Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,305 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,305 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prezzybox saved my day. Fantastisch service and good products. Thank you!”

Helpful Report

Posted 3 years ago

Hello, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“Great gift at a great price. Easy to use site. Fast dispatch and delivery.”

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Posted 3 years ago

Hi, Thanks for leaving us a review! We're excited to hear you love it! Best wishes, PrezzyBox Team

Posted 3 years ago

“Great company and quick delivery too”

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Posted 3 years ago

Hi! Thanks for the good feedback! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team!

Posted 3 years ago

“The quality is really good and the photos on the blanket have been printed well but it has to be said this is an extremely small blanket and they don't really advertise how big the sizing is.”

Helpful Report

Posted 3 years ago

Hi, Thank you for leaving us a review! We're pleased to hear you're happy with the photos on the blanket, and we are sorry for the disappointment in the advertising of the blanket`s size We are doing our best to fix the problem. Best wishes, PrezzyBox Team

Posted 3 years ago

“Easy and quick to order the product with secure checkout available. It would be nice if it was easier to select delivery options and delivery days.”

Helpful Report

Posted 3 years ago

Hi! Thanks for the good review! We really appreciate it and always try to do our best for our clients! Also, we are currently working on improvements in shopping convenience on our site. Best wishes, PrezzyBox team!

Posted 3 years ago

“Birthday gift last minute as going to party but tested positive for covid.Grrat choice good arrangement of price .Next day delivery updateded all the way”

Helpful Report

Posted 3 years ago

Hello Jeanette & Ian, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“Very poor - the description of the item (tiny vacuum cleaner) is obfuscated whilst not being actually wrong. The description details the device is rechargeable with the usb cable 'supplied' - what it doesn't say is that the usb cable is actually attached and bigger than the vacuum. There is a picture that shows it but it is far from prominent. I would have returned it but their list of exclusions in the full wording of the returns policy shows how much effort they've put into wriggling out of it. Never again!”

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Posted 3 years ago

“BRILLIANT!”

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Posted 3 years ago

“Everything arrived promptly and in great condition”

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Posted 3 years ago

“I ordered the 3 piece personalised child's cutlery set for a Christening present. I had a phone call from the recipient and she said they are beautiful. Order process easy and delivery good.”

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Posted 3 years ago

“My order came really quickly.”

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Posted 3 years ago

“Very user-friendly website. Good prices for personalised gifts”

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Posted 3 years ago

“Very easy process”

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Posted 3 years ago

“Great item, arrived very promptly next day and well packaged. Very happy with it.”

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Posted 3 years ago

“Exactly as it says in the product description. Good quality packaging and product.”

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Posted 3 years ago

“Amazing choice of gifts to choose from! The product was delivered in good time and a high quality product for a family member. Thank you so much!”

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Posted 3 years ago

“Good quality and accurate delivery date, would order again”

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Posted 3 years ago

“I ordered a present on Friday 5th August and it was delivered as promised the following day. Brilliant service will definitely use this site again.”

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Posted 3 years ago

“Quick and easy! Loads of variety’s and options it is now my goto for gifts !”

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Posted 3 years ago

“The neck massage was such a good birthday present!! the birthday girl really enjoys it and finds it very relaxing!!”

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Posted 3 years ago

Prezzybox is rated 4.5 based on 58,305 reviews