Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,296 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,296 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paid nearly £10 for delivery on 3 May and not delivered”

Helpful Report

Posted 3 years ago

Hello Clare Thank you for your feedback and sorry to hear that your order did not arrive on time. It looks like the bank holiday caused some delays. However, we have refunded the delivery difference for you now as we can see it arrived today, 4th May. Kind Regards Prezzybox.

Posted 3 years ago

“A great array of products to choose from. The item I chose met my needs beautifully. Great communication throughout and excited to receive my personalised gift. Thank you Prezzybox!”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“You have many board games. I found what I wanted really easily. Thanks.”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Love this website 🤩, always use them for birthdays”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Really good site. Good selection of presents. Easy to use. Selected present arrived on time. Will definitely use thos site again in the future.”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Great product! It looks exactly like the image online. To top it off it got delivered in two days. Excellent service!”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Beautiful ‘Self watering Herb House’ sent as Birthday present for a friend. She loved it.”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Excellent service. Needed to make a correction with my order and online chat resolved this straight away for me. Thank you.”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Great service. Quick and efficient. Thank you! :)”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Fun stuff but maybe more stuff for teens”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to write a lovely review and the feedback on our range. We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Very happy with my order came very quick and i got a bargain will definitely be shopping with PREZZYBOX again very happy customer”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Very disappointed. Representing the condolences from my half of the deceased Aunts family, my wife and my son shared the tragedy of our floral bouquet being completely unidentified. The ribbon was red, not personalised at all and with no sign of our message card. The funeral will not be repeated ! In short, PrezzyBox has badly let us down representing the only Sister of deceased, also her Nephew and her Niece who were all not able to attend personally. Full refund requested please.”

Helpful Report

Posted 3 years ago

Hello David Thank you for contacting us regarding your order. We are very sorry to hear that there was an error with your order and have contacted you directly about it now. Many Thanks. Prezzybox.

Posted 3 years ago

“Exceeded my expectations sister delighted with gift many thanks”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Brought this as a gift for my friend. Came super quick and very well presented. Good value for money. Makes a lovely present. Very happy with purchase. 10/10, couldn't fault.”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“easy to order and very quick, efficient delivery”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Perfect! Just as described, great communication and super delivery very quick would definitely recommend”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“I got a lovely selection of room sprays and pillow spray from Prezzybox, with gorgeous natural essential oil fragrances to lift your mood. Great service and speedy delivery, many thanks 😊”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Great personalised gift. Also amazing delivery. Left until last minute to order but arrived after just a couple of days when website said 4-5 days”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Great site to order from. Well done”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Excellent company. Good selection of quality gifts. Quick delivery.”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,296 reviews