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printerinkdirect.com Reviews

4.1 Rating 5,349 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,185
 Questions Metrics
4.1
Based on 5,349 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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Robert Murphy
Verified Buyer
“Very good service. Cost of item very good also good delivery service”
Helpful Report
Posted 3 years ago
Paresh Sodha
Verified Buyer
“ORDER 1028458. Order Date: 12/01/2022 Compatible Brother TN423 High Capacity Toner Cartridges Multipack × 1 £79.99 We have still not received the cartridges ordered on 12/01/22. You have no contact number. You have not responded to my email sent on 18th and 20th January 2022. It is very frustrating and annoying. Before any further action is taken please respond to my email.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“High quality ink. Delivered within 1 day even over the busy holidays. Thanks”
Helpful Report
Posted 3 years ago
Tomas Baltazari
Verified Buyer
“The cartridge doesn’t print. I’ve written to you to complain about it four days ago and never heard back from you. Therefore I am extremely dissatisfied with the product and the service”
Helpful Report
Posted 3 years ago
Bruce West
Verified Buyer
“ink cartridges work very well in my Epson printer. service was quick”
Helpful Report
Posted 3 years ago
Natalie Hume
Verified Buyer
“Fab ink great price thanks”
Helpful Report
Posted 3 years ago
Margaret Bidwell
Verified Buyer
“Easy to order. Prompt and efficient service.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“The ink arrived within the estimated time.”
Helpful Report
Posted 3 years ago
Sara Berry
Verified Buyer
“Order correct in every detail. Ordered online on the morning of day one. Received by Rotal Mail the next day. You can rely on Printer Ink to deliver.”
Helpful Report
Posted 3 years ago
Paul Brown
Verified Buyer
“Great prices. Great service”
Helpful Report
Posted 3 years ago
Susan Ellis
Verified Buyer
“Just the job. Quick delivery.”
Helpful Report
Posted 3 years ago
Irving Leaderman
Verified Buyer
“have not used it yet but the delivery took a long time without any notification when i would get it so much so i had go out and buy the ink in a shop”
Helpful Report
Posted 3 years ago
Paul Harmon
Verified Buyer
“Package arrived in good time and in good condition and the price for my Epson inks were good value too.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Was easy to order online and they arrived quicker than I expected. Thank you”
Helpful Report
Posted 3 years ago
K Buckner
Verified Buyer
“I have previously used this supplier and the product is fine. However the customer service is nonexistent. I ordered the ink on Monday 3rd Jan, after 4 days with no despatch confirmation I contacted them a asked that if the order could not be despatched that it be cancelled, I then ordered from another supplier which arrived the next day. I have since emailed printer inks twice more to cancel the order and received no response. The delivery eventually arrived on 14th Jan. I have mailed them asking for return instruction but hold little hope of a response. Meantime I have raised a dispute in PayPal. Unless you are prepared to wait for an open ended delivery time and recieve no customer service do not use Printerinksdirect.”
Helpful Report
Posted 3 years ago
Nigel Edwards
Verified Buyer
“I contacted to find out where my cartridges were as the delivery date had passed for some time- no response , no matter how many times I tried to contact”
Helpful Report
Posted 3 years ago
David Hardwick
Verified Buyer
“The delivery was quick and ease of ordering was easy enough. I am unable to comment on the use of the cartridges or compatibility with my printer as I haven’t used them yet. I would have given 5 stars had I had installed and used the cartridge.”
Helpful Report
Posted 3 years ago
John Campbell
Verified Buyer
“First class service ✔️”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Delivery on time”
Helpful Report
Posted 3 years ago
Michael Kenyon
Verified Buyer
“Attentive, Fast, excellent. Don't bu**er it up now!”
Helpful Report
Posted 3 years ago
printerinkdirect.com is rated 4.1 based on 5,349 reviews
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