Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,294 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,294 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely gift and the staff at Prezzybox went out of their way to make sure it arrived in time for a 90th Birthday at short notice. Very happy!”

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Posted 3 years ago

Hello, Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

“Amazing service and always ready just for when you need it. Would definitely recommend”

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Posted 3 years ago

Hello! Thanks for the great 5* review! We hope to see you again soon. Many Thanks, Prezzybox.

Posted 3 years ago

“Prezzybox has now become one of my favorite websites to shop on!! They sell some really beautiful items. My shopping experience was very good, it was straight forward, easy and extremely helpful to find exactly what I was looking for. Also very fast shipping which is always good. Will definitely be using them again!!! Thank you Prezzybox:)”

Prezzybox 5 star review on 13th June 2022

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Posted 3 years ago

Hello Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

“It was a good service”

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Posted 3 years ago

Hello, Thanks for the great 5* review! We hope to see you again soon. Thanks, Prezzybox

Posted 3 years ago

“Absolutely brilliant service thank you”

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Posted 3 years ago

Hello, Thank you for your wonderful review! We hope to see you again in the future. Thanks, Prezzybox

Posted 3 years ago

“I bought a box of personalised cocktail flavoured sweets for my brother's partner's birthday, the box was really pretty, it arrived much quicker than I was told to expect-not always a good thing, but in this case it was helpful -the sweets are delicious, apparantly, and the personalisation was spot-on.Not the cheapest of items-I do think it was over-priced for what you get-but a nice alternative to what's available in shops, the personalisation aspect was the most appealing thing.”

Helpful Report

Posted 3 years ago

Hi Jacky Thank you so much for your lovely feedback. Many Thanks. Prezzybox.

Posted 3 years ago

“Arrived far ahead of expected delivery date and was a fantastically high quality print of my image on the pillow, thanks!”

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Posted 3 years ago

Hello, Thanks for the lovely review - It's great to hear that you had a good shopping experience with us. We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

“I ordered a gift on behalf of my mum for her friend's 80th birthday and it was very easy. The price was competitive and the postage reasonable. It arrived very quickly and the birthday girl was very pleased!”

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Posted 3 years ago

Hello, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox

Posted 3 years ago

“The Dinosaur egg cup is for my daughter’s birthday. The quality is amazing and the price was so much cheaper even with postage on other sites. Also it arrived very well packaged and in plenty of time for her birthday thank you so much”

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Posted 3 years ago

Hello, Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

“I was very impressed with Prezzybox easy to order on line and received my order earlier than expected and very pleased with what I ordered. Thank you Prezzybox”

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Posted 3 years ago

Hello, Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

“Fabulous. Personalised gift that arrived within 2 days. Hubby is going to love it.”

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Posted 3 years ago

Hello, Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Goods arrived in good time and beautifully preceded in the post.”

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Posted 3 years ago

Hello, Thank you for your wonderful review! We hope to see you again in the future. Thank's Prezzybox

Posted 3 years ago

“Delivery was quick and efficient. The website is so easy to use with gorgeous products. Will definitely use again”

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Posted 3 years ago

Hello, We're very happy you're happy! We hope to see you again soon - Thank you for the feedback. Thanks, Prezzybox

Posted 3 years ago

“Good very good”

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Posted 3 years ago

Hello, Thanks for the great 5* review! We hope to see you again soon. Thanks, Prezzybox

Posted 3 years ago

“Absolutely love the socks, a gift for a friend with a photo of his dog on! So looking forward to giving him the present, it will mean so much to him! Thank you for producing such a lovely product.”

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Posted 3 years ago

Hello, We're very happy you're happy! We hope to see you again soon - Thank you for the feedback. Thanks, Prezzybox

Posted 3 years ago

“Brilliant my granddaughter will love this for her birthday she will be six she has been asking for a spider for ages .she calls them trangleangela after her lol will upload photos when she gets it”

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Posted 3 years ago

Hello, Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Super easy to navigate items and checkout everything I ordered. Will definitely order again!”

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Posted 3 years ago

Hello, Thanks for the great 5* review! We hope to see you again soon Thanks Prezzybox

Posted 3 years ago

“Given that you are called 'Prezzy box' I was a bit suprised that there was no option to send items such as a birthday card and birthday present together, as one delivery, as a PRESENT. I also couldn't see any option to tick a box to say that the item was a gift and to therefore hide any monetary value. I just hope both items have arrived at my chosen delivery address by the recipient's birthday.”

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Posted 3 years ago

Hello Thank you for taking the time to leave feedback. Unfortunately, we use a lot of external partners for various gifts so the items couldn't arrive together. We are sorry for any inconvenience caused. Many Thanks. Prezzybox.

Posted 3 years ago

“Very easy service to use and a great host of gifts! 100% recommended to friends and family”

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Posted 3 years ago

Hello, Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Easy to use website, placing my personalised order was straight forward. The feel of the website is friendly with contact info easily found Emails sent to keep me up to date on my order with tracking info”

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Posted 3 years ago

Hello, Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,294 reviews