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printerinkdirect.com Reviews

4.1 Rating 5,356 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,190
 Questions Metrics
4.1
Based on 5,356 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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Abigail Blumzon
Verified Buyer
“I placed this order for the Epsom XP-4100 cartridges but the incorrect type show f up on my order receipt and was subsequently delivered despite me sending an email to Printer Ink Direct immediately after I realised their error. I have now sent 3 emails and not heard back to a single one. What awful service — I now have £20 of printer cartridges that I paid for yet did not want or order”
Helpful Report
Posted 4 years ago
Mark Picton
Verified Buyer
“They will not respond to my emails. Been trying to get them to send a reply for about a month now and I have been blanked.”
Helpful Report
Posted 4 years ago
Vicky Strak
Verified Buyer
“Delivery was estimated 1-2 working days, and I waited 3 weeks”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Rubbish.... Cancelled order prior to despatch .... Still theysent it.... Trying to get s refund is impossible”
Helpful Report
Posted 4 years ago
Patricia Thom
Verified Buyer
“Saved me £££££s very good cartridges and quick delivery”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Very bad experience, the seller does not respond to email. Ordered in December - still waiting for order to be delivered. Sent many emails - no responses. Reached out on Facebook and was just asked the order number and after the seller went quiet. Still waiting to hear back about my order”
Helpful Report
Posted 4 years ago
Clive Aylett
Verified Buyer
“Exceptional Service and good product would recommend”
Helpful Report
Posted 4 years ago
Stephen Evans
Verified Buyer
“The Ink you sent me was not Recognised, and you never got back to me, so went and bought a new printer with Inks, and throw the Inks and printer down the Rubbish Tip.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“WOULD USE THIS COMPANY AGAIN, NO HASSLE, RECEIVED GOODS VERY QUICKLY”
Helpful Report
Posted 4 years ago
Anthony Lane
Verified Buyer
“excellent service very fast del”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Arrived promptly, well packed and good quality.”
Helpful Report
Posted 4 years ago
Jackie Evans
Verified Buyer
“Good delivery good product”
Helpful Report
Posted 4 years ago
Anthony Potter
Verified Buyer
“will order again thank you”
Helpful Report
Posted 4 years ago
Peter Mitchell
Verified Buyer
“Good price and packed well, no problem with them”
Helpful Report
Posted 4 years ago
Thomas Allison
Verified Buyer
“Brilliant firm to buy from. Fast delivery and great price product. Have bought from them before and never disappointed. Highly recommended.”
Helpful Report
Posted 4 years ago
Belinda Allen
Verified Buyer
“Fast delivery and great communication”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“When the cartridge arrived it did not fit, was not even close. Emailed them perhaps 10 times now to have a refund/replacement, No response. one month on, i still send an email, still no response”
Helpful Report
Posted 4 years ago
Anthony Cassells
Verified Buyer
“great service, delivered on time.”
Helpful Report
Posted 4 years ago
Janet Mulholland
Verified Buyer
“very fast service”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Super quick delivery and good value”
Helpful Report
Posted 4 years ago
printerinkdirect.com is rated 4.1 based on 5,356 reviews
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