Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,305 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,305 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

Write Your review

Tell us how Prezzybox made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing. Good communication with delivery and courier. No complaints here.”

Helpful Report

Posted 3 years ago

Hi Lucy! Thanks for the great review! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

“Really fast delivery and item exactly as described at a good price.”

Helpful Report

Posted 3 years ago

Hi Matthew, Thanks for leaving us a review! We're excited to hear you love it! Best wishes, PrezzyBox Team

Posted 3 years ago

“Not arrived yet MK”

Helpful Report

Posted 3 years ago

Hello Michael, Thank you for your feedback. We're sorry to hear you're disappointed. We have now contacted you for further information so we may assist you further. We look forward to resolving this for you. Best wishes, PrezzyBox Team

Posted 3 years ago

“Great quality - fast and efficient. With really original gift ideas and quick customer service. I mistyped the address - and after one email this was changed the very next day. Customer query form does need updating to work more efficiently on smart phones. But overall great experience.”

Helpful Report

Posted 3 years ago

Hi Felicity, Thanks for leaving us a review! We're excited to hear you love it! Best wishes, PrezzyBox Team

Posted 3 years ago

“Excellent service and very quick response to my emails. I'm very happy with my purchase. Good quality and well packaged. Would defo recommend Prezzybox to friend's and family. I think I will be ordering goodies from Prezzybox again ☺”

Helpful Report

Posted 3 years ago

Hello, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“Amazing service, couldn’t be happy with how quick and easy it was to order. Would definitely order again.”

Helpful Report

Posted 3 years ago

Hi! Thanks for the good review! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team!

Posted 3 years ago

“Quick delivery, well packed”

Helpful Report

Posted 3 years ago

Hi! Thanks for the great feedback/ review! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

“Great item, fast delivery”

Helpful Report

Posted 3 years ago

Hi, Thanks for leaving us a review! We're excited to hear you love it! Best wishes, PrezzyBox Team

Posted 3 years ago

“Very happy with my order - necklace even better than photo when arrived! Also pleased with prompt arrival for my Daughter’s birthday! Well done Prezzybox 😊”

Helpful Report

Posted 3 years ago

Hi! Thanks for the good review! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team!

Posted 3 years ago

“Disappointed with the product, silver cutlery with name etched in gold. Cheap looking. Rang on receipt, still waiting for someone to contact me.”

Helpful Report

Posted 3 years ago

Hello! We have contacted you to resolve the issue, please check your emails! Kind regards, PrezzyBox Team

Posted 3 years ago

“Very easy to order discription of items very clear found the website really good dry speedy service ice and keep you updated about your order and delivery would erecomnend this company .”

Helpful Report

Posted 3 years ago

Hello Julie! Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Best wishes, PrezzyBox Team

Posted 3 years ago

“Ordered a pen set for a colleague who is leaving us. I had it personalized it is nice but would not buy it again the picture on the website looks better than the actual set.”

Helpful Report

Posted 3 years ago

Hello Helen! Thanks for your feedback. We are sorry to hear that this gift has not met your expectations. We do hope you shop with us again. Do not hesitate to contact us then so we will be able to consult you. Best wishes, PrezzyBox team!

Posted 3 years ago

“I found the website easy to use, and it has some lovely stuff on there, I found a lovely gift.Kept me up to date from it being dispatched and i am waiting delivery.”

Helpful Report

Posted 3 years ago

Hello, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“This gift was for a christening present, it was lovely.”

Helpful Report

Posted 3 years ago

Hi, Thanks for leaving us a great review! We hope you were pleased! Best wishes, PrezzyBox Team

Posted 3 years ago

“3 Ed pillow I’ve purchase highly recommend”

Helpful Report

Posted 3 years ago

Hello Mollie! Thanks for your feedback! It is great to hear that your personalised pillow has met your expectations! We do hope you shop with us again! Sincerely, PrezzyBox team

Posted 3 years ago

“Great service, tgg he asks for such a prompt delivery. Janice”

Helpful Report

Posted 3 years ago

Hi Janice! Thanks for leaving a great review! We do appreciate it and are happy that you are satisfied with the whole purchasing process, including our service and delivery. We always try to do our best for our clients! Best wishes, PrezzyBox team

Posted 3 years ago

“Received my e voucher and steps thereafter were very clear.”

Helpful Report

Posted 3 years ago

Hello! Thank you for your feedback! We are pleased to hear that you`re satisfied with the purchasing process. Enjoy, PrezzyBox team!

Posted 3 years ago

“In luV with our picture very prompt very good quality will use again happy 😊”

Helpful Report

Posted 3 years ago

Hi Allison! Thank you for a great review! We're pleased to hear you love your gift! We always try to ensure that our clients are happy. Hope you will be shopping with us again! Best wishes, PrezzyBox Team

Posted 3 years ago

“Exc service”

Helpful Report

Posted 3 years ago

Hi Betsy! Thanks for the great feedback! We are happy to hear that you liked our service because we always try to do our best for our clients! Best wishes, PrezzyBox Team

Posted 3 years ago

“Excellent service, item as described”

Helpful Report

Posted 3 years ago

Hi Sylvia! Thanks for leaving us a great review! We are very happy that your expectations were met. We do hope you shop with us again. Best wishes, PrezzyBox Team

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,305 reviews