Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.50

4.5 Rating 58,278 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,278 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

Write Your review

Tell us how Prezzybox made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, really well packaged and great price. Dad loved this as a birthday gift.”

Helpful Report

Posted 1 year ago

Hello Ian, We're really pleased to hear how smoothly you found your order experience. Many thanks. We do hope you shop with us again! Prezzybox Team

Posted 1 year ago

“My order arrived within two days of placing order - very fast delivery. Well packaged and all items in tip top condition - thank you.”

Helpful Report

Posted 1 year ago

Hello Andrena, We're really pleased to hear how smoothly you found your order experience. Many thanks. We do hope you shop with us again! Prezzybox Team

Posted 1 year ago

“Delivery good”

Helpful Report

Posted 1 year ago

Hi Pa, Thanks for your review and for your kind words! We do hope you shop with us again! Prezzybox Team

Posted 1 year ago

“Everything was great except the fact that I was not able to add a message to my order. This was a birthday present. I would have liked to have been able to add a message.”

Helpful Report

Posted 1 year ago

Hi Lorette, Thank you for sharing your experience with us! We are extremely sorry for the inconvenience caused. Unfortunately, we are only able to add a gift message to some of the personalised items. Thank you for understanding! Prezzybox Team

Posted 1 year ago

“Great easy service quick shipping and perfect packaging”

Helpful Report

Posted 1 year ago

Hi Stephen, We're so excited to receive your review! Thank you for sharing your experience with us, this means a lot to our team. We do hope you shop with us again! Prezzybox Team

Posted 1 year ago

“Lovely very nice was delivered very quickly it is beautiful”

Helpful Report

Posted 1 year ago

Hello Pauline, It's good to hear your order arrived quickly and you`re enjoying your purchases. Many thanks! Prezzybox Team

Posted 1 year ago

“Great product and prompt delivery”

Helpful Report

Posted 1 year ago

Hi Leanne, We're so excited to receive your review! Thank you for sharing your experience with us, this means a lot to our team. We do hope you shop with us again! Prezzybox Team

Posted 1 year ago

“Very pleased with the engraved cocktail glass and arrived quite quickly. I would have liked to be able to track my parcel after receiving the despatched email you have no way of knowing how or who will be delivering it.”

Helpful Report

Posted 1 year ago

Hi Martin, Thank you for sharing your experience with us! A great customer experience is our top priority, and we're always looking to improve. Please don't hesitate to contact us with any further feedback, as we strive to offer a 5-star service. Thanks for choosing us! Prezzybox Team

Posted 1 year ago

“A gift for someone”

Helpful Report

Posted 1 year ago

Hi Andy, Thank you for sharing your experience with us! A great customer experience is our top priority, and we're always looking to improve. Please don't hesitate to contact us with any further feedback, as we strive to offer a 5-star service. Thanks for choosing us! Prezzybox Team

Posted 1 year ago

“Great item, beautifully presented, and arrived next day as requested”

Helpful Report

Posted 1 year ago

Hello Trevor, Thank you so much for your very kind and thoughtful review! We're glad you had a great experience shopping with us. We do hope you shop with us again! Prezzybox Team

Posted 1 year ago

“Great prices, great choice of items. Speedy delivery and kept up to date with progress of my order and delivery. Would use again.”

Helpful Report

Posted 1 year ago

Hi Susan, Thanks for leaving us a review! We're excited to hear you love it! Prezzybox Team

Posted 1 year ago

“good quality product and quick delivery.”

Helpful Report

Posted 1 year ago

Hi Joyce, We're so excited to receive your review! Thank you for sharing your experience with us, this means a lot to our team. Prezzybox Team

Posted 1 year ago

“Ordered a lovely stretchy bracelet for my friends birthday really pleased with it”

Helpful Report

Posted 1 year ago

Hello Lorraine, Thank you for choosing us! We're excited to hear you love it! Prezzybox Team

Posted 1 year ago

“Hassle free transaction. Order processed and delivered speedily.”

Helpful Report

Posted 1 year ago

Hi Debbie, We're so excited to receive your review! Thank you for sharing your experience with us, this means a lot to our team. Prezzybox Team

Posted 1 year ago

“Easy to order from. Delivered on time.”

Helpful Report

Posted 1 year ago

Hello Gayle, Thanks for leaving us a great review! We're really pleased to hear how smoothly you found your order experience. We do hope you shop with us again! Prezzybox Team

Posted 1 year ago

“beautiful hand painted design really easy to order arrived really quickly and on time will order from here again”

Helpful Report

Posted 1 year ago

Hello Clare, Thanks for leaving us a great review! We’re so glad to know that we've met your expectations. We're always here in case you need us, and are happy to be of assistance. Thanks for choosing us! Prezzybox Team

Posted 1 year ago

“I purchased some presents and I’m very pleased with them. One of the presents didn’t come so I contacted them and they send a replacement straight away. Excellent customer service is just a big tick from me. Would recommend 5*”

Helpful Report

Posted 1 year ago

Hi Gary, We're so excited to receive your review! Thank you for sharing your experience with us, this means a lot to our team. Prezzybox Team

Posted 1 year ago

“Always liked what I have ordered”

Helpful Report

Posted 1 year ago

Hello Barbara, Thanks for leaving us a great review! We’re so glad to know that we've met your expectations. We're always here in case you need us, and are happy to be of assistance. Thanks for choosing us! Prezzybox Team

Posted 1 year ago

“Good service”

Helpful Report

Posted 1 year ago

Hello Ann We're really pleased to hear how smoothly you found your order experience. Many thanks. We do hope you shop with us again! Prezzybox Team

Posted 1 year ago

“Always deliver on time. Packaging excellent. Never had a problem.”

Helpful Report

Posted 1 year ago

Hey Cam, We're really pleased to hear how smoothly you found your order experience. Many thanks. We do hope you shop with us again! Prezzybox Team

Posted 1 year ago

Prezzybox is rated 4.5 based on 58,278 reviews