Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,294 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,294 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second time I have used this company for gifts, website easy to use and excellent with delivery and there is always a voice on the end of the phone if you need help”

Helpful Report

Posted 3 years ago

Hello, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox

Posted 3 years ago

“Easy to pick item for my sister, checkout was fast and easy and it was super fast postage had it the next day :)”

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Posted 3 years ago

Hello, Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

“The website was engaging and easy to navigate. The process to order products was simple and didn't take long. Communication was good between ordering and delivery. My parcel was delivered on time and in good condition. Thank you Prezzybox and I will be using you again.”

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Posted 3 years ago

Hello, Thank you for your wonderful review! We hope to see you again in the future. Kind regards Prezzybox

Posted 3 years ago

“Excellent service, constant updates regarding my order. Very fast delivery, ordered early hours of the Friday morning and my item was with me by Saturday! Will make a great gift, and will definitely be using prezzybox again for future birthdays! This was my first time ordering with prezzybox, and I’m very impressed with the service I received. Thank you🙂”

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Posted 3 years ago

Hello, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox

Posted 3 years ago

“Easy to order and arrived promptly. Recipient was very happy with their gift.”

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Posted 3 years ago

Hello Carole Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Brilliant service and selection of products. One very happy customer”

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Posted 3 years ago

Hello Daniel We're very happy you're happy! We hope to see you again soon - Thank you for the feedback.

Posted 3 years ago

“Great fun pressie ideas, good prompt and friendly service. Definitely recommend 👌”

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Posted 3 years ago

Hello Lisa Thank you for your wonderful review! We hope to see you again in the future. Many Thanks Prezzybox.

Posted 3 years ago

“Good choice of gifts and reasonably priced. Quick service. My friend was delighted with her birthday gifts!”

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Posted 3 years ago

Hello, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox

Posted 3 years ago

“Amazing gift! Worth every penny 🥰 perfect birthday gift!! Thank you!!”

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Posted 3 years ago

Hello Emma Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“First time ordering from Prezzybox Very impressed from start to finish, easy ordering managed to put gift message on too. Came on time and only used standard delivery. Courier tracking very informative throughout. Well done !”

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Posted 3 years ago

Hello Tanya, Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

“Very speedy delivery and products were exactly as they were described. Very pleased.”

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Posted 3 years ago

Hello, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox

Posted 3 years ago

“Prezzybox is one of my go to websites for presents and I’ve got some great novelty items for Christmas and birthdays as well as meaningful personal gifts. There’s such a good variety for everyone and for a good price. I love it.”

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Posted 3 years ago

Hello Rebecca We're very happy you're happy! We hope to see you again soon - Thank you for the feedback. Take Care Prezzybox.

Posted 3 years ago

“Good for unusual gifts”

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Posted 3 years ago

Hello, Thank you for your recent review. We appreciate all your feedback and we hope to see you again soon! Thanks, Prezzybox

Posted 3 years ago

“shop with prezzybox was great easy and straight forward which is what you what when shopping and ordering online , I ordered photo plectrums for my husbands 50th as a little extra gift and I can’t wait to see what they look like , prezzybox have been great with sent me e mails about my order and again letting me know when they have been shipped which I received 2 days ago now so I should be receiving them soon but as I’ve not got them I can’t leave a review on those.”

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Posted 3 years ago

Hello Dean Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Really good experience, the website was easy to navigate and my delivery came in a couple of days. Will be sure to buy from here again.”

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Posted 3 years ago

Hello Katy Thanks for the lovely review - It's great to hear that you had a good shopping experience with us. We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

“Recently ordered a Vegan Naked Marshmallow Toasting Giftset and an Adopt a Spitfire gift. I am delighted with both items - the latter for my son as his grandmother built the tails for spitfires during WW2 which has led to a particular interest in all things related. The marshmallows look a fun and sociable thing for a friend with a sweet tooth. They arrived at the same time in one box - much appreciated! The parcel arrived within a couple of days of ordering.”

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Posted 3 years ago

Hello, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox

Posted 3 years ago

“Item delivered on the correct date, as planned - but didn't receive any despatch or tracking notifications as mentioned in the order email.”

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Posted 3 years ago

Thank you so much for taking the time to write a review and for your feedback on the notifications. We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“website was easy to navigate and had just what I was looking for, will definitely be ordering from here again.”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Paid nearly £10 for delivery on 3 May and not delivered”

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Posted 3 years ago

Hello Clare Thank you for your feedback and sorry to hear that your order did not arrive on time. It looks like the bank holiday caused some delays. However, we have refunded the delivery difference for you now as we can see it arrived today, 4th May. Kind Regards Prezzybox.

Posted 3 years ago

“A great array of products to choose from. The item I chose met my needs beautifully. Great communication throughout and excited to receive my personalised gift. Thank you Prezzybox!”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,294 reviews