Login
Start Free Trial Are you a business? Click Here

printerinkdirect.com Reviews

4.1 Rating 5,351 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,187
 Questions Metrics
4.1
Based on 5,351 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
Visit Website

Location:

126 West Regent Street
Glasgow
G2 2RQ

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Graham Whitlock
Verified Buyer
“Given four stars for now as still awaiting replies from my two emails regarding aftersales service. Could amend it to Five or maybe One. Time will tell. Product and price are great and fast delivery 23 Oct update…. As per above review, 15 days and still no reply to both emails, so have amended it to a one star review. Seem happy to take my money, but zero after sales response.”
Helpful Report
Posted 3 years ago
Hailey Alger
Verified Buyer
“I placed my order on 12/9 for inks and paid for the 1-3 days delivery option. When it hadn't arrived 10 days later I emailed asking for an update and got no response. I contacted them again 2 days later and still didn't receive a response. On 6/10 I raised a complaint with my bank after finding the Printer Ink Direct Facebook page and finding many people having the same issue and concluding that this must be a scam company. After calling the bank, I also commented on the page about my experience and that I had raised a complaint with the bank to get my money back. The next day I had a response from Printer Ink Direct telling me they would send the ink! I have obviously purchased ink elsewhere now and would not recommend this company. Their customer service is non existent, and I'm certain that, had I not contacted my bank, I would have been scammed out of the money entirely.”
Helpful Report
Posted 3 years ago
David Donley
Verified Buyer
“Excellent, swift, & quality service. Best price I found too. 10/10”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“paid extra for next day delivery took three days to arrive”
Helpful Report
Posted 3 years ago
A.A Clarke
Verified Buyer
“Was easy to order online, came within 3 days, the price was good will order these again.”
printerinkdirect.com 5 star review on 10th October 2022
Helpful Report
Posted 3 years ago
Andrew Lock
Verified Buyer
“Excellent value and good delivery time.”
Helpful Report
Posted 3 years ago
Nathan Heaton
Verified Buyer
“Really good quality, came within a day or two and super competetive on price. Prints look as expected, will be using for all our toner needs from now on.”
Helpful Report
Posted 3 years ago
Philip Sykes
Verified Buyer
“Thank you; good price and great service.”
Helpful Report
Posted 3 years ago
Paul Golding
Verified Buyer
“Sadly the printer cartridge arrived broken (and in the package). That sometimes happens. What is frustrating is to write to the email I was given a number of times and never get a response. So I won't be buying from here again.”
Helpful Report
Posted 3 years ago
Ravindranath Gor
Verified Buyer
“Good value for money. Product is always good in quality. Yes 5star recommended.”
Helpful Report
Posted 3 years ago
Jay Shawcross
Verified Buyer
“Works totally great and a very speedy delivery!!”
Helpful Report
Posted 3 years ago
Sarah Beardsmore
Verified Buyer
“Very compatible with my Epson printer”
Helpful Report
Posted 3 years ago
Phil Gallimore
Verified Buyer
“Ink doesn’t work, sent 3 emails for help no response at all”
Helpful Report
Posted 3 years ago
Glenn Barker
Verified Buyer
“items arrived late had to repurchase from a different more reliable company that did delivery on time. Will place orders elsewhere in future, as the order was not processed until the day of the expected delivery time.”
Helpful Report
Posted 3 years ago
Raymond Kerr
Verified Buyer
“Quick delivery”
Helpful Report
Posted 3 years ago
Jeannie Zelos
Verified Buyer
“First purchase perfect. Second one took over a week to get here and magenta isn't recognised by printer. Cyan is fine. Have emailed three times now, no response. I need to print a large doc but don't want to reorder magenta in case I get replacement not refund. Customer service very bad.”
Helpful Report
Posted 3 years ago
Lawrence Fulcher
Verified Buyer
“The ink was not the one that is correct for the HP printer.”
Helpful Report
Posted 3 years ago
Cathleen Aubrey
Verified Buyer
“Website easy to use and purchased with no problems. Will definitely use again.”
Helpful Report
Posted 3 years ago
Antony Newton
Verified Buyer
“After sending the picture of the leaky and unstable Red Ink Cartridge, nothing heard from you yet. Very unsatisfied customer. Your customer support complacency is badly tolerated.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Zero communication, which is a shame when there are issues with delivery. Everything is fine when the orders are swift and the delivery companies work on time but when something goes wrong sadly this company will not respond to you or even begin to try to help you.”
Helpful Report
Posted 3 years ago
printerinkdirect.com is rated 4.1 based on 5,351 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request