Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,305 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,305 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt delivery and service, the gift I bought will soon be wing it’s way to new zealand”

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Posted 3 years ago

“Can’t give a review my parcel still hasn’t arrived and it’s a present for my grandson, not happy.”

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Posted 3 years ago

Hi Pauline, We're really sorry to hear that there's been an issue with your order. A member of our customer care team has emailed you directly to help get this matter resolved. Many thanks, Prezzybox

Posted 3 years ago

“Great purchase of a PlayStation mug from Prezzybox, it arrived very quickly and well packaged.”

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Posted 3 years ago

Hello, Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

“Prompt service, well packaged, just as described”

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Posted 3 years ago

Hello, Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“I paid for next day delivery and the item didn’t arrive on time and when it did arrive it was broken.”

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Posted 3 years ago

Hi there, We're really sorry to hear that there was an issue with your order. A member of our customer care team has emailed you to help get this issue resolved. Many thanks, Prezzybox

Posted 3 years ago

“Changed the address twice and it still sent to the first address. Got me into big trouble”

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Posted 3 years ago

Hi there, We're really sorry to hear that there was an issue with your order. A member of our customer care team has emailed you directly to help get this matter resolved. Many thanks, Prezzybox

Posted 3 years ago

“Such a great site to find that “different” gift.”

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Posted 3 years ago

Hello, Thanks for the great 5* review! We hope to see you again soon. Thanks Prezzybox.

Posted 3 years ago

“Really easy to use the website and found just what I was looking for”

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Posted 3 years ago

“Have ordered a few times from Prezzybox and each time I have been very happy. Delivered quickly and packaged well.”

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Posted 3 years ago

Hello, Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

“Portable foot spa and extras is as good as it gets I’m delighted with my purchase I’m a lucky gal”

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Posted 3 years ago

Hello, Thank you for your wonderful review! We hope to see you again in the future. Thanks Prezzybox

Posted 3 years ago

“Purchased the personalised floral gift card as a present for a friend. She absolutely loved it and said the flowers were amazing. Arrived the day after ordering. Would definitely recommend.”

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Posted 3 years ago

Hello, We're very happy you're happy! We hope to see you again soon - Thank you for the feedback. Prezzybox

Posted 3 years ago

“Lovely quality product and speedy service.”

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Posted 3 years ago

“The items from Prezzybox was very well protected & presented”

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Posted 3 years ago

“Really pleased with bath melts that I bought and will be using prezzie box again”

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Posted 3 years ago

Hello, Hello, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox

Posted 3 years ago

“Brilliant site, loads of out the box thinking for presents, loads to choose from,customer service is top notch!”

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Posted 3 years ago

Hello, Thank you for your wonderful review! We hope to see you again in the future. Thanks, Prezzybox.

Posted 3 years ago

“Great service received - very impressed”

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Posted 3 years ago

Hello, We're very happy you're happy! We hope to see you again soon - Thank you for the feedback.

Posted 3 years ago

“Absolutely delighted with the flowers, delivered on date requested. Fantastic service from prezzybox team”

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Posted 3 years ago

Hello, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox

Posted 3 years ago

“Amazing company. Highly recommend”

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Posted 3 years ago

Hello, Thanks for the great 5* review! We hope to see you again soon. Thanks Prezzybox.

Posted 3 years ago

“Really lovely indoor greenhouse, the perfect gift for a child who loves watching plants grow. Also very efficient service from Prezzybox. Thank you.”

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Posted 3 years ago

Hello, We're very happy you're happy! We hope to see you again soon - Thank you for the feedback. Prezzybox

Posted 3 years ago

“Product look fantastic. Very happy as this is a gift to someone special. Thank You for your hard work.”

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Posted 3 years ago

Hello, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,305 reviews