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Prezzybox Reviews

4.5 Rating 58,305 Reviews

88 %

of reviewers recommend Prezzybox

Company Reviews

Product Reviews

4.5

Based on 58,305 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Scarlett Thompson

Prezzybox 1 star review on 21st September 2025

Prezzybox 1 star review on 24th August 2025

Prezzybox 1 star review on 26th July 2025

Prezzybox 1 star review on 28th June 2025

Prezzybox 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointed. Representing the condolences from my half of the deceased Aunts family, my wife and my son shared the tragedy of our floral bouquet being completely unidentified. The ribbon was red, not personalised at all and with no sign of our message card. The funeral will not be repeated ! In short, PrezzyBox has badly let us down representing the only Sister of deceased, also her Nephew and her Niece who were all not able to attend personally. Full refund requested please.”

Helpful Report

Posted 4 years ago

Hello David Thank you for contacting us regarding your order. We are very sorry to hear that there was an error with your order and have contacted you directly about it now. Many Thanks. Prezzybox.

Posted 4 years ago

“Exceeded my expectations sister delighted with gift many thanks”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Brought this as a gift for my friend. Came super quick and very well presented. Good value for money. Makes a lovely present. Very happy with purchase. 10/10, couldn't fault.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“easy to order and very quick, efficient delivery”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Perfect! Just as described, great communication and super delivery very quick would definitely recommend”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“I got a lovely selection of room sprays and pillow spray from Prezzybox, with gorgeous natural essential oil fragrances to lift your mood. Great service and speedy delivery, many thanks 😊”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Great personalised gift. Also amazing delivery. Left until last minute to order but arrived after just a couple of days when website said 4-5 days”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Great site to order from. Well done”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Excellent company. Good selection of quality gifts. Quick delivery.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“What fantastic Service!!!! ... My Granddaughter's 7th Birthday is today (28/04/22) - I ordered 2 items on Monday 25/04/22 with one of them being personalised not expecting them to be delivered in time. How wrong was I!!! 1 item was received yesterday and the personalised item was delivered today - both in time for her special day!! Thank You so much, I will definitely be shopping with you again! :-D”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Ordered my prezzy box from across the pond in Canada 🇨🇦. Very pleased with the items, delivery service etc. Would most definitely use prezzy box again….. making gift buying from afar with ease !!”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“First time I have used this company. I found it easy to use and was updated the whole time. My friend who has been ill, was pleasantly surprised. Would definitely use this again”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Good service, prompt delivery”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“I love the many unique gifts available on prezziebox. It's easy to use and the products are of good quality”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“What a gorgeous bottle. This is for a gift and it looks great. Arrive on time, well packaged, very pleased.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Good selection of gifts and reasonable delivery times”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“This was my first time using Prezzybox, but i was delighted with the results. Not only did the product come out better than i expected but it was delivered 3 days before the eta! which was fabulous”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Like using Prezzybox for last minute gifts or even not last minute!! They have good choice and they will post presents onto the recipient which can save hassle for me!”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Order came really quickly thank you”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Great gift, slow delivery. Paid for Saturday delivery and it turned up on Monday evening”

Helpful Report

Posted 4 years ago

Hello Thank you for your review After further investigation, we can see that your order was dispatched from our warehouse but there has been a delay with our courier. We can see that your order has been delivered this morning. We have refunded your delivery charge for you. Please accept our sincerest apologies for any inconvenience caused. Kind Regards

Posted 4 years ago

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Prezzybox is rated 4.5 based on 58,305 reviews