Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,294 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,294 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a pen set for a colleague who is leaving us. I had it personalized it is nice but would not buy it again the picture on the website looks better than the actual set.”

Helpful Report

Posted 3 years ago

Hello Helen! Thanks for your feedback. We are sorry to hear that this gift has not met your expectations. We do hope you shop with us again. Do not hesitate to contact us then so we will be able to consult you. Best wishes, PrezzyBox team!

Posted 3 years ago

“I found the website easy to use, and it has some lovely stuff on there, I found a lovely gift.Kept me up to date from it being dispatched and i am waiting delivery.”

Helpful Report

Posted 3 years ago

Hello, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“This gift was for a christening present, it was lovely.”

Helpful Report

Posted 3 years ago

Hi, Thanks for leaving us a great review! We hope you were pleased! Best wishes, PrezzyBox Team

Posted 3 years ago

“3 Ed pillow I’ve purchase highly recommend”

Helpful Report

Posted 3 years ago

Hello Mollie! Thanks for your feedback! It is great to hear that your personalised pillow has met your expectations! We do hope you shop with us again! Sincerely, PrezzyBox team

Posted 3 years ago

“Great service, tgg he asks for such a prompt delivery. Janice”

Helpful Report

Posted 3 years ago

Hi Janice! Thanks for leaving a great review! We do appreciate it and are happy that you are satisfied with the whole purchasing process, including our service and delivery. We always try to do our best for our clients! Best wishes, PrezzyBox team

Posted 3 years ago

“Received my e voucher and steps thereafter were very clear.”

Helpful Report

Posted 3 years ago

Hello! Thank you for your feedback! We are pleased to hear that you`re satisfied with the purchasing process. Enjoy, PrezzyBox team!

Posted 3 years ago

“In luV with our picture very prompt very good quality will use again happy 😊”

Helpful Report

Posted 3 years ago

Hi Allison! Thank you for a great review! We're pleased to hear you love your gift! We always try to ensure that our clients are happy. Hope you will be shopping with us again! Best wishes, PrezzyBox Team

Posted 3 years ago

“Exc service”

Helpful Report

Posted 3 years ago

Hi Betsy! Thanks for the great feedback! We are happy to hear that you liked our service because we always try to do our best for our clients! Best wishes, PrezzyBox Team

Posted 3 years ago

“Excellent service, item as described”

Helpful Report

Posted 3 years ago

Hi Sylvia! Thanks for leaving us a great review! We are very happy that your expectations were met. We do hope you shop with us again. Best wishes, PrezzyBox Team

Posted 3 years ago

“Excellent service, cutlery set for christening present engraved was very good value for price, delivery was fast. Will use this company again in the future.”

Helpful Report

Posted 3 years ago

Hi Sandra! Thanks for leaving us a review! We're excited to hear you love the cutlery set! We always try to do our best for our clients. Hope you will be shopping with us again! Best wishes, PrezzyBox Team

Posted 3 years ago

“Fantastic place to shop. Bought the neck massager for birthday gift for someone who has everything or almost, and loves quirky things. Ordering as easy and delivery was super quick. Will not hesitate to use again, especially when looking for something different.”

Helpful Report

Posted 3 years ago

Hello Jane! Thanks for leaving us a review! We're excited to hear you love the product and service! We do hope you shop with us again! Best wishes, PrezzyBox team

Posted 3 years ago

“Easy to use website. Order delivered within 2 days of ordering. Excellent customer service. This was my first experience of Prezzybox - it certainly won't be the last! Thank you.”

Helpful Report

Posted 3 years ago

Hello Michael! Thanks for leaving us a great review. We are extremely happy that you liked our service. We do hope you shop with us again. Best wishes, PrezzyBox Team

Posted 3 years ago

“Very easy site to use. Quick delivery. First visit to site. Lots of nice things great ideas”

Helpful Report

Posted 3 years ago

Hello Diane! Thanks for leaving us a great review! We are happy that you like our site and are content with the service we provide. We always try to do our best for our clients! Best wishes, PrezzyBox Team

Posted 3 years ago

“Ordering and delivery was great. Sadly slippers are a very tight cut for an adult.”

Helpful Report

Posted 3 years ago

Hello Sharon! Thanks for leaving us a review! We are really happy that you were satisfied with the delivery and sorry to hear that the slippers were too tight. Hope you will be shopping with us again. Feel free to get back to us anytime. Best wishes, PrezzyBox team

Posted 3 years ago

“Purchase was very easy and delivered quickly in nicely packaged boxes. All as expected.”

Helpful Report

Posted 3 years ago

Hi! Thanks for the good feedback! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team

Posted 3 years ago

“Made and order and then was informed two days later that they don’t deliver to my location this should be automatically updated at the checkout or else should be notified a lot sooner. Big inconvenience”

Helpful Report

Posted 3 years ago

Hi Jessica! Thank you for your feedback! We do apologize for the inconvenience caused. We'll work on this so as to avoid such issues in future. Best wishes, PrezzyBox team!

Posted 3 years ago

“I ordered the flower card for my elderly friend who has had a nasty fall.It is absolutely beautiful and she is so happy with it, so am I.I will definitely order one again.”

Helpful Report

Posted 3 years ago

Hi Shirley! Thanks for leaving us a great review! We're extremely excited to hear that you and your friend loved the flower card. We do hope you shop with us again! Best wishes, PrezzyBox Team

Posted 3 years ago

“Great experience, product arrived and I think it’s good value for money and was kept well informed about the status of my order to when it arrived.”

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Posted 3 years ago

Hi Rebecca! Thanks for the good review! We really appreciate it and are happy that you are satisfied with the product. We always try to do our best for our clients! Best wishes, PrezzyBox team

Posted 3 years ago

“Here very quickly will defo use again”

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Posted 3 years ago

Hi Elizabeth! Thanks for the good feedback! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team

Posted 3 years ago

“Quick ordering process, many products for all occasions and prompt delivery by Hermes.”

Helpful Report

Posted 3 years ago

Hi Georgina! Thanks for the good review! We are really happy to hear that you are satisfied with the wide range of products we are offering. Hope you will be shopping with us again! Best wishes, PrezzyBox team

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,294 reviews