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printerinkdirect.com Reviews

4.1 Rating 5,356 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,190
 Questions Metrics
4.1
Based on 5,356 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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Kate Burgess
Verified Buyer
“Absolutely awful company. Printer ink colours look nothing like they are supposed to. Delivery took weeks and weeks. No one replies. Would never ever buy from here again.”
Helpful Report
Posted 4 years ago
Amy Meredith
Verified Buyer
“When asking to refund a purchase that was not compatible with my printer, this company didn’t even reply to my email. Would not use them again.”
Helpful Report
Posted 4 years ago
Steve Mcdonnell
Verified Buyer
“Delayed delivery for a week so t rely on fast delivery as stated on the web site. I won’t be using again”
Helpful Report
Posted 4 years ago
C Cook
Verified Buyer
“they sent completely the wrong toner cartridge. i have tried contacting them numerous times but no response.”
Helpful Report
Posted 4 years ago
William John
Verified Buyer
“your delivery service is very poor”
Helpful Report
Posted 4 years ago
Alexander Ainsworth
Verified Buyer
“Didn’t arrive on time, poor customer service”
Helpful Report
Posted 4 years ago
Mick Marriott
Verified Buyer
“Never respond to emails. Sent toner with incorrect chip, never responded to request for replacement or refund! Avoid at all costs!”
Helpful Report
Posted 4 years ago
Anthony Chadwick
Verified Buyer
“Not left a review earlier as I've sent them 3 messages since last week about my ink cartridges not being the right ones .saying on printer not compatable .they have still not replyed to me .”
Helpful Report
Posted 4 years ago
Zarah Taylor
Verified Buyer
“Product sent is faulty. Have ignored emails, forms and chat messages. Truly awful company to deal with”
Helpful Report
Posted 4 years ago
Karen Woodcock
Verified Buyer
“I can not review my inks as I never recieved them dpd took them to a shop where I could not go to because I was at work and would not allow me to get them redelivered on my days off.”
Helpful Report
Posted 4 years ago
Hi Karen, apologies for this. We are not responsible for DPD and where they take the items. If you allow me to call you, I can redeem this issue for you?
Posted 4 years ago
Anonymous
Verified Buyer
“I received the ink cartridges two weeks later, very disappointed with the service and no customer support. When trying to install the cartridge my Epsom printer prompted me that the cartridge as not genuine.”
Helpful Report
Posted 4 years ago
Paul Irvine
Verified Buyer
“Emailed yous 4 times I was desperate for ink and you failed Badly all I wanted was a simple answer as to why my cartridge was not working its the first time I have used you and it will be the last.”
Helpful Report
Posted 4 years ago
Stephen Chambers
Verified Buyer
“Still awaiting my ink cartridges!!”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Ran same day black ink. Will not buy this product again.”
Helpful Report
Posted 4 years ago
Sarah Bradley
Verified Buyer
“Still not had my order and no response from the company about my missing order. Terrible service.”
Helpful Report
Posted 4 years ago
Graham Bedward
Verified Buyer
“Hahaha REVIEW !!! I still have not receive my order and they will not even reply to my emails Haha Haha !!!”
Helpful Report
Posted 4 years ago
Arianne Moore
Verified Buyer
“Clearly not compatible with the xp-335”
Helpful Report
Posted 4 years ago
David Jones
Verified Buyer
“I’ve printed 50 pages and the ink has runout not good enough”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Only two worked in the printer”
Helpful Report
Posted 4 years ago
David Clif
Verified Buyer
“Ordered 7 days ago, sent two emails chasing a delivery date, download the app, still no reply or delivery”
Helpful Report
Posted 4 years ago
printerinkdirect.com is rated 4.1 based on 5,356 reviews
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