Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.50

4.5 Rating 58,278 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,278 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 1 year ago

Hi Ros, We're so excited to receive your review! Thank you for sharing your experience with us, this means a lot to our team. Thank you for choosing us! Prezzybox Team

Posted 1 year ago

“Brilliant! Quality item at a great price and delivered quickly. Couldn’t be happier with my purchase:)”

Helpful Report

Posted 1 year ago

Hello Vicky, Thank you so much for your very kind and thoughtful review! We're glad you had a great experience shopping with us. We do hope you shop with us again! Prezzybox Team

Posted 1 year ago

“Lovely presents, delivered quickly, and good communication.”

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Posted 1 year ago

Hi Alison, Thanks for leaving us a great review! We’re so glad to know that we've met your expectations. We're always here in case you need us, and are happy to be of assistance. Thank you for choosing us! Prezzybox Team

Posted 1 year ago

“Easy to navigate website. Simple checkout process. All items arrived well packaged and in good time.”

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Posted 1 year ago

Hello Rachel, Thanks for leaving us a great review! We're really pleased to hear how smoothly you found your order experience. We do hope you shop with us again! Prezzybox Team

Posted 1 year ago

“Was ordered to an Irish address, "dispatched" and then four days later, two days before I needed it, I get an email saying its cancelled as they don't deliver to Ireland. Was not impressed.”

Helpful Report

Posted 1 year ago

Hi Millie, Thank you for leaving a review! We're sorry to hear you are disappointed, however, we don't deliver our products to Ireland so your order could not be fulfilled. We can see that our customer service team informed you as soon as they were made aware of this issue and provided a full refund. We are extremely sorry for any inconvenience caused. Prezzybox Team

Posted 1 year ago

“great goods and great delivery”

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Posted 1 year ago

Hi James, We're so excited to receive your review! Thank you for sharing your experience with us, this means a lot to our team. Prezzybox Team

Posted 1 year ago

“A quick and very efficient service thank you which was much appreciated.”

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Posted 1 year ago

Hello Betty, Thank you so much for your very kind and thoughtful review! We're glad you had a great experience shopping with us. We do hope you shop with us again! Prezzybox Team

Posted 1 year ago

“Prezzybox have been brilliant only let down is that they use Evri as a courier and unfortunately in our area they are horrific for missing parcels or damaged deliveries”

Helpful Report

Posted 1 year ago

Hi Samantha, Thank you for sharing your experience with us! A great customer experience is our top priority, and we're always looking to improve. Please don't hesitate to contact us with any further feedback, as we strive to offer a 5-star service. Thank you for choosing us! Prezzybox Team

Posted 1 year ago

“Delivery was much quicker than expected, fudge flavours are great! Can’t wait to see more flavours”

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Posted 1 year ago

Hi Jenna, Thank you for choosing us! We're excited to hear you love it! Prezzybox Team

Posted 1 year ago

“Item arrived with in the time stated but although marked fragile thrown over the side gate luckily it did not break. A Change courier might be an idea.”

Helpful Report

Posted 1 year ago

Hi Terence Thank you for sharing your experience with us! A great customer experience is our top priority, and we're always looking to improve. Please don't hesitate to contact us with any further feedback, as we strive to offer a 5-star service. Thanks for choosing us! Prezzybox Team

Posted 1 year ago

“Super product excellent delivery and a great price.”

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Posted 1 year ago

Hello Micheal, We're so excited to receive your review! Thank you for sharing your experience with us, this means a lot to our team. Prezzybox Team

Posted 1 year ago

“Excellent! Fast and efficient with great communication. Items received ahead of predicted time. Thank you 😀”

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Posted 1 year ago

Hi Susan, Thanks for leaving us a great review! We’re so glad to know that we've met your expectations. We're always here in case you need us, and are happy to be of assistance. Thanks for choosing us! Prezzybox Team

Posted 1 year ago

“easy to use website, a good range of unusual gifts”

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Posted 1 year ago

Hi there, We're so excited to receive your review! Thank you for sharing your experience with us, this means a lot to our team. Prezzybox Team

Posted 1 year ago

“good prompt service”

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Posted 1 year ago

Hello Carol, It's good to hear your order arrived quickly and you`re enjoying your purchases. Many thanks! Prezzybox Team

Posted 1 year ago

“Arrived on time beautiful present for a young lady.”

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Posted 1 year ago

Hello Yvette, It's good to hear your order arrived quickly and you`re enjoying your purchases. Many thanks! PrezzyBox Team

Posted 1 year ago

“I love the items I bought,would of given 5 stars but the box items came in was damaged so the box the glass came in was damaged too”

Helpful Report

Posted 1 year ago

Hello Lynn, Thank you for sharing your experience with us! A great customer experience is our top priority, and we're always looking to improve. We've contacted you via email to sort everything out! Hope to hear from you soon! Prezzybox Team

Posted 1 year ago

“Lots of good ideas for gifts. Easy to order and swift delivery.”

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Posted 1 year ago

Hi Irene, Thanks for leaving us a great review! We’re so glad to know that we've met your expectations. We're always here in case you need us, and are happy to be of assistance. Thanks for choosing us! Prezzybox Team

Posted 1 year ago

“Very pleased will use again😊”

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Posted 1 year ago

Hello, Thank you so much for your very kind and thoughtful review. We're glad you had a great experience shopping with us. Prezzybox Team

Posted 1 year ago

“Im only leaving a review because I had an email to ask . What I ordered hasn't come yet and it should of been here 2 days ago I'm pretty sure I paid more for quicker delivery . Will update this once uts arrived”

Helpful Report

Posted 1 year ago

Hi Leon, Thank you for leaving a review! We're extremely sorry to hear that you're not satisfied with the service provided. We've contacted you via email to sort everything out! Hope to hear from you soon! Prezzybox Team

Posted 1 year ago

“Brilliant”

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Posted 1 year ago

Hi Tania, Thank you for leaving us a review! We're excited to hear you love it! Prezzybox Team

Posted 1 year ago

Prezzybox is rated 4.5 based on 58,278 reviews