Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.50

4.5 Rating 58,284 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,284 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 8th July 2025

Barbara Family

Prezzybox 1 star review on 28th June 2025

Ewfb

Prezzybox 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

Prezzybox 1 star review on 10th April 2025

Francis

Prezzybox 1 star review on 11th March 2025

Wilson

151

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy process and my gift is lovely”

Helpful Report

Posted 1 year ago

Hello Jannelle, We're really pleased to hear how smoothly you found your order experience. Many thanks. We do hope you shop with us again! Prezzybox Team

Posted 1 year ago

“Good choice fair price fast delivery”

Helpful Report

Posted 1 year ago

Hi Maureen, We're so excited to receive your review! Thank you for sharing your experience with us, this means a lot to our team. We do hope you shop with us again! Prezzybox Team

Posted 1 year ago

“I brought my glass fora birthday present it was beautiful presented in a lovely way .I have brought from prezzybox before and I would recommend.”

Helpful Report

Posted 1 year ago

Hi Sarah, We're so excited to receive your review! Thank you for sharing your experience with us, this means a lot to our team. We do hope you shop with us again! Prezzybox Team

Posted 1 year ago

“With my current order, I haven't received it in the specified delivery period.”

Helpful Report

Posted 1 year ago

Hello Marunga, Thank you for leaving a review! We're terribly sorry to know you are unsatisfied with our services. Please accept our sincere apology for the fact that your order has not been delivered to you within the expected time frame. We can see that you've been in contact with the customer service team, and they've informed you that your order has been delivered today, so we can confirm that your order is one day late. We have contacted you via email to sort the issue out. Looking forward to hearing from you! Prezzybox Team

Posted 1 year ago

“Super fast delivery, on a personalised item too.”

Helpful Report

Posted 1 year ago

Hello Tracey, Thank you for sharing your experience with us! A great customer experience is our top priority, and we're always looking to improve. Please don't hesitate to contact us with any further feedback, as we strive to offer a 5-star service. Thanks for choosing us! Prezzybox Team

Posted 1 year ago

“Increase Variety of gifts will be nice. Please also provide notes or cards to accompany the gift.”

Helpful Report

Posted 1 year ago

Hello, Thank you for sharing your experience with us! A great customer experience is our top priority, and we're always looking to improve. We will certainly take your suggestion regarding gift notes and cards into consideration as we strive to offer a 5-star service. Thanks for choosing us! Prezzybox Team

Posted 1 year ago

“Quick delivery, really well packaged and great price. Dad loved this as a birthday gift.”

Helpful Report

Posted 1 year ago

Hello Ian, We're really pleased to hear how smoothly you found your order experience. Many thanks. We do hope you shop with us again! Prezzybox Team

Posted 1 year ago

“My order arrived within two days of placing order - very fast delivery. Well packaged and all items in tip top condition - thank you.”

Helpful Report

Posted 1 year ago

Hello Andrena, We're really pleased to hear how smoothly you found your order experience. Many thanks. We do hope you shop with us again! Prezzybox Team

Posted 1 year ago

“Delivery good”

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Posted 1 year ago

Hi Pa, Thanks for your review and for your kind words! We do hope you shop with us again! Prezzybox Team

Posted 1 year ago

“Everything was great except the fact that I was not able to add a message to my order. This was a birthday present. I would have liked to have been able to add a message.”

Helpful Report

Posted 1 year ago

Hi Lorette, Thank you for sharing your experience with us! We are extremely sorry for the inconvenience caused. Unfortunately, we are only able to add a gift message to some of the personalised items. Thank you for understanding! Prezzybox Team

Posted 1 year ago

“Great easy service quick shipping and perfect packaging”

Helpful Report

Posted 1 year ago

Hi Stephen, We're so excited to receive your review! Thank you for sharing your experience with us, this means a lot to our team. We do hope you shop with us again! Prezzybox Team

Posted 1 year ago

“Lovely very nice was delivered very quickly it is beautiful”

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Posted 1 year ago

Hello Pauline, It's good to hear your order arrived quickly and you`re enjoying your purchases. Many thanks! Prezzybox Team

Posted 1 year ago

“Great product and prompt delivery”

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Posted 1 year ago

Hi Leanne, We're so excited to receive your review! Thank you for sharing your experience with us, this means a lot to our team. We do hope you shop with us again! Prezzybox Team

Posted 1 year ago

“Very pleased with the engraved cocktail glass and arrived quite quickly. I would have liked to be able to track my parcel after receiving the despatched email you have no way of knowing how or who will be delivering it.”

Helpful Report

Posted 1 year ago

Hi Martin, Thank you for sharing your experience with us! A great customer experience is our top priority, and we're always looking to improve. Please don't hesitate to contact us with any further feedback, as we strive to offer a 5-star service. Thanks for choosing us! Prezzybox Team

Posted 1 year ago

“A gift for someone”

Helpful Report

Posted 1 year ago

Hi Andy, Thank you for sharing your experience with us! A great customer experience is our top priority, and we're always looking to improve. Please don't hesitate to contact us with any further feedback, as we strive to offer a 5-star service. Thanks for choosing us! Prezzybox Team

Posted 1 year ago

“Great item, beautifully presented, and arrived next day as requested”

Helpful Report

Posted 1 year ago

Hello Trevor, Thank you so much for your very kind and thoughtful review! We're glad you had a great experience shopping with us. We do hope you shop with us again! Prezzybox Team

Posted 1 year ago

“Great prices, great choice of items. Speedy delivery and kept up to date with progress of my order and delivery. Would use again.”

Helpful Report

Posted 1 year ago

Hi Susan, Thanks for leaving us a review! We're excited to hear you love it! Prezzybox Team

Posted 1 year ago

“good quality product and quick delivery.”

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Posted 1 year ago

Hi Joyce, We're so excited to receive your review! Thank you for sharing your experience with us, this means a lot to our team. Prezzybox Team

Posted 1 year ago

“Ordered a lovely stretchy bracelet for my friends birthday really pleased with it”

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Posted 1 year ago

Hello Lorraine, Thank you for choosing us! We're excited to hear you love it! Prezzybox Team

Posted 1 year ago

“Hassle free transaction. Order processed and delivered speedily.”

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Posted 1 year ago

Hi Debbie, We're so excited to receive your review! Thank you for sharing your experience with us, this means a lot to our team. Prezzybox Team

Posted 1 year ago

Prezzybox is rated 4.5 based on 58,284 reviews