Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,296 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,296 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Straight forward, simple & a great introductory discount.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Very nice interaction with members of staff, very straightforward way of purchasing something and using a voucher code, overall really great experience! Thank you so much!”

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Posted 4 years ago

Thanks for the lovely review - It's great to hear that you had a good shopping experience with us. We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 4 years ago

“I ordered a couple of items a few days ago and paid for extra delivery service, so that my parcel would be delivered on Tuesday 5th October. I haven't had no emails from Hermes to let me know when my item would arrive. The service is absolutely shocking. I called the company to ask where my delivery was. And the response was it was out of their hands, and sometimes hermes don't scan their items. All I can say is that I will never purchase anything from here again. The service is absolutely shocking!”

Helpful Report

Posted 4 years ago

Hello, Thank you for your review! We’re really sorry to hear that your order took a little longer to arrive than we estimated. We do our very best to ensure that all orders are shipped on time and on the way to you as quickly as possible. Unfortunately on rare occasions there are delays in transit. If you’d like to talk to us about this some more, please contact us. Thanks, Prezzybox

Posted 4 years ago

“So much to choose from & a very easy site to use. Loads of different items & was pleased to be able to find something for my great niece first Christmas”

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Posted 4 years ago

“Won a gift voucher as a prize and bought a lovely gift for a friend! Would recommend for efficiency, gift ideas, value and speed of service!”

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Posted 4 years ago

Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 4 years ago

“Everything seemed to go ok, when I receive the order I will be able to provide a more accurate review of my experience. Thanks”

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Posted 4 years ago

Hello, Thank you for your feedback. It looks like we may have sent your review request a little early - Sorry.

Posted 4 years ago

“Very happy with the gift It will be a perfect present for my best man”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“All wonderful”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“I love how original everything is on this site. Every time I buy gifts they go down an absolute storm and always the same conversation - 'where the hell did you get this???' Without fail. Number one site for inspiration and originality, every time!”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Perfecto”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Amazing service :) was made up with the gifts I got for a family members birthday xx”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Received my parcel the next day and although I had ordered 4 small items they arrived in a box well packed. Very pleased with service”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Great service and great choice of things”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Very quick and efficient”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Very fast delivery. Excellent service.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Really easy to use and order will definitely be looking again in the next few months while getting ready for Christmas.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Good selection and easy to find whst I wanted. Product arrived quickly and price was in line with elsewhere”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Flowers & wine arrived at 9.30 the morning of my wife's birthday! Absolutely delighted with quality, presentation & timing! Big thanks!”

Prezzybox 5 star review on 4th October 2021

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Item was a little over priced, the quality wasn’t great. I ordered a personalised glass clock but it hadn’t printed very clearly and it was small, I wouldn’t order again.”

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Posted 4 years ago

Hello! Thank you very much for your review. We're sorry to hear you weren't 100% happy with your item. We do provide accurate dimensions for the item/s you’ve ordered on our website, along with detailed lifestyle photographs which are indicative of size. Sadly as per our terms and conditions, we can’t accept personalised items back. If you’d like to talk to us about this some more, please contact us. Thanks,

Posted 4 years ago

“I was very pleased with my goods And quick delivery Happy customer”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

Prezzybox is rated 4.5 based on 58,296 reviews