Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,309 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,309 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All wonderful”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“I love how original everything is on this site. Every time I buy gifts they go down an absolute storm and always the same conversation - 'where the hell did you get this???' Without fail. Number one site for inspiration and originality, every time!”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Perfecto”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Amazing service :) was made up with the gifts I got for a family members birthday xx”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Received my parcel the next day and although I had ordered 4 small items they arrived in a box well packed. Very pleased with service”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Great service and great choice of things”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Very quick and efficient”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Very fast delivery. Excellent service.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Really easy to use and order will definitely be looking again in the next few months while getting ready for Christmas.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Good selection and easy to find whst I wanted. Product arrived quickly and price was in line with elsewhere”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Flowers & wine arrived at 9.30 the morning of my wife's birthday! Absolutely delighted with quality, presentation & timing! Big thanks!”

Prezzybox 5 star review on 4th October 2021

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Item was a little over priced, the quality wasn’t great. I ordered a personalised glass clock but it hadn’t printed very clearly and it was small, I wouldn’t order again.”

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Posted 4 years ago

Hello! Thank you very much for your review. We're sorry to hear you weren't 100% happy with your item. We do provide accurate dimensions for the item/s you’ve ordered on our website, along with detailed lifestyle photographs which are indicative of size. Sadly as per our terms and conditions, we can’t accept personalised items back. If you’d like to talk to us about this some more, please contact us. Thanks,

Posted 4 years ago

“I was very pleased with my goods And quick delivery Happy customer”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“My new favourite online shop I was looking for gifts for my friends birthday and found everything I was looking for on this site products were good quality and also reasonably priced I can’t wait to do Christmas shopping on here”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“The website was easy to navigate with good recommendations. Checkout process was simple and my item were dispatched promptly! Very happy!”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“I was really happy with my experience of using Prezzybox, looking for some small and novelty gifts for my partners birthday present ended up with so much in my basket it was hard to narrow it down! Will defiantly be returning in the future! Christmas is just around the corner and I already have my eyes on a couple of bits for friends and family that j know they’d love! Thanks Prezzybox!”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Really happy with the book that I bought, quick delivery as well”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“I'm really sorry I only gave 3 stars as the chocolate bombs I ordered for Christmas for my Grandaughters they were broken. The box was also damaged . I've bought from you before and was happy with my purchase. So I'm really sorry I couldn't give 5 stars on the occasion. Regards Mrs p Faulkner”

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Posted 4 years ago

Hello, Thank you for taking the time to review your order. We are sorry you have experienced a problem on this occasion, we can see a member of the team is helping you with your issue, however if you need any further information then please do not hesitate to contact us. Many Thanks, Prezzybox

Posted 4 years ago

“Brilliant says it all.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Super fast delivery. Ordered 3pm on Thursday, delivered 11am on Friday! Excellent service. Will use again.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

Prezzybox is rated 4.5 based on 58,309 reviews