Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,294 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,294 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use”

Helpful Report

Posted 3 years ago

Hello Aimee, Thanks for leaving us a review! We're pleased to hear you`re satisfied with your order! Best wishes, PrezzyBox Team

Posted 3 years ago

“Great price, fast delivery, excellent”

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Posted 3 years ago

Hi! Thanks for the good feedback! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team!

Posted 3 years ago

“I wanted an unusual gift that didn't cost the earth. Well done Prezzybox!”

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Posted 3 years ago

Hi, Susan! Thanks for the great review! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

“Very good choice of gifts and very efficient”

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Posted 3 years ago

Hi Russell! Thanks for leaving us a review! We're excited to hear you find them efficient! Best wishes, PrezzyBox Team

Posted 3 years ago

“Great website, easy to use and great prices too. Definitely be shopping here more often for gifts. Just waiting for Bagpuss to arrive so i can snughle him. Katherine”

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Posted 3 years ago

Hi Katherine! Thanks for the great review! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

“Order was correct . No problems at all”

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Posted 3 years ago

Hello Alex, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“Poor. Paid for Saturday delivery but arrived after 6pm on Sunday.”

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Posted 3 years ago

Hi Mark! Thanks for the feedback! We really appreciate it and always try to do our best for our clients! I am truly sorry about the issue you are facing with the delivery! The order was shipped from our warehouse on time, but the delivery company could face some issues. Please accept our apologies! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

“Wanted something a little different. The service and the quality of my item were excellent. My mother in law loved her new bee house.”

Helpful Report

Posted 3 years ago

Hi! Thanks for the great feedback! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

“Excellent service, my order arrived within days and I received regular communication! My items are excellent and of a good quality!”

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Posted 3 years ago

Hello Rose, Thanks for leaving us a review! We're pleased to hear that you are satisfied with the whole purchasing process, including our service and your items. Hope you will be shopping with us again! Best wishes, PrezzyBox Team

Posted 3 years ago

“Amazing. Good communication with delivery and courier. No complaints here.”

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Posted 3 years ago

Hi Lucy! Thanks for the great review! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

“Really fast delivery and item exactly as described at a good price.”

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Posted 3 years ago

Hi Matthew, Thanks for leaving us a review! We're excited to hear you love it! Best wishes, PrezzyBox Team

Posted 3 years ago

“Not arrived yet MK”

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Posted 3 years ago

Hello Michael, Thank you for your feedback. We're sorry to hear you're disappointed. We have now contacted you for further information so we may assist you further. We look forward to resolving this for you. Best wishes, PrezzyBox Team

Posted 3 years ago

“Great quality - fast and efficient. With really original gift ideas and quick customer service. I mistyped the address - and after one email this was changed the very next day. Customer query form does need updating to work more efficiently on smart phones. But overall great experience.”

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Posted 3 years ago

Hi Felicity, Thanks for leaving us a review! We're excited to hear you love it! Best wishes, PrezzyBox Team

Posted 3 years ago

“Excellent service and very quick response to my emails. I'm very happy with my purchase. Good quality and well packaged. Would defo recommend Prezzybox to friend's and family. I think I will be ordering goodies from Prezzybox again ☺”

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Posted 3 years ago

Hello, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“Amazing service, couldn’t be happy with how quick and easy it was to order. Would definitely order again.”

Helpful Report

Posted 3 years ago

Hi! Thanks for the good review! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team!

Posted 3 years ago

“Quick delivery, well packed”

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Posted 3 years ago

Hi! Thanks for the great feedback/ review! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

“Great item, fast delivery”

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Posted 3 years ago

Hi, Thanks for leaving us a review! We're excited to hear you love it! Best wishes, PrezzyBox Team

Posted 3 years ago

“Very happy with my order - necklace even better than photo when arrived! Also pleased with prompt arrival for my Daughter’s birthday! Well done Prezzybox 😊”

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Posted 3 years ago

Hi! Thanks for the good review! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team!

Posted 3 years ago

“Disappointed with the product, silver cutlery with name etched in gold. Cheap looking. Rang on receipt, still waiting for someone to contact me.”

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Posted 3 years ago

Hello! We have contacted you to resolve the issue, please check your emails! Kind regards, PrezzyBox Team

Posted 3 years ago

“Very easy to order discription of items very clear found the website really good dry speedy service ice and keep you updated about your order and delivery would erecomnend this company .”

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Posted 3 years ago

Hello Julie! Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Best wishes, PrezzyBox Team

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,294 reviews