Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,310 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,310 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Nice product at good price. Dispatched very quickly.”

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Posted 4 years ago

Hello Thanks for the great 5* review! We hope to see you again soon. Many Thanks, Prezzybox.

Posted 4 years ago

“Great products and straightforward delivery process”

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Posted 4 years ago

Hello, Thank you for your wonderful review! We hope to see you again in the future. Many Thanks. Prezzybox.

Posted 4 years ago

“Great speedy service! Awesome quality. Always a fabulous experience when shopping with prezxybox.”

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Posted 4 years ago

Hello, We're very happy you're happy! We hope to see you again soon - Thank you for the feedback. Many Thanks Prezzybox.

Posted 4 years ago

“Very disappointing that you send a present but there is no option to say from whom the gift is from!”

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Posted 4 years ago

Hello Christella Thank you for taking the time to leave a review. We are very sorry. We can see that you also emailed in but unfortunately, this particular supplier are unable to add a gift message to their items. Apologies again. Prezzybox.

Posted 4 years ago

“The process of purchasing gifts was easy and efficient. I encountered no difficulties during the journey”

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Posted 4 years ago

Hello, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox

Posted 4 years ago

“Such a good customer service”

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Posted 4 years ago

Hello, Thank you for your wonderful review! We hope to see you again in the future. Thanks, Prezzybox.

Posted 4 years ago

“Arrived safely and on time. Highly recommend.”

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Posted 4 years ago

Hello, Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Easy site to use, quick delivery and lovely item. Thanks”

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Posted 4 years ago

Hello, Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 4 years ago

“Looks good for a gift so never tried it.”

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Posted 4 years ago

Hello, Thanks for the great 5* review! We hope to see you again soon. Thanks, Prezzybox

Posted 4 years ago

“got a great a great unusual gift for the hubby!”

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Posted 4 years ago

Hello, We're very happy you're happy! We hope to see you again soon - Thank you for the feedback. Thanks, Prezzybox

Posted 4 years ago

“Very fast delivery, if ordering again i would just go for one picture not two merged together.”

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Posted 4 years ago

Hello, Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Great service and value”

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Posted 4 years ago

Hello, Thanks for the great 5* review! We hope to see you again soon. Thanks Prezzybox

Posted 4 years ago

“My order of an inscribed silver bottle stop arrived on time and was even better than I expected. Thanks for a great silver wedding gift (to go with a bottle, of course!)”

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Posted 4 years ago

Hello, We're very happy you're happy! We hope to see you again soon - Thank you for the feedback. Thanks Prezzybox.

Posted 4 years ago

“I omitted to put my name and a message on the present when ordering online. It was easy to contact Prezzybox via email and ask for an amendment. They replied quickly and said they would inform the partner sending out the present which was great customer service. The recipient was very pleased with their present. I will use Prezzybox again as they also had a great selection of present ideas.”

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Posted 4 years ago

Hello, Thanks for the lovely review - It's great to hear that you had a good shopping experience with us. We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 4 years ago

“Great service and quick delivery!”

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Posted 4 years ago

Hello, Thank you for your wonderful review! We hope to see you again in the future. Thanks, Prezzybox

Posted 4 years ago

“Loved it would definitely order again”

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Posted 4 years ago

Hello Meg Thank you for the great review! Many Thanks. Prezzybox.

Posted 4 years ago

“Easy to order but couldn't use the free delivery code due to value. What i purchased was over £20, not sure what the minimum was for free delivery”

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Posted 4 years ago

Hello Laura Thank you for your message. We can see that the free delivery code didn't quite work for you so we have refunded your delivery now. We hope this helps. Prezzybox.

Posted 4 years ago

“Just what I wanted to cheer up my primary school teacher daughter after the horror of SATs! It arrived exactly on time, and she was very happy - which made me happy too.”

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Posted 4 years ago

Hello, We're very happy you're happy! We hope to see you again soon - Thank you for the feedback.

Posted 4 years ago

“I have used prezzy box a few times now and have never had so many compliments on my gifts ! I bought the ‘ wine o clock’ click for two friends and they were over the moon ! This month I took advantage of their free postage offer to order some things for me too! Prezzy box is not just for everyone else !!!”

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Posted 4 years ago

Hello, Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 4 years ago

“I love using Prezzybox because it is so easy to search for gifts under different categories instead of scrolling through everything for hours. The different price options are great too if you are looking to spend on a budget then this is a useful tool. I have used Prezzybox for a few years now and I haven't looked back!”

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Posted 4 years ago

Hello Nikki Thanks for the lovely review - It's great to hear that you had a good shopping experience with us. We're so happy to hear you found some great gifts! Thanks again, Prezzybox.

Posted 4 years ago

Prezzybox is rated 4.5 based on 58,310 reviews