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printerinkdirect.com Reviews

4.1 Rating 5,349 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,185
 Questions Metrics
4.1
Based on 5,349 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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Kyrien Hamilton
Verified Buyer
“Very poor service, still haven't received my order after a week and they don't respond to multiple attempts to contact them.”
Helpful Report
Posted 3 years ago
John Kutner
Verified Buyer
“Ink arrived promptly and as requested”
Helpful Report
Posted 3 years ago
Elizabeth Potter
Verified Buyer
“Great service from order to delivery.”
Helpful Report
Posted 3 years ago
Graham Trayling
Verified Buyer
“Great price! Super fast delivery! Very happy ongoing customer! Would not hesitate to recommend!”
Helpful Report
Posted 3 years ago
Julia Zaczek
Verified Buyer
“Ordered wrong cartridges and messaged straight away, no reply! Also messaged a few days later and still no reply! Over a week later and still waiting”
Helpful Report
Posted 3 years ago
John Wood
Verified Buyer
“On the internet I searched for Epson Xp 352 cartridges,your site showed “ comparable Epson Xp 352cartrides £5.99” I ordered 2 packs.When I inserted in my printer it says they are not compatible.Checking the packet it says suitable for. Epson XP235/245/247/332/335/342/ 345/442/435/442/445. NOT 352.I amleft with 2 packs of useless cartridges!!!”
Helpful Report
Posted 3 years ago
Natalie Dyer
Verified Buyer
“Cartridges don't work and I have tried to contact you to resolve with no response at all. I also paid for a next day delivery and it took 2 weeks to receive them !!”
Helpful Report
Posted 3 years ago
Michael Downey
Verified Buyer
“Excellent product excellent quick delivery”
Helpful Report
Posted 3 years ago
Louise Carman
Verified Buyer
“Very good service”
Helpful Report
Posted 3 years ago
James Reid
Verified Buyer
“Excellent when the wrong order was sent they resolved the issue very quickly I would not hesitate to use them again”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Only took two days very good”
Helpful Report
Posted 3 years ago
Douglas Graham
Verified Buyer
“I put the ink into my hp printer tried to print and just a whining noise and no printing took place .”
Helpful Report
Posted 3 years ago
Lara Gouveia Simonetti
Verified Buyer
“I purchased ink relying in good faith on their stating the ink was in stock and would be delivered by a certain time (2-3 working days). After 1 week (6 working days) I attempted to contact the company and received no reply to emails or their chat. They have no phone number. As it had become urgent I ended up having to pay for ink elsewhere (which did arrive next day as promised). Without replying to any of my messages the ink eventually turned up 2 weeks later. They are untraceable and a potential scam. I would avoid.”
Helpful Report
Posted 3 years ago
David Field
Verified Buyer
“Very good , fast delivery & everything worked first time will use again thank you”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Longer delivery than I expected. I then needed to return goods because I had to change my printer because of damage and therefore could not use the ink. I asked for a return form twice but never received an answer. Ref order No 327950”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Cartridge fitted my printer but wasn't accepted. Message said its not installed correctly. Emailed supplier but they haven't responded.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Needed inks for my daughters printer and looked online. Printer Inks Direct were among the cheapest and they arrived before the expected date. Great service and I will definitely use them again for inks. Highly recommended..”
Helpful Report
Posted 3 years ago
Keith Burgess
Verified Buyer
“Excellent service delivery quick Excellent value”
Helpful Report
Posted 3 years ago
Andrew Johnson
Verified Buyer
“Unbelievably quick to send out.brilliant service and brilliant ink as well. Will definitely use these again”
Helpful Report
Posted 3 years ago
Chris Thompson
Verified Buyer
“Amazing! Great quality and quick delivery!”
Helpful Report
Posted 3 years ago
printerinkdirect.com is rated 4.1 based on 5,349 reviews
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