Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,294 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,294 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick service and well packaged.”

Helpful Report

Posted 3 years ago

Hello Paula Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

“Really good service, items arrived in good time and very good quality. Very happy.”

Helpful Report

Posted 3 years ago

Hello, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox

Posted 3 years ago

“very good service and very easy to use the site. It would be nice if a small gift card could have been added to the gift so that the receiver would know who it was from.”

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Posted 3 years ago

Hello Jodie Thank you for taking the time to leave a review. On some of our items, we can get gift cards added so apologies on this occassion. We hope to see you in the future. Many Thanks. Prezzybox.

Posted 3 years ago

“I was very disappointed with this it’s not your fault it’s the delivery driver he damaged the flowers and a few fell off. The recipient was meant to be taking these for a funeral but was unable too. For 41 pound this was not acceptable. Really disappointed.”

Helpful Report

Posted 3 years ago

Hello Aysha Thank you for your feedback and sorry to hear this. We have contacted you directly to discuss the issue. Many Thanks. Prezzybox.

Posted 3 years ago

“Website easy to navigate and speedy delivery. The items were packaged nicely.”

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Posted 3 years ago

Hello Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

“Very happy and very impressed. The ‘Wellbring Soap’ selection is wonderful - the scents are gorgeous and the sample soaps simply packaged. I will definitely go back to Prezxybox in the future.”

Helpful Report

Posted 3 years ago

Hello Nicola We're very happy you're happy! We hope to see you again soon - Thank you for the feedback. Many Thanks. Prezzybox.

Posted 3 years ago

“My parcels arrived in good time, despite using Hermes/Evri!”

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Posted 3 years ago

Hello Rosemary! Thanks for leaving feedback. We're really pleased that your order arrived quickly for you. Many Thanks, Prezzybox.

Posted 3 years ago

“Amazing gift so impressed was bit concerned as first order but no need to have been”

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Posted 3 years ago

Hello, Thanks for the great 5* review! We hope to see you again soon. Thanks, Prezzybox

Posted 3 years ago

“Quick delivery and happy with product. Very easy purchasing and will buy again.”

Helpful Report

Posted 3 years ago

Hello, We're very happy you're happy! We hope to see you again soon - Thank you for the feedback. Thanks, Prezzybox

Posted 3 years ago

“I saw an advert for Prezzybox in July 2022 Simple Things. It was easy to order 3 items from the webpage & they were delivered speedily & Safely All three were as described,”

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Posted 3 years ago

Hello, Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

“Present has still not arrived and it’s electronically being sent. Asking for a review when I’ve not even had the gift yet. Why is it taking so long???? Won’t be ordering again. It’s for a birthday tomorrow.”

Helpful Report

Posted 3 years ago

Hello Danielle Thank you for leaving feedback. We can see that your order has been resent to you today but apologies for the inconvenience caused. Many Thanks. Prezzybox.

Posted 3 years ago

“Very easy to use and great selection of gifts for all ages and personalities, highly recommended”

Helpful Report

Posted 3 years ago

Hello, Thanks for the great 5* review! We hope to see you again soon. Thanks again, Prezzybox.

Posted 3 years ago

“Shopping on Prezzybox is always simple & straight forward, full of interesting and fun gift ideas, I love to browse here when I’m on the hunt for the perfect pressie !”

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Posted 3 years ago

Hello, Thank you for your wonderful review! We hope to see you again in the future. Thanks again, Prezzybox.

Posted 3 years ago

“Very impressed with the products and the speed of delivery.”

Helpful Report

Posted 3 years ago

Hello, Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox

Posted 3 years ago

“Very quick and reliable”

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Posted 3 years ago

Hello, Thanks for the great 5* review! We hope to see you again soon. Thanks, Prezzybox.

Posted 3 years ago

“I have bought a few things from here and the delivery is always super quick, and prices competitive.”

Helpful Report

Posted 3 years ago

Hello, We're very happy you're happy! We hope to see you again soon - Thank you for the feedback.

Posted 3 years ago

“No problem with Prezzybox. Post Office delivery is a shambles. No delivery attempt ticket. No ability to pick parcel up from nearest PO depot. Next delivery slot available 4 days after the first try.”

Helpful Report

Posted 3 years ago

Hello, Thank you for taking the time to leave feedback and sorry to hear you've had issues with your Royal Mail service. We can see that you have your order now though and we hope all is well. Many Thanks. Prezzybox.

Posted 3 years ago

“Websites super easy to use everything was very clear would use again postage really quick”

Helpful Report

Posted 3 years ago

Hello Andrea, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox

Posted 3 years ago

“Ideal website for gifts. Plenty of suggestions for all ages. Fast delivery. I'm sure my nephew will be pleased with his gift.”

Helpful Report

Posted 3 years ago

Hello, Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“I have bought a few items off Prezzybox and cannot fault the whole experience. The range of items is excellent as are the prices and service. Delivery times have been quicker than expected. Communication is via email and has kept me informed on the progress. Thank you”

Helpful Report

Posted 3 years ago

Hello Paul, Thanks for the lovely review - It's great to hear that you had a good shopping experience with us. We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,294 reviews