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printerinkdirect.com Reviews

4.1 Rating 5,349 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,185
 Questions Metrics
4.1
Based on 5,349 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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David Brown
Verified Buyer
“I have not used my cartridges yet but service so far from ordering to receiving ink was quick. Ordering was simple and I was kept up to date with order status. Competitive in pricing as well.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Last a few days I am trying to contact you as I got the wrong cartridge and have to return it to get the right one..my emails, my messages to your company was not answered..no phone to talk to . If there is zero I would choose that! It is ridiculous we get this email but no chance to contact youuu!! Never ever even go to their website!”
Helpful Report
Posted 3 years ago
Hilary Knight
Verified Buyer
“Ordered before Christmas. Told they would email me before sending - arrived at the end of January.”
Helpful Report
Posted 3 years ago
Mary Bell
Verified Buyer
“Good inks at a very good price. Excellent delivery service.”
Helpful Report
Posted 3 years ago
Jennifer Towers
Verified Buyer
“Ordered on 16th January, order confirmation stated order date 26th!!, received on 28th!!!. Did not answer any of my emails. Will not use again. Very poor customer service”
Helpful Report
Posted 3 years ago
Dine Lowe
Verified Buyer
“This is the second time I have purchased ink from here. The order has been sent quickly and is accurate. This is the only company I use now. Great quality at low prices.”
Helpful Report
Posted 3 years ago
Malcolm Roberts
Verified Buyer
“Good service and great price.”
Helpful Report
Posted 3 years ago
John Simpson
Verified Buyer
“Fantastic value, Fantastic service; a good site to be aware of.”
Helpful Report
Posted 3 years ago
Mayur Pandya
Verified Buyer
“I received the order nearly one month later, after emailing them twice as they do not have a contact number to cancel as I had ordered my printer cartridge from somewhere else. They do not respond to enquires or cancellation requests so I will be never ordering from this company and to be honest, there are lots of reputable companies out there that will send you what you pay for on time!”
Helpful Report
Posted 3 years ago
Sue Solomon
Verified Buyer
“Swift service”
Helpful Report
Posted 3 years ago
Claire Kaldenhoven-Stock
Verified Buyer
“Excellent service and super fast delivery. Printer ink was good value”
Helpful Report
Posted 3 years ago
David Gearing
Verified Buyer
“Useless ordered 21 days ago, supposedly 1-2 days delivery still waiting, no phone number to ring…. Have emailed twice both ignored. Wish I’d checked out their reputation on Trustpilot as would never have touched them looks to me like a scam company. Will give them to end of week before asking AMEX for a claimback. Be warned steer clear… UPDATE: They did finally get back to me (after the above review was left on Google reviews) as they said they would. They did get the order in the post and promised a full refund as a gesture of good will. I refunded the the majority of the order to a member of the family off the back of this promise, MY MISTAKE the refund never arrived they have ignored 3 more emails over the last week. AVOID AT ALL COSTS THEY CAN NOT BE TRUSTED AND USELESS AT CUSTOMER SERVICE.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“The order took a while to arrive and then I did not receive a VAT receipt which I have constantly asked for. I have sent numerous e-mails and not received a reply. Customer Service is not very good after you have placed your order.”
Helpful Report
Posted 3 years ago
FLORENT SHABANI
Verified Buyer
“SORRY TO SAY THIS, BUT I NEVER RECEIVED THE ORDER. I HAVE SENT SEVERAL EMAILS BUT NO ONE HAS GOT BACK”
Helpful Report
Posted 3 years ago
Gary Moorhead
Verified Buyer
“the ink is fine its just the delivery i waited a few weeks for it coming”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Best priced ink and extra large cartridges”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Haven’t used the reconditioned inks yet, BUT hoping they are compatable with my Epson printer.”
Helpful Report
Posted 3 years ago
Eric Sillevis
Verified Buyer
“Ink does what it is supposed to do, it was delivered in a timely manner”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Product arrived quickly. Not had chance to check the goods out yet but all looks ok.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Excellent Service”
Helpful Report
Posted 3 years ago
printerinkdirect.com is rated 4.1 based on 5,349 reviews
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