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printerinkdirect.com Reviews

4.1 Rating 5,356 Reviews
78 %
of reviewers recommend printerinkdirect.com
4.1
Based on 5,356 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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Fast delivery good price
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Posted 4 years ago
great service thanks
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Posted 4 years ago
Highly recommended as delivery and product fantastic
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Posted 4 years ago
Needed ink for Canon Mg5700, easily ordered, excellent price and next day delivery. Perfect! We’ll done👍
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Posted 4 years ago
Order came quicker then expected. Packed well .
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Posted 4 years ago
I ordered two Samsung Printer toners on 26 January 2022 and up till now (09 February 2022) I have not received my toners. I have tried to find printer ink direct on its website but there is no contact telephone number and I have sent two (2) emails; still, printer ink direct did not respond which means printer ink direct is a fraud.
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Posted 4 years ago
I was sent the incorrect ink cartridges. I have emailed twice, tried to message twice and have yet to hear from anyone on how I return the inks and get a refund or an exchange. I’m starting to think this company is actually a scam there’s no phone on the website to contact them and clearly they have no interest in responding when you email. I’m not really sure what I’m supposed to do with the ink cartridges that don’t work in my printer and the £24 pounds I’m out.
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Posted 4 years ago
Very poor service, still haven't received my order after a week and they don't respond to multiple attempts to contact them.
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Posted 4 years ago
Ink arrived promptly and as requested
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Posted 4 years ago
Great service from order to delivery.
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Posted 4 years ago
Great price! Super fast delivery! Very happy ongoing customer! Would not hesitate to recommend!
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Posted 4 years ago
Ordered wrong cartridges and messaged straight away, no reply! Also messaged a few days later and still no reply! Over a week later and still waiting
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Posted 4 years ago
On the internet I searched for Epson Xp 352 cartridges,your site showed “ comparable Epson Xp 352cartrides £5.99” I ordered 2 packs.When I inserted in my printer it says they are not compatible.Checking the packet it says suitable for. Epson XP235/245/247/332/335/342/ 345/442/435/442/445. NOT 352.I amleft with 2 packs of useless cartridges!!!
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Posted 4 years ago
Cartridges don't work and I have tried to contact you to resolve with no response at all. I also paid for a next day delivery and it took 2 weeks to receive them !!
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Posted 4 years ago
Excellent product excellent quick delivery
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Posted 4 years ago
Very good service
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Posted 4 years ago
Excellent when the wrong order was sent they resolved the issue very quickly I would not hesitate to use them again
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Posted 4 years ago
Only took two days very good
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Posted 4 years ago
I put the ink into my hp printer tried to print and just a whining noise and no printing took place .
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Posted 4 years ago
I purchased ink relying in good faith on their stating the ink was in stock and would be delivered by a certain time (2-3 working days). After 1 week (6 working days) I attempted to contact the company and received no reply to emails or their chat. They have no phone number. As it had become urgent I ended up having to pay for ink elsewhere (which did arrive next day as promised). Without replying to any of my messages the ink eventually turned up 2 weeks later. They are untraceable and a potential scam. I would avoid.
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Posted 4 years ago
printerinkdirect.com is rated 4.1 based on 5,356 reviews