Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,305 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,305 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy shopping prompt delivery. Goods excellent”

Helpful Report

Posted 3 years ago

Hi Anthony! Thank you for the feedback! We always try to ensure that our clients are happy! Best wishes, PrezzyBox Team

Posted 3 years ago

“Quick and easy to use. Parcel arrived on time. No complaints. Would use again.”

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Posted 3 years ago

Hi Layla! Thanks for your review! Hope you will be shopping with us again! Best wishes, PrezzyBox Team

Posted 3 years ago

“Only thing wrong with prezzy box is that sometimes theres no tracking however there on time and have speedy dispatches”

Helpful Report

Posted 3 years ago

Hello Taemar! Thanks for leaving us a review! We always try to do our best for our clients! Best wishes, PrezzyBox Team

Posted 3 years ago

“Website was easy to use, and I have been kept up to date frequently with the whereabouts of my parcel. Excellent customer service”

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Posted 3 years ago

Hi Hannah, Thanks for your feedback! We`re pleased to hear that you`re satisfied with the whole purchasing process, including our customer service. Enjoy, PrezzyBox team

Posted 3 years ago

“Amazing products! Could spend all day buying gifts for people! It’s going to be my go to website from now on 😊”

Helpful Report

Posted 3 years ago

Hi Leah, Thanks for leaving a review! We`re pleased to hear that you enjoy shopping with us. Best wishes, PrezzyBox team!

Posted 3 years ago

“Great Item, Great Communication & Speedy Delivery. Thanks”

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Posted 3 years ago

Hello, Thanks for your review! It is nice to hear that you`re satisfied. We always try to ensure that our clients are happy! Best wishes, PrezzyBox team

Posted 3 years ago

“No problems I found it easy to follow and order goods prompt dispatch and delivery. Thank you.”

Helpful Report

Posted 3 years ago

Hi! Thanks for the good feedback! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team!

Posted 3 years ago

“Good experience with Prezzybox Ordered a few little bits which were with me a few days later no problems I havent opened them yet as gifts but quality looks good from what I can see outside the packaging, will update if it's no good. I was kept informed about delivery journey throughout, so all good.”

Helpful Report

Posted 3 years ago

Hello, Thanks for leaving us such a good review! We're happy to hear that you are satisfied with the whole purchasing process, including your order itself. Hope you will be shopping with us again! Best wishes, PrezzyBox Team

Posted 3 years ago

“excellent site and service”

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Posted 3 years ago

Hello Sue, Thanks for your feedback! We really appreciate it. We always try to do our best for our clients! Kind regards, PrezzyBox team!

Posted 3 years ago

“Exactly what we were looking for. Quick delivery. Very happy”

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Posted 3 years ago

Hi, Thanks for leaving us a review! We're excited to hear you love it! Best wishes, PrezzyBox Team

Posted 3 years ago

“All the products look very interesting and i think for 90% of them i could think of someone to give them too. I think some products are a little pricey though. Very good overall, will be buying stuff for christmas from this shop.”

Helpful Report

Posted 3 years ago

Hello, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“Easy to use”

Helpful Report

Posted 3 years ago

Hello Aimee, Thanks for leaving us a review! We're pleased to hear you`re satisfied with your order! Best wishes, PrezzyBox Team

Posted 3 years ago

“Great price, fast delivery, excellent”

Helpful Report

Posted 3 years ago

Hi! Thanks for the good feedback! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team!

Posted 3 years ago

“I wanted an unusual gift that didn't cost the earth. Well done Prezzybox!”

Helpful Report

Posted 3 years ago

Hi, Susan! Thanks for the great review! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

“Very good choice of gifts and very efficient”

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Posted 3 years ago

Hi Russell! Thanks for leaving us a review! We're excited to hear you find them efficient! Best wishes, PrezzyBox Team

Posted 3 years ago

“Great website, easy to use and great prices too. Definitely be shopping here more often for gifts. Just waiting for Bagpuss to arrive so i can snughle him. Katherine”

Helpful Report

Posted 3 years ago

Hi Katherine! Thanks for the great review! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

“Order was correct . No problems at all”

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Posted 3 years ago

Hello Alex, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“Poor. Paid for Saturday delivery but arrived after 6pm on Sunday.”

Helpful Report

Posted 3 years ago

Hi Mark! Thanks for the feedback! We really appreciate it and always try to do our best for our clients! I am truly sorry about the issue you are facing with the delivery! The order was shipped from our warehouse on time, but the delivery company could face some issues. Please accept our apologies! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

“Wanted something a little different. The service and the quality of my item were excellent. My mother in law loved her new bee house.”

Helpful Report

Posted 3 years ago

Hi! Thanks for the great feedback! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

“Excellent service, my order arrived within days and I received regular communication! My items are excellent and of a good quality!”

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Posted 3 years ago

Hello Rose, Thanks for leaving us a review! We're pleased to hear that you are satisfied with the whole purchasing process, including our service and your items. Hope you will be shopping with us again! Best wishes, PrezzyBox Team

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,305 reviews