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printerinkdirect.com Reviews

4.1 Rating 5,349 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,185
 Questions Metrics
4.1
Based on 5,349 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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Jonathan Khan
Verified Buyer
“Goods arrived very promptly as ordered but multiple e-mails over three weeks, just to request a VAT invoice for my order, have all been ignored EXTREMELY POOR CUSTOMER SERVICE - not one single reply to any e-mails This is very disappointing as there are multiple companies out there that are all too happy to take your order, but when it comes to after-sales service, it is non-existant”
Helpful Report
Posted 3 years ago
Sue Bourne
Verified Buyer
“The original inks turned out not to be compatible with my Epson printer. However, I raised the query with them and the correct inks arrived a few days later. Thank you for your excellent service and for rectifying the problem so promptly.”
Helpful Report
Posted 3 years ago
Christopher Thompson
Verified Buyer
“Helpful personnel, well presented product, speedy delivery, reasonable price. I will definitely re-order in due course.”
Helpful Report
Posted 3 years ago
Tom Thatcher
Verified Buyer
“Extremely competitive price and next-day delivery. Very good.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Very pleased with the order I received and excellent delivery”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Quality product excellent service”
Helpful Report
Posted 3 years ago
Lola Cawsey
Verified Buyer
“Great products, saves you a fortune compared to ink from other places.”
Helpful Report
Posted 3 years ago
Barry Chalk
Verified Buyer
“Took a week to arrive yet advert said 1 to 2 days from order. Haven't tried it yet. Hope it's compatible.”
Helpful Report
Posted 3 years ago
Kerry Bolton
Verified Buyer
“Late delivery and despite asking twice, no vat invoice.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Excellent product for cost”
Helpful Report
Posted 3 years ago
Paul Cousins
Verified Buyer
“It took over a week for the toners the arrive and only once I had chased them up. No reply at all from customer services. Not a good service at all.”
Helpful Report
Posted 3 years ago
Declan Hagan
Verified Buyer
“I found delivery slow in this order”
Helpful Report
Posted 3 years ago
Graham Craft
Verified Buyer
“Excellent product and very competitively priced easy to order online and great delivery”
Helpful Report
Posted 3 years ago
Abigail Blumzon
Verified Buyer
“I placed this order for the Epsom XP-4100 cartridges but the incorrect type show f up on my order receipt and was subsequently delivered despite me sending an email to Printer Ink Direct immediately after I realised their error. I have now sent 3 emails and not heard back to a single one. What awful service — I now have £20 of printer cartridges that I paid for yet did not want or order”
Helpful Report
Posted 3 years ago
Mark Picton
Verified Buyer
“They will not respond to my emails. Been trying to get them to send a reply for about a month now and I have been blanked.”
Helpful Report
Posted 3 years ago
Vicky Strak
Verified Buyer
“Delivery was estimated 1-2 working days, and I waited 3 weeks”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Rubbish.... Cancelled order prior to despatch .... Still theysent it.... Trying to get s refund is impossible”
Helpful Report
Posted 3 years ago
Patricia Thom
Verified Buyer
“Saved me £££££s very good cartridges and quick delivery”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Very bad experience, the seller does not respond to email. Ordered in December - still waiting for order to be delivered. Sent many emails - no responses. Reached out on Facebook and was just asked the order number and after the seller went quiet. Still waiting to hear back about my order”
Helpful Report
Posted 3 years ago
Clive Aylett
Verified Buyer
“Exceptional Service and good product would recommend”
Helpful Report
Posted 3 years ago
printerinkdirect.com is rated 4.1 based on 5,349 reviews
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