posted 7 years ago

“Unusual and stylish gifts at reasonable prices”

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Posted 7 years ago

“Good service”

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Posted 7 years ago

“Package arrived in very good time - I chose next day delivery and was given the estimated delivery date of Monday (as it was Friday), but it arrived Saturday - very happy.”

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Posted 7 years ago

“good product fast post and good communication would use again”

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Posted 7 years ago

“Delivery was good. It would be nice not to have paid VAT as you will not be charge it for exporting to the Channel Islands were we live. The purse looks great. The solar system lights are flat, I was rather expecting them to be spheres.”

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Posted 7 years ago

“The transaction was fine except that the slippers ordered did not indicate their foot size.”

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Posted 7 years ago

“Good quality products, delivered in timely manner.”

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Posted 7 years ago

“Excellent delivery!”

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Posted 7 years ago

“Easy to order , arrived promptly. Bit disappointed with product. Much smaller than I realised - perhaps I didn't check hard enough.”

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Posted 7 years ago

“Very happy very good service”

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Posted 7 years ago

Prezzybox is rated 4.5 based on 58,293 reviews