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printerinkdirect.com Reviews

4.1 Rating 5,348 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,185
 Questions Metrics
4.1
Based on 5,348 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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David Shephard
Verified Buyer
“The product and service were and are excellent. Very good value.Thank you”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Prompt delivery, fair price and seems to be producing good colour copies. Only about 30 so far so early days”
Helpful Report
Posted 2 years ago
Richard Smith
Verified Buyer
“God's quality products an exceptional speed of delivery”
Helpful Report
Posted 2 years ago
Charles Rowsell
Verified Buyer
“Good website, good service, good all round!!”
Helpful Report
Posted 2 years ago
Alan Bate
Verified Buyer
“Fast delivery, well packaged”
Helpful Report
Posted 2 years ago
PRAFUL JADEJA
Verified Buyer
“Brilliant as good as ORIGINAL. Printed photos and quality is amazing. will recommend to all”
Helpful Report
Posted 2 years ago
Aamir Sikander
Verified Buyer
“Product working & good - but delivery took over a week. But after a couple of messages to company. Eventually received”
Helpful Report
Posted 2 years ago
Kelly Patey
Verified Buyer
“I had to have PayPal to intervene for my items to be dispatched although money was taken promptly and after many emails just ignored! After purchasing i checked the reviews and many others also had the same problems as myself!”
Helpful Report
Posted 2 years ago
David Robson
Verified Buyer
“Excellent value for money, fantastic service on delivery, definitely using printer ink direct again, no hesitation. TY.”
Helpful Report
Posted 2 years ago
Ceri Amanda Govier
Verified Buyer
“Although my order was sometime ago, my order was received in no time, and will be ordering again soon.”
Helpful Report
Posted 2 years ago
Sian Roberts
Verified Buyer
“Brilliant for the money”
Helpful Report
Posted 2 years ago
George Hughes
Verified Buyer
“Good service. Ink cartridges work fine. I will use again.”
Helpful Report
Posted 2 years ago
Mike Dolan
Verified Buyer
“it took a while for them to arrive, and when they did my printer didnt recognise two of them.? Fortunitely when I put back the two that had just come out ,it worked. So,i will just have to make the effort to buy them locally in future.”
Helpful Report
Posted 2 years ago
Alison Keenan
Verified Buyer
“Good transaction, Quick dispatch”
Helpful Report
Posted 2 years ago
Lisa Hopkins
Verified Buyer
“I have my order but need to exchange. Despite SEVERAL attempts to contact them over several weeks, I have not had one response. It doesn't really matter if the product is good if there is NO customer service. Therefore I cannot recommend this company at all.”
Helpful Report
Posted 2 years ago
Maria Manetta
Verified Buyer
“Delivery time good. Service good”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Very keen pricing. Quality and delivery OK.”
Helpful Report
Posted 2 years ago
Graham Whitlock
Verified Buyer
“Given four stars for now as still awaiting replies from my two emails regarding aftersales service. Could amend it to Five or maybe One. Time will tell. Product and price are great and fast delivery 23 Oct update…. As per above review, 15 days and still no reply to both emails, so have amended it to a one star review. Seem happy to take my money, but zero after sales response.”
Helpful Report
Posted 2 years ago
Hailey Alger
Verified Buyer
“I placed my order on 12/9 for inks and paid for the 1-3 days delivery option. When it hadn't arrived 10 days later I emailed asking for an update and got no response. I contacted them again 2 days later and still didn't receive a response. On 6/10 I raised a complaint with my bank after finding the Printer Ink Direct Facebook page and finding many people having the same issue and concluding that this must be a scam company. After calling the bank, I also commented on the page about my experience and that I had raised a complaint with the bank to get my money back. The next day I had a response from Printer Ink Direct telling me they would send the ink! I have obviously purchased ink elsewhere now and would not recommend this company. Their customer service is non existent, and I'm certain that, had I not contacted my bank, I would have been scammed out of the money entirely.”
Helpful Report
Posted 2 years ago
David Donley
Verified Buyer
“Excellent, swift, & quality service. Best price I found too. 10/10”
Helpful Report
Posted 2 years ago
printerinkdirect.com is rated 4.1 based on 5,348 reviews
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