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printerinkdirect.com Reviews

4.1 Rating 5,348 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,185
 Questions Metrics
4.1
Based on 5,348 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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Liz Mearns
Verified Buyer
“Absolutely shocking. Avoid. I have complained and tried to contact this company multiple times as my printer cartridge is of very poor quality. I have received no response to emails and contacting the company via the website. This leaves me out of pocket for a poor quality cartridge and very frustrated by the terrible customer service. Would NOT use again.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Paid for cartridge but not received. I have sent several emails but no response, and No phone number available for PrinterinkDirect.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Haven’t received the item, emailed to update the delivery address and not answer, still waiting”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Delivery of 5 cartridges took 10 days to get delivered...won't be using again.”
Helpful Report
Posted 3 years ago
Elizabeth Sneddon
Verified Buyer
“Ordered on the 03.11.21. and as yet 13.11.21 this item has still not been delivered. Please advise Liz Sneddon”
Helpful Report
Posted 3 years ago
Shane Murphy
Verified Buyer
“I ordered a complete set of toner, toner different to what I ordered that doesn’t fit in my printer came, I have requested the order to be amended but I have yet to hear a reply.”
Helpful Report
Posted 3 years ago
Mr S R Franklin
Verified Buyer
“Poor delivery and cartridges look like they came out of a skip poorly packaged like a year old had done it. Luckily items ok”
Helpful Report
Posted 3 years ago
Richard Benda
Verified Buyer
“Never received my product. Shame it is not possible to give a zero.”
Helpful Report
Posted 3 years ago
MITESH AGGARWAL
Verified Buyer
“Shocking service. No delivery - no tracking - doesn't work. No reply from customer/sales regarding order or status or request for copy of invoice. DO NOT USE”
Helpful Report
Posted 3 years ago
Paul Foster
Verified Buyer
“Only sent my order out after I emailed asking if there was a problem emailed again and still have not had a response or apology”
Helpful Report
Posted 3 years ago
Peter Gethin-Baker
Verified Buyer
“They delivered my package promptly, but was short on one cartridge. When I contacted them over multiple platforms, I got zero reply.”
Helpful Report
Posted 3 years ago
Dave Underhill
Verified Buyer
“The cartridges were purchased in advance of running out but they do not fit the Brother DCP-195C cartridge slot so it does not work. The blue cartridge number is LC11/16/38/61/65/67/975/985/980/990/1100C and it slides in and out easily. On the front of the printer shows the number LC980. The yellow cartridge only had BLC223Y on it. But the Printer number of DCP-195C was stated as the Printer model, it appears the wrong cartridges were sent. This is a shame as the delivery was efficient.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“couldnt deliver the part i required which i had paid to have delivered before midday to be informed just gone 1 on the day of deliver they would have the part in a weeks time i cancelled the order and asked for the money to be refunded in already taken. The part was delivered nearly 2 weeks later”
Helpful Report
Posted 3 years ago
Christine Gale
Verified Buyer
“don`t waste you time with these people,or your money.1 have sent 15 e-mails backwards and forwards to martin for a refund and now he is ignoring them.this has been going on since the 30th of august.”
Helpful Report
Posted 3 years ago
Kate Burgess
Verified Buyer
“Absolutely awful company. Printer ink colours look nothing like they are supposed to. Delivery took weeks and weeks. No one replies. Would never ever buy from here again.”
Helpful Report
Posted 3 years ago
Amy Meredith
Verified Buyer
“When asking to refund a purchase that was not compatible with my printer, this company didn’t even reply to my email. Would not use them again.”
Helpful Report
Posted 3 years ago
Steve Mcdonnell
Verified Buyer
“Delayed delivery for a week so t rely on fast delivery as stated on the web site. I won’t be using again”
Helpful Report
Posted 3 years ago
C Cook
Verified Buyer
“they sent completely the wrong toner cartridge. i have tried contacting them numerous times but no response.”
Helpful Report
Posted 3 years ago
William John
Verified Buyer
“your delivery service is very poor”
Helpful Report
Posted 3 years ago
Alexander Ainsworth
Verified Buyer
“Didn’t arrive on time, poor customer service”
Helpful Report
Posted 3 years ago
printerinkdirect.com is rated 4.1 based on 5,348 reviews
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