Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,294 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,294 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent delivery. Easy website. Lovely Chocolate Cup. Nice 18th Birthday message on Cup.”

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Posted 3 years ago

“Everything delivered in 1 piece happy with my purchase”

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Posted 3 years ago

“Great product handled and delivered perfectly by Prezzybox. Thank you.”

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Posted 3 years ago

“Very efficient service and informative emails on progress of delivery.”

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Posted 3 years ago

“Delivered promptly and recipient was vey happy”

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Posted 3 years ago

“As said before, a wide variety of products at great prices. Shame that Prezzybox use Evri for deliveries... I would put a picture up but my order is yet to arrive...”

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Posted 3 years ago

“Ordered several gifts and they all arrived safely and in time. Thanks.”

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Posted 3 years ago

“I was delighted with speedy service I received”

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Posted 3 years ago

“Great product Our friend is going to love this”

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Posted 3 years ago

“Very prompt delivery and service, the gift I bought will soon be wing it’s way to new zealand”

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Posted 3 years ago

“Can’t give a review my parcel still hasn’t arrived and it’s a present for my grandson, not happy.”

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Posted 3 years ago

Hi Pauline, We're really sorry to hear that there's been an issue with your order. A member of our customer care team has emailed you directly to help get this matter resolved. Many thanks, Prezzybox

Posted 3 years ago

“Great purchase of a PlayStation mug from Prezzybox, it arrived very quickly and well packaged.”

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Posted 3 years ago

Hello, Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

“Prompt service, well packaged, just as described”

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Posted 3 years ago

Hello, Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“I paid for next day delivery and the item didn’t arrive on time and when it did arrive it was broken.”

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Posted 3 years ago

Hi there, We're really sorry to hear that there was an issue with your order. A member of our customer care team has emailed you to help get this issue resolved. Many thanks, Prezzybox

Posted 3 years ago

“Changed the address twice and it still sent to the first address. Got me into big trouble”

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Posted 3 years ago

Hi there, We're really sorry to hear that there was an issue with your order. A member of our customer care team has emailed you directly to help get this matter resolved. Many thanks, Prezzybox

Posted 3 years ago

“Such a great site to find that “different” gift.”

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Posted 3 years ago

Hello, Thanks for the great 5* review! We hope to see you again soon. Thanks Prezzybox.

Posted 3 years ago

“Really easy to use the website and found just what I was looking for”

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Posted 3 years ago

“Have ordered a few times from Prezzybox and each time I have been very happy. Delivered quickly and packaged well.”

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Posted 3 years ago

Hello, Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

“Portable foot spa and extras is as good as it gets I’m delighted with my purchase I’m a lucky gal”

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Posted 3 years ago

Hello, Thank you for your wonderful review! We hope to see you again in the future. Thanks Prezzybox

Posted 3 years ago

“Purchased the personalised floral gift card as a present for a friend. She absolutely loved it and said the flowers were amazing. Arrived the day after ordering. Would definitely recommend.”

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Posted 3 years ago

Hello, We're very happy you're happy! We hope to see you again soon - Thank you for the feedback. Prezzybox

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,294 reviews