Login
Start Free Trial Are you a business? Click Here

printerinkdirect.com Reviews

4.1 Rating 5,349 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,185
 Questions Metrics
4.1
Based on 5,349 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
Visit Website

Location:

126 West Regent Street
Glasgow
G2 2RQ

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Great price , excellent service, fast delivery”
Helpful Report
Posted 3 years ago
Ann Gray
Verified Buyer
“On 27th January I placed an order with Printerinkdirect for 2 sets of cartridges plus 2 extra blacks for my printer. After receiving this order I emailed this company twice to explain that I had inadvertently ordered the wrong cartridges. I had opened one box before I realised and emailed to ask if I could return the remainder of the order in exchange for a refund. To date I have received no acknowledgement or answer to my emails.”
Helpful Report
Posted 3 years ago
David Webb
Verified Buyer
“Excellent service and delivery of product. However, it seems to be impossible to get a VAT invoice, and they don't respond to email requests.”
Helpful Report
Posted 3 years ago
Paula Blackburn
Verified Buyer
“Brilliant prices and amazing delivery”
Helpful Report
Posted 3 years ago
Thomas Powell
Verified Buyer
“Very happy with the quality of the ink delivered. It arrived on time and well packaged. Could not be happier with all aspects of service Thank you very much you have restored my faith with internet shopping Kind regards Thomas Powell”
Helpful Report
Posted 3 years ago
Fergus Alan
Verified Buyer
“Order 14th January. Web site still states preparing order 1 month later.”
Helpful Report
Posted 3 years ago
Jacqueline Clark
Verified Buyer
“I was really surprised that they came the next morning, much appreciated.”
Helpful Report
Posted 3 years ago
Norman Neill
Verified Buyer
“Totally amazed at the service provided. I ordered ink cartridges early afternoon and they arrived the next day. Brilliant!! Especially because I live in Northern Ireland and I always expect deliveries from the mainland to take longer than that. So totally excellent service provided.”
Helpful Report
Posted 3 years ago
Claire Bird
Verified Buyer
“part came within 18 hours of ordering. well packaged and easy to fit myself.”
Helpful Report
Posted 3 years ago
Clive Jewitt
Verified Buyer
“asked if they had sent wrong item... still no reply...bad customer service”
Helpful Report
Posted 3 years ago
John Clarke-Small
Verified Buyer
“The cartridges arrived and work as advertised.”
Helpful Report
Posted 3 years ago
Mike Kinsman
Verified Buyer
“Great value, excellent product, very prompt delivery, will use again and strongly recommend,”
Helpful Report
Posted 3 years ago
Michael Walcott
Verified Buyer
“Sent the wrong items and have ignored all communication trying to get exchanged. Avoid this seller”
Helpful Report
Posted 3 years ago
Paul Dennehy
Verified Buyer
“Fast delivery good price”
Helpful Report
Posted 3 years ago
James Cannon
Verified Buyer
“great service thanks”
Helpful Report
Posted 3 years ago
Pamela Hutton
Verified Buyer
“Highly recommended as delivery and product fantastic”
Helpful Report
Posted 3 years ago
George Carnell
Verified Buyer
“Needed ink for Canon Mg5700, easily ordered, excellent price and next day delivery. Perfect! We’ll done👍”
Helpful Report
Posted 3 years ago
Karen Somner
Verified Buyer
“Order came quicker then expected. Packed well .”
Helpful Report
Posted 3 years ago
Tunde Sulaiman
Verified Buyer
“I ordered two Samsung Printer toners on 26 January 2022 and up till now (09 February 2022) I have not received my toners. I have tried to find printer ink direct on its website but there is no contact telephone number and I have sent two (2) emails; still, printer ink direct did not respond which means printer ink direct is a fraud.”
Helpful Report
Posted 3 years ago
Heather Jones
Verified Buyer
“I was sent the incorrect ink cartridges. I have emailed twice, tried to message twice and have yet to hear from anyone on how I return the inks and get a refund or an exchange. I’m starting to think this company is actually a scam there’s no phone on the website to contact them and clearly they have no interest in responding when you email. I’m not really sure what I’m supposed to do with the ink cartridges that don’t work in my printer and the £24 pounds I’m out.”
Helpful Report
Posted 3 years ago
printerinkdirect.com is rated 4.1 based on 5,349 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request