Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,305 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,305 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, cutlery set for christening present engraved was very good value for price, delivery was fast. Will use this company again in the future.”

Helpful Report

Posted 3 years ago

Hi Sandra! Thanks for leaving us a review! We're excited to hear you love the cutlery set! We always try to do our best for our clients. Hope you will be shopping with us again! Best wishes, PrezzyBox Team

Posted 3 years ago

“Fantastic place to shop. Bought the neck massager for birthday gift for someone who has everything or almost, and loves quirky things. Ordering as easy and delivery was super quick. Will not hesitate to use again, especially when looking for something different.”

Helpful Report

Posted 3 years ago

Hello Jane! Thanks for leaving us a review! We're excited to hear you love the product and service! We do hope you shop with us again! Best wishes, PrezzyBox team

Posted 3 years ago

“Easy to use website. Order delivered within 2 days of ordering. Excellent customer service. This was my first experience of Prezzybox - it certainly won't be the last! Thank you.”

Helpful Report

Posted 3 years ago

Hello Michael! Thanks for leaving us a great review. We are extremely happy that you liked our service. We do hope you shop with us again. Best wishes, PrezzyBox Team

Posted 3 years ago

“Very easy site to use. Quick delivery. First visit to site. Lots of nice things great ideas”

Helpful Report

Posted 3 years ago

Hello Diane! Thanks for leaving us a great review! We are happy that you like our site and are content with the service we provide. We always try to do our best for our clients! Best wishes, PrezzyBox Team

Posted 3 years ago

“Ordering and delivery was great. Sadly slippers are a very tight cut for an adult.”

Helpful Report

Posted 3 years ago

Hello Sharon! Thanks for leaving us a review! We are really happy that you were satisfied with the delivery and sorry to hear that the slippers were too tight. Hope you will be shopping with us again. Feel free to get back to us anytime. Best wishes, PrezzyBox team

Posted 3 years ago

“Purchase was very easy and delivered quickly in nicely packaged boxes. All as expected.”

Helpful Report

Posted 3 years ago

Hi! Thanks for the good feedback! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team

Posted 3 years ago

“Made and order and then was informed two days later that they don’t deliver to my location this should be automatically updated at the checkout or else should be notified a lot sooner. Big inconvenience”

Helpful Report

Posted 3 years ago

Hi Jessica! Thank you for your feedback! We do apologize for the inconvenience caused. We'll work on this so as to avoid such issues in future. Best wishes, PrezzyBox team!

Posted 3 years ago

“I ordered the flower card for my elderly friend who has had a nasty fall.It is absolutely beautiful and she is so happy with it, so am I.I will definitely order one again.”

Helpful Report

Posted 3 years ago

Hi Shirley! Thanks for leaving us a great review! We're extremely excited to hear that you and your friend loved the flower card. We do hope you shop with us again! Best wishes, PrezzyBox Team

Posted 3 years ago

“Great experience, product arrived and I think it’s good value for money and was kept well informed about the status of my order to when it arrived.”

Helpful Report

Posted 3 years ago

Hi Rebecca! Thanks for the good review! We really appreciate it and are happy that you are satisfied with the product. We always try to do our best for our clients! Best wishes, PrezzyBox team

Posted 3 years ago

“Here very quickly will defo use again”

Helpful Report

Posted 3 years ago

Hi Elizabeth! Thanks for the good feedback! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team

Posted 3 years ago

“Quick ordering process, many products for all occasions and prompt delivery by Hermes.”

Helpful Report

Posted 3 years ago

Hi Georgina! Thanks for the good review! We are really happy to hear that you are satisfied with the wide range of products we are offering. Hope you will be shopping with us again! Best wishes, PrezzyBox team

Posted 3 years ago

“Amazing company delivery very quick I’ll recommend you to my family and friends”

Helpful Report

Posted 3 years ago

Hi Lisa! Thanks for leaving us a great review! We are extremely happy that you are satisfied with our service. We do hope you shop with us again. Best wishes, PrezzyBox team

Posted 3 years ago

“Ordered 8th August with expected arrival date of 13th in time for my Grandson’s birthday. Order never arrived so I sent email of enquiry. Only then was I advised that company did not deliver to Northern Ireland. My personal experience as a first time customer with PrezxyBox was not good with very bad customer service. Very disappointed. Would not recommend”

Helpful Report

Posted 3 years ago

Hi! Thank you for your feedback. We are extremely sorry that we're unable to deliver your order. Our team were informed about the issue and we'll work so as not to have such unpleasant cases in future. Best wishes, PrezzyBox team!

Posted 3 years ago

“Very easy to use website and plenty of fab products!!”

Helpful Report

Posted 3 years ago

Hi Emily! Thanks for leaving us a great review! We're excited to hear you love our website and products! Best wishes, PrezzyBox team

Posted 3 years ago

“A very nice choice of personalized gifts to choose from. It was very easy to navigate the website and place an order. I received a very big thank you from the person the personalized bottle of wine was sent to, they said it was really nice and well produced.”

Helpful Report

Posted 3 years ago

Hi! Thanks for the good review! We really appreciate it and always try to do our best for our clients! Best wishes, Prezzybox team!

Posted 3 years ago

“Very easy, efficient and convenient.”

Helpful Report

Posted 3 years ago

Hi! Thanks for the good feedback! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team!

Posted 3 years ago

“Fantastic service. Received within 24 hours of ordering My son will.be thrilled with this for his birthday. THANK YOU.”

Helpful Report

Posted 3 years ago

Hi, Thanks for leaving us a great review! We hope your son was pleased! Best wishes, PrezzyBox Team

Posted 3 years ago

“i paid for next delivery and am still waiting for my package. Very poor”

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Posted 3 years ago

“Amazing! I bought the bride tribe badges for half the price compared to other sites online and they arrived the very next day! Will definitely be ordering with Prezzybox.com again!”

Helpful Report

Posted 3 years ago

Hi! Thanks for the good review! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team!

Posted 3 years ago

“I ordered a couple of gifts for Birthdays and Christmas, I was really surprised with range they had. The order did not take long to arrive and everything was fine, would recommend and I definitely will be using again.”

Helpful Report

Posted 3 years ago

Hi! Thanks for the great feedback! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,305 reviews