Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,294 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,294 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing company delivery very quick I’ll recommend you to my family and friends”

Helpful Report

Posted 3 years ago

Hi Lisa! Thanks for leaving us a great review! We are extremely happy that you are satisfied with our service. We do hope you shop with us again. Best wishes, PrezzyBox team

Posted 3 years ago

“Ordered 8th August with expected arrival date of 13th in time for my Grandson’s birthday. Order never arrived so I sent email of enquiry. Only then was I advised that company did not deliver to Northern Ireland. My personal experience as a first time customer with PrezxyBox was not good with very bad customer service. Very disappointed. Would not recommend”

Helpful Report

Posted 3 years ago

Hi! Thank you for your feedback. We are extremely sorry that we're unable to deliver your order. Our team were informed about the issue and we'll work so as not to have such unpleasant cases in future. Best wishes, PrezzyBox team!

Posted 3 years ago

“Very easy to use website and plenty of fab products!!”

Helpful Report

Posted 3 years ago

Hi Emily! Thanks for leaving us a great review! We're excited to hear you love our website and products! Best wishes, PrezzyBox team

Posted 3 years ago

“A very nice choice of personalized gifts to choose from. It was very easy to navigate the website and place an order. I received a very big thank you from the person the personalized bottle of wine was sent to, they said it was really nice and well produced.”

Helpful Report

Posted 3 years ago

Hi! Thanks for the good review! We really appreciate it and always try to do our best for our clients! Best wishes, Prezzybox team!

Posted 3 years ago

“Very easy, efficient and convenient.”

Helpful Report

Posted 3 years ago

Hi! Thanks for the good feedback! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team!

Posted 3 years ago

“Fantastic service. Received within 24 hours of ordering My son will.be thrilled with this for his birthday. THANK YOU.”

Helpful Report

Posted 3 years ago

Hi, Thanks for leaving us a great review! We hope your son was pleased! Best wishes, PrezzyBox Team

Posted 3 years ago

“i paid for next delivery and am still waiting for my package. Very poor”

Helpful Report

Posted 3 years ago

“Amazing! I bought the bride tribe badges for half the price compared to other sites online and they arrived the very next day! Will definitely be ordering with Prezzybox.com again!”

Helpful Report

Posted 3 years ago

Hi! Thanks for the good review! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team!

Posted 3 years ago

“I ordered a couple of gifts for Birthdays and Christmas, I was really surprised with range they had. The order did not take long to arrive and everything was fine, would recommend and I definitely will be using again.”

Helpful Report

Posted 3 years ago

Hi! Thanks for the great feedback! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

“Prezzybox saved my day. Fantastisch service and good products. Thank you!”

Helpful Report

Posted 3 years ago

Hello, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“Great gift at a great price. Easy to use site. Fast dispatch and delivery.”

Helpful Report

Posted 3 years ago

Hi, Thanks for leaving us a review! We're excited to hear you love it! Best wishes, PrezzyBox Team

Posted 3 years ago

“Great company and quick delivery too”

Helpful Report

Posted 3 years ago

Hi! Thanks for the good feedback! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team!

Posted 3 years ago

“The quality is really good and the photos on the blanket have been printed well but it has to be said this is an extremely small blanket and they don't really advertise how big the sizing is.”

Helpful Report

Posted 3 years ago

Hi, Thank you for leaving us a review! We're pleased to hear you're happy with the photos on the blanket, and we are sorry for the disappointment in the advertising of the blanket`s size We are doing our best to fix the problem. Best wishes, PrezzyBox Team

Posted 3 years ago

“Easy and quick to order the product with secure checkout available. It would be nice if it was easier to select delivery options and delivery days.”

Helpful Report

Posted 3 years ago

Hi! Thanks for the good review! We really appreciate it and always try to do our best for our clients! Also, we are currently working on improvements in shopping convenience on our site. Best wishes, PrezzyBox team!

Posted 3 years ago

“Birthday gift last minute as going to party but tested positive for covid.Grrat choice good arrangement of price .Next day delivery updateded all the way”

Helpful Report

Posted 3 years ago

Hello Jeanette & Ian, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 3 years ago

“Very poor - the description of the item (tiny vacuum cleaner) is obfuscated whilst not being actually wrong. The description details the device is rechargeable with the usb cable 'supplied' - what it doesn't say is that the usb cable is actually attached and bigger than the vacuum. There is a picture that shows it but it is far from prominent. I would have returned it but their list of exclusions in the full wording of the returns policy shows how much effort they've put into wriggling out of it. Never again!”

Helpful Report

Posted 3 years ago

“BRILLIANT!”

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Posted 3 years ago

“Everything arrived promptly and in great condition”

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Posted 3 years ago

“I ordered the 3 piece personalised child's cutlery set for a Christening present. I had a phone call from the recipient and she said they are beautiful. Order process easy and delivery good.”

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Posted 3 years ago

“My order came really quickly.”

Helpful Report

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,294 reviews