Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,294 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,294 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect speedy service !”

Helpful Report

Posted 3 years ago

Hello, Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

“Placed order 4 July - arrived 7th July - excellent service”

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Posted 3 years ago

Hello. We're very happy you're happy! We hope to see you again soon - Thank you for the feedback. Many Thanks, Prezzybox.

Posted 3 years ago

“What a wonderful, extremely satisfying way to shop! So easy, fast, efficient and cost effective, will definitely use again.”

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Posted 3 years ago

Hello, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox

Posted 3 years ago

“Great range of gifts to choose from”

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Posted 3 years ago

Hello, Thanks for the great 5* review! We hope to see you again soon. Thanks, Prezzybox.

Posted 3 years ago

“First time buyer but super excited to buy from here again. The products are so me and you can sense a pride with the company. I have been updated about my delivery and excited to gift someone really special to me. Thank you. 5 stars”

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Posted 3 years ago

Hello, Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

“Really disappointed that my purchase could not be completed because I live in Northern Ireland. I understand this is beyond your control be would query why other sellers can process the order. I feel this should have been made clearer on website. Thanks.”

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Posted 3 years ago

Hello Lynda Thank you for leaving a review and we under your frustration. Apologies for the inconvenience caused. Many Thanks. Prezzybox.

Posted 3 years ago

“Excellent product - very nicely packaged.Exactly as portrait on your website.”

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Posted 3 years ago

Hello, Thank you for your wonderful review! We hope to see you again in the future. Thanks, Prezzybox.

Posted 3 years ago

“Lots of lovely ideas at very reasonable prices”

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Posted 3 years ago

Hello, Thanks for the great 5* review! We hope to see you again soon. Thanks, Prezzybox.

Posted 3 years ago

“Online it was okay but found difficult to put in where I wanted the flowers to go to. Rang up to a lovely helpful lady. At funeral no signs of wreath at all.”

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Posted 3 years ago

Hello Claire Thank you for your review. We can see that the wreath was delivered on the 5th but any questions, please contact us at csteam@prezzybox.com. Many Thanks.

Posted 3 years ago

“Ordering process was easy. Personalised box of sweets arrived quickly. Very pleased with quality of box, hinge and sweets. Makes a great gift. Would highly recommend.”

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Posted 3 years ago

Hello, Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

“The presents were shipped out the same day but I paid for next day delivery and it took 3 days to arrive so I had to go and buy another present 😞but the presents that arrived were really nice”

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Posted 3 years ago

Hello Deborah Thank you for your feedback and sorry to hear this. We have refunded your delivery for the inconvenience caused. Many Thanks Prezzybox.

Posted 3 years ago

“no hassle easy-use website, delivery on time”

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Posted 3 years ago

Hello Thanks for the great 5* review! We hope to see you again soon. Many Thanks. Prezzybox.

Posted 3 years ago

“It does exactly what it says on the website !!! good service. thanks.”

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Posted 3 years ago

Hello Vera Thank you for your wonderful review! We hope to see you again in the future. Many Thanks Prezzybox.

Posted 3 years ago

“Parcel arrived within a week of ordering. It was well packed in a sturdy box. Bought as a present so hope they like it. It’s a good size too. Thank you prezzybox.”

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Posted 3 years ago

Hello, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox

Posted 3 years ago

“Great service. A brilliant range of unique gifts, to choose from. The free personal inscriptions, are fantastic and so easy to do, for even the novices like me.”

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Posted 3 years ago

Hello Margaret! Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Very good loved the gift came in short period of time defo recommend!😁”

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Posted 3 years ago

Hello Cece Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

“Delivery was as stated. Ordering was quick and straightforward. Great range of products and prices. Would use again.”

Helpful Report

Posted 3 years ago

Hello, Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Excellent service,well packaged.bought as a gift so unable to comment on the stunt buggy as yet.”

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Posted 3 years ago

Hello Andrea, Thank you for your wonderful review! We hope to see you again in the future. Many Thanks, Prezzybox.

Posted 3 years ago

“Very quick delivery and product as described.”

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Posted 3 years ago

Hello Rachel Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Parcel arrived yesterday 1st July….. and the marshmallow toasting kit only has a date on it til 14th July. Disgusting !!! This was going to be part of a birthday gift for my friends birthday end of the month so there is no chance on that. Nothing in the description stating a sort date. I will complain on Monday to your customer service. Very angry customer !!!!”

Helpful Report

Posted 3 years ago

Hello Davina Thank you for taking the time to leave feedback. We can see that you have spoken with our customer service team today to resolve the issue. Once again, apologies for the inconvenience caused. Kind Regards Prezzybox.

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,294 reviews