Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,310 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,310 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, really cute item and exactly sold as seen”

Helpful Report

Posted 4 years ago

Hello, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox

Posted 4 years ago

“Ordered from prezzybox a few times in the past! Great selection of gifts! Delivery times have always been accurate too!”

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Posted 4 years ago

We're very happy you're happy! We hope to see you again soon - Thank you for the feedback.

Posted 4 years ago

“Products as described and of quality; delivery flawless.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Great selection of prezzies and very easy to personalise the gift.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“great service good product and value for money”

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Posted 4 years ago

Hello, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox

Posted 4 years ago

“Great product, my girlfriend loved it, she thought it was so cute , I would definitely repurchase!”

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Posted 4 years ago

Thanks for the lovely review - It's great to hear that you had a good shopping experience with us. We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 4 years ago

“it was very good value and easy to use”

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Posted 4 years ago

Hello, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox

Posted 4 years ago

“Very nice. Thanks 👍”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Thanks! Was perfect 🤩”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Having used Prezzybox for the first time, I would definitely recommend and I will be using this website again. Great selection of gift Ideas and my order was processed and despatched really quickly,”

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Posted 4 years ago

We're very happy you're happy! We hope to see you again soon - Thank you for the feedback.

Posted 4 years ago

“great”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Prompt service”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Great prices and great choices.”

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Posted 4 years ago

Hello, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox

Posted 4 years ago

“Straight forward, simple & a great introductory discount.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Very nice interaction with members of staff, very straightforward way of purchasing something and using a voucher code, overall really great experience! Thank you so much!”

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Posted 4 years ago

“I ordered a couple of items a few days ago and paid for extra delivery service, so that my parcel would be delivered on Tuesday 5th October. I haven't had no emails from Hermes to let me know when my item would arrive. The service is absolutely shocking. I called the company to ask where my delivery was. And the response was it was out of their hands, and sometimes hermes don't scan their items. All I can say is that I will never purchase anything from here again. The service is absolutely shocking!”

Helpful Report

Posted 4 years ago

Hello, Thank you for your review! We’re really sorry to hear that your order took a little longer to arrive than we estimated. We do our very best to ensure that all orders are shipped on time and on the way to you as quickly as possible. Unfortunately on rare occasions there are delays in transit. If you’d like to talk to us about this some more, please contact us. Thanks, Prezzybox

Posted 4 years ago

“So much to choose from & a very easy site to use. Loads of different items & was pleased to be able to find something for my great niece first Christmas”

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Posted 4 years ago

“Won a gift voucher as a prize and bought a lovely gift for a friend! Would recommend for efficiency, gift ideas, value and speed of service!”

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Posted 4 years ago

Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 4 years ago

“Everything seemed to go ok, when I receive the order I will be able to provide a more accurate review of my experience. Thanks”

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Posted 4 years ago

Hello, Thank you for your feedback. It looks like we may have sent your review request a little early - Sorry.

Posted 4 years ago

Prezzybox is rated 4.5 based on 58,310 reviews