Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,294 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,294 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

Write Your review

Tell us how Prezzybox made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, super fast delivery too!”

Helpful Report

Posted 3 years ago

Hello, Thanks for the great 5* review! We hope to see you again soon. Thanks, Prezzybox

Posted 3 years ago

“Quick delivery and free delivery code is handy, just a shame student discount isn't offered outside of TOTUM.”

Helpful Report

Posted 3 years ago

Hello Scot Thank you for leaving such fab feedback. Many Thanks. Prezzybox.

Posted 3 years ago

“Great product, easy ordering system, fast delivery, well packaged, what more could you want!!?”

Helpful Report

Posted 3 years ago

Hello, We're very happy you're happy! We hope to see you again soon - Thank you for the feedback.

Posted 3 years ago

“I love Prezzybox's Handmade Soap Collection. These tiny soap bars make lovely presents, particularly for anyone recovering from an operation or illness. They are great for special occasions as well. The soap collections are made up of different colours made in the Lake district from natural ingredients. They look and smell lovely and are perfect for occasions when you want to give something more personal than "brand name" soap.”

Helpful Report

Posted 3 years ago

Hello, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox

Posted 3 years ago

“Item came super quickly! Very easy to order, will order from here again!”

Helpful Report

Posted 3 years ago

Hello, Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

“Easy ordering process and fast delivery, thank you.”

Helpful Report

Posted 3 years ago

Hello, Thanks for the great 5* review! We hope to see you again soon. Thanks Prezzybox

Posted 3 years ago

“Received my order within 2 days. First time using, will not be the last. Thank you 😊”

Helpful Report

Posted 3 years ago

Hello, Thank you for your wonderful review! We hope to see you again in the future. Thanks Prezzybox

Posted 3 years ago

“Good communication throughout order process and delivery was stress free 😁😁fun gifts for the father 😁😁”

Helpful Report

Posted 3 years ago

Hello, Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

“Great product, purchased as a present and was able to add a personalised message. Delivered very quickly also. Would recommend”

Helpful Report

Posted 3 years ago

Hello, Thank you for your wonderful review! We hope to see you again in the future. Thanks Prezzybox

Posted 3 years ago

“Very happy with variety of products to choose from, ease of ordering and speed of delivery.”

Helpful Report

Posted 3 years ago

Hello, Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

“Ordering from outside of UK and everything went smoothly! Lovely selection of personalized gifts for many occasions! Love this site !”

Helpful Report

Posted 3 years ago

Hello, Thank you for your wonderful review! We hope to see you again in the future. Thanks Prezzybox

Posted 3 years ago

“Great great”

Helpful Report

Posted 3 years ago

Hello Richard Thanks for the great 5* review! We hope to see you again soon. Many Thanks. Prezzybox.

Posted 3 years ago

“Friend loved her hot chocolate bombs - said they “made her day.””

Helpful Report

Posted 3 years ago

Hello Rebecca That's great to hear! Many Thanks, Prezzybox.

Posted 3 years ago

“I ordered the gin gift set and the llamas sadly when I opened the box I noticed the gin bottles had leaked as the lids were not on the bottles correctly but other than that delivery time was great”

Helpful Report

Posted 3 years ago

Hello Thank you for taking the time to leave a review and sorry to hear this. We have issued a replacement now for you though. Many Thanks. Prezzybox.

Posted 3 years ago

“I love Prezzybox! There are really unusual gifts on there, at great prices, and the site is really easy to use too!”

Helpful Report

Posted 3 years ago

Hello Charlotte! Thanks for the lovely review - It's great to hear that you had a good shopping experience with us. We're so happy to hear you found some great gifts! Thanks again, Prezzybox.

Posted 3 years ago

“Great Service”

Helpful Report

Posted 3 years ago

Hello Thanks for the great 5* review! We hope to see you again soon. Many Thanks, Prezzybox.

Posted 3 years ago

“I was quite surprised to receive this email asking for feedback. I ordered an e voucher on 11th June with estimated delivery for the 12th June, we are now 15th June and no voucher! If there is an issue with sending vouchers, an email would alleviate any anxious customers concerns would be appreciated.”

Helpful Report

Posted 3 years ago

Hello Avril Thank you for taking the time to leave feedback. There has been a technical error this week but it has been resolved and we can see that we resent your evoucher over to you yesterday. Many Thanks Prezzybox.

Posted 3 years ago

“Item came on time and emails kept me updated along the way really liked the service”

Helpful Report

Posted 3 years ago

Hello James Thank you for your wonderful review! We hope to see you again in the future. Many Thanks. Prezzybox.

Posted 3 years ago

“Great products!”

Helpful Report

Posted 3 years ago

Hello Thanks for the great 5* review! We hope to see you again soon. Many Thanks, Prezzybox.

Posted 3 years ago

“So easy to order and the personalised food gifts are brilliant quality.”

Helpful Report

Posted 3 years ago

Hello, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,294 reviews