Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,305 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,305 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with variety of products to choose from, ease of ordering and speed of delivery.”

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Posted 3 years ago

Hello, Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

“Ordering from outside of UK and everything went smoothly! Lovely selection of personalized gifts for many occasions! Love this site !”

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Posted 3 years ago

Hello, Thank you for your wonderful review! We hope to see you again in the future. Thanks Prezzybox

Posted 3 years ago

“Great great”

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Posted 3 years ago

Hello Richard Thanks for the great 5* review! We hope to see you again soon. Many Thanks. Prezzybox.

Posted 3 years ago

“Friend loved her hot chocolate bombs - said they “made her day.””

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Posted 3 years ago

Hello Rebecca That's great to hear! Many Thanks, Prezzybox.

Posted 3 years ago

“I ordered the gin gift set and the llamas sadly when I opened the box I noticed the gin bottles had leaked as the lids were not on the bottles correctly but other than that delivery time was great”

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Posted 3 years ago

Hello Thank you for taking the time to leave a review and sorry to hear this. We have issued a replacement now for you though. Many Thanks. Prezzybox.

Posted 3 years ago

“I love Prezzybox! There are really unusual gifts on there, at great prices, and the site is really easy to use too!”

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Posted 3 years ago

Hello Charlotte! Thanks for the lovely review - It's great to hear that you had a good shopping experience with us. We're so happy to hear you found some great gifts! Thanks again, Prezzybox.

Posted 3 years ago

“Great Service”

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Posted 3 years ago

Hello Thanks for the great 5* review! We hope to see you again soon. Many Thanks, Prezzybox.

Posted 3 years ago

“I was quite surprised to receive this email asking for feedback. I ordered an e voucher on 11th June with estimated delivery for the 12th June, we are now 15th June and no voucher! If there is an issue with sending vouchers, an email would alleviate any anxious customers concerns would be appreciated.”

Helpful Report

Posted 3 years ago

Hello Avril Thank you for taking the time to leave feedback. There has been a technical error this week but it has been resolved and we can see that we resent your evoucher over to you yesterday. Many Thanks Prezzybox.

Posted 3 years ago

“Item came on time and emails kept me updated along the way really liked the service”

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Posted 3 years ago

Hello James Thank you for your wonderful review! We hope to see you again in the future. Many Thanks. Prezzybox.

Posted 3 years ago

“Great products!”

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Posted 3 years ago

Hello Thanks for the great 5* review! We hope to see you again soon. Many Thanks, Prezzybox.

Posted 3 years ago

“So easy to order and the personalised food gifts are brilliant quality.”

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Posted 3 years ago

Hello, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox

Posted 3 years ago

“Lovely gift and the staff at Prezzybox went out of their way to make sure it arrived in time for a 90th Birthday at short notice. Very happy!”

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Posted 3 years ago

Hello, Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

“Amazing service and always ready just for when you need it. Would definitely recommend”

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Posted 3 years ago

Hello! Thanks for the great 5* review! We hope to see you again soon. Many Thanks, Prezzybox.

Posted 3 years ago

“Prezzybox has now become one of my favorite websites to shop on!! They sell some really beautiful items. My shopping experience was very good, it was straight forward, easy and extremely helpful to find exactly what I was looking for. Also very fast shipping which is always good. Will definitely be using them again!!! Thank you Prezzybox:)”

Prezzybox 5 star review on 13th June 2022

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Posted 3 years ago

Hello Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

“It was a good service”

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Posted 3 years ago

Hello, Thanks for the great 5* review! We hope to see you again soon. Thanks, Prezzybox

Posted 3 years ago

“Absolutely brilliant service thank you”

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Posted 3 years ago

Hello, Thank you for your wonderful review! We hope to see you again in the future. Thanks, Prezzybox

Posted 3 years ago

“I bought a box of personalised cocktail flavoured sweets for my brother's partner's birthday, the box was really pretty, it arrived much quicker than I was told to expect-not always a good thing, but in this case it was helpful -the sweets are delicious, apparantly, and the personalisation was spot-on.Not the cheapest of items-I do think it was over-priced for what you get-but a nice alternative to what's available in shops, the personalisation aspect was the most appealing thing.”

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Posted 3 years ago

Hi Jacky Thank you so much for your lovely feedback. Many Thanks. Prezzybox.

Posted 3 years ago

“Arrived far ahead of expected delivery date and was a fantastically high quality print of my image on the pillow, thanks!”

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Posted 3 years ago

Hello, Thanks for the lovely review - It's great to hear that you had a good shopping experience with us. We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

“I ordered a gift on behalf of my mum for her friend's 80th birthday and it was very easy. The price was competitive and the postage reasonable. It arrived very quickly and the birthday girl was very pleased!”

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Posted 3 years ago

Hello, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox

Posted 3 years ago

“The Dinosaur egg cup is for my daughter’s birthday. The quality is amazing and the price was so much cheaper even with postage on other sites. Also it arrived very well packaged and in plenty of time for her birthday thank you so much”

Helpful Report

Posted 3 years ago

Hello, Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,305 reviews