Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,294 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,294 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely pleased with the personalised vase I bought. This is the 3rd or 4th vase I’ve bought. Everyone who has received them has been thrilled. They’ve always arrived when they say they will and are packaged very well. Can’t do better.”

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Posted 3 years ago

Hello Sally, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience and you love the vases. Thanks, Prezzybox

Posted 3 years ago

“Thankyou very pleased with item”

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Posted 3 years ago

Hello, We're very happy you're happy! We hope to see you again soon - Thank you for the feedback. Thanks

Posted 3 years ago

“Very quick and efficient kept advised at all times of status and cheaper than a major online rival will definitely use again”

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Posted 3 years ago

Hello, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox

Posted 3 years ago

“I love their range, and they are at a really reasonable price.”

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Posted 3 years ago

Hello, Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Flawless from start to finish!”

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Posted 3 years ago

Hello, Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Easy to use website with lots of options to choose from that range from price, interests and occassions.”

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Posted 3 years ago

Hello Claire Thank you for leaving such a great review. Many Thanks, Prezzybox.

Posted 3 years ago

“This is the first time I’ve used prezzybox , I will definitely recommend you to friends and family , from ordering to delivery it’s been three days . Super fast , super gift . Thanks”

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Posted 3 years ago

Hello, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox

Posted 3 years ago

“Great novelty idea for my son’s upcoming 40th - good price and speedy delivery 👌”

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Posted 3 years ago

Hello, Thanks for the great 5* review! We hope to see you again soon. Thanks, Prezzybox.

Posted 3 years ago

“Perfect”

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Posted 3 years ago

Hello, Thanks for the great 5* review! We hope to see you again soon. Thank you Prezzybox.

Posted 3 years ago

“Excellent products,and brilliant Custer service”

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Posted 3 years ago

Hello, We're very happy you're happy! We hope to see you again soon - Thank you for the feedback. Thank you, Prezzybox.

Posted 3 years ago

“A good selection of items. Easy to order. Very fast delivery. Very satisfied with whole service! Certainly will use Prezzybox again!”

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Posted 3 years ago

Hello, Thank you for your wonderful review! We hope to see you again in the future. Thanks, Prezzybox.

Posted 3 years ago

“Came on time and was packed very well. No complaints here”

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Posted 3 years ago

Hello, Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

“Very pleased with the quick delivery plus the item made someone very happy on his birthday. THANK YOU.”

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Posted 3 years ago

Hello, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox

Posted 3 years ago

“My shopping experience was very good and there is a huge variety of gifts to chose from. But unfortunately when Royal Mail delivered it, they chucked it over the fence eventhough the package was labelled as glass and fragile so it could’ve easily ended up broken.”

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Posted 3 years ago

Hello Hannah Thank you for taking the time to leave a review and sorry to hear that about your delivery. Please contact us directly if you have any further questions. Many Thanks, Prezzybox.

Posted 3 years ago

“I didn’t receive the £20 necklace ordered”

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Posted 3 years ago

Hello Emma Thank you for leaving your review. We can see that you have contacted us directly regarding the matter now. Many Thanks, Prezzybox.

Posted 3 years ago

“Quick delivery, great packaging for a fragile product”

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Posted 3 years ago

Hello, Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Super quick delivery!”

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Posted 3 years ago

Hello, Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

“Brilliant!!”

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Posted 3 years ago

Hello, Thanks for the great 5* review! We hope to see you again soon. Thanks, Prezzybox.

Posted 3 years ago

“Lovely present. Arrived when expected and looked just as expected.”

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Posted 3 years ago

Hello, We're very happy you're happy! We hope to see you again soon - Thank you for the feedback. Thanks, Prezzybox

Posted 3 years ago

“A lovely gift for an 18th birthday thank you :)”

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Posted 3 years ago

Hello, Thank you for your wonderful review! We hope to see you again in the future. Thanks, Prezzybox.

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,294 reviews