Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,305 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,305 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Choice of gifts is good. However, there are a couple of reasons for my rating. Although I was given a three day delivery window, my order still arrived two days late. These were birthday gifts; I ordered many things from many different retailers at the same time and this was the only one not to be able to stick to the given delivery window. Also, given the state the order arrived in (ripped boxes, squashed boxes - I can only hope the contents aren't damaged), perhaps my order was used as a football for a while, hence the late delivery. Like I said, good choice of gifts and knick-knacky items, but that's the only positive thing I can say. Not pleased with the service nor the quality of the packaging.”

Helpful Report

Posted 3 years ago

“Pleased how easy it was to order me being an oap”

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Posted 3 years ago

Hello, Thanks for the great 5* review! We hope to see you again soon. Thanks Prezzybox.

Posted 3 years ago

“Great service quick delivery”

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Posted 3 years ago

Hello, Thank you for your wonderful review! We hope to see you again in the future. Thanks, Prezzybox

Posted 3 years ago

“Prezzybox?! More like Yezzybox!! Super speedy delivery, a fabulous product, and wonderfully affordable! Would wholeheartedly recommend, and definitely use again. Thanks heaps for such astonishing service! x”

Prezzybox 5 star review on 22nd July 2022

Helpful Report

Posted 3 years ago

Hello, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox

Posted 3 years ago

“The items I bought came very quickly they were well packaged and I'm very happy with their service, thank you”

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Posted 3 years ago

Hello, We're very happy you're happy! We hope to see you again soon - Thank you for the feedback. Thanks, Prezzybox.

Posted 3 years ago

“My sister loved her present!! and it was delivered very quickly”

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Posted 3 years ago

Hello, Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

“Fast delivery, products as advertised”

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Posted 3 years ago

Hello, Thanks for the great 5* review! We hope to see you again soon. Thanks, Prezzybox

Posted 3 years ago

“I have just found prezzy box and am so happy at the ease of using it for sending my grandchildren gifts”

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Posted 3 years ago

Hello, We're very happy you're happy! We hope to see you again soon - Thank you for the feedback. Thanks, Prezzybox

Posted 3 years ago

“Kept me informed about the parcel being delivered ie. what stage in the process it was at. The fragile parcel was securely wrapped.”

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Posted 3 years ago

Hello, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox

Posted 3 years ago

“My order came justs on time (final expected delivery date at 7pm) but the order was correct, I was pleased with the content, and it met my expectations. I would use prezzybox again.”

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Posted 3 years ago

“Great selection of ideas for presents. Easy check out and quick delivery”

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Posted 3 years ago

Hello, Thanks for the great 5* review! We hope to see you again soon. Thanks, Prezzybox

Posted 3 years ago

“Delivery was fantastic , came within 2 days of ordering brilliant service and love my cushion it’s and just g quality ! Will be ordering again !”

Helpful Report

Posted 3 years ago

Hello, Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Wonderful item! My dad is going to be very happy to have this! Brilliant fast delivery an safely packaged to avoid damage! Will defo be buying from yourselves again! 🙂”

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Posted 3 years ago

Hello, We're very happy you're happy! We hope to see you again soon - Thank you for the feedback. Thank you, Prezzybox

Posted 3 years ago

“Received the cool pillow, tried it last night it’s fab, very pleased, and arrived VERY quickly , very pleased with it, thank you.”

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Posted 3 years ago

Hello Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

“Easy and straightforward ordering process, and quick, friendly responses via email. Now to see the quality of the product 🤞”

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Posted 3 years ago

Hello, Thank you for your wonderful review! We hope to see you again in the future. Thanks, Prezzybox

Posted 3 years ago

“Items were despatched swiftly. Arrived in good condition. Would use again”

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Posted 3 years ago

“Great Service, prompt delivery and super products”

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Posted 3 years ago

Hello, Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

“Was disappointed my parcel didn’t arrive on the day I wanted for a birthday”

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Posted 3 years ago

“Excellent service and great gift for my partner Thank you”

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Posted 3 years ago

Hello, We're very happy you're happy! We hope to see you again soon - Thank you for the feedback. Thanks Prezzybox.

Posted 3 years ago

“Amazing service”

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Posted 3 years ago

Hello, Thanks for the great 5* review! We hope to see you again soon. Thanks, Prezzybox.

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,305 reviews