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printerinkdirect.com Reviews

4.1 Rating 5,351 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,187
 Questions Metrics
4.1
Based on 5,351 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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Laura Payling
Verified Buyer
“The cartridges are cheap, and I suppose some of them are ok, but it seems to be 50/50 chance. My colour cartridge was fine, but my black one was terrible, it was printing extremely patchy, you couldnt read a page consistently. I contacted Printer Ink Direct twice, and noone ever got back to me. It seems that customer service doesnt exist. Unfortunately I wont be buying from them again. Shame.”
Helpful Report
Posted 2 years ago
Graham Bond
Verified Buyer
“I would give No Stars but to complete this review had to put in a minimum of one! Cancelled order well before dispatch notification. Emailed twice for returns and no response.”
Helpful Report
Posted 2 years ago
Geoffrey Smales
Verified Buyer
“Placed the order and items were delivered as promised on time. Excellent service”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“I placed an order for ink cartridges, they sent me the wrong ones. I now can't use my printer for business use as no one seems to want to answer any emails or live chat. They are quick to take an order and money and they fulfilled quickly, but not in rectifying their mistakes. Wouldn't use them again after very poor service received.”
Helpful Report
Posted 2 years ago
Diane Hebblethwaite
Verified Buyer
“I received this in good time, but once I put them in the printer, I had issues with the black ink. The other colour was a little dull, but the black was awful. I would not recommend it, really.”
Helpful Report
Posted 2 years ago
Robert Guy
Verified Buyer
“Ordering online was easy and goods arrived within a few days.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“As usual PID delivered a quality set of ink cartridges quickly and at a really good price. I always get my ink from them and would never bother with original cartridges.”
Helpful Report
Posted 2 years ago
Albert Parker
Verified Buyer
“obviously not yet used the cartridges but were delivered promptly. Price isgood lets hope the cartridges are too”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“I have not used all the cartridges yet but so far so good”
Helpful Report
Posted 2 years ago
Diane Crossley
Verified Buyer
“Excellent value for money Works perfectly well”
Helpful Report
Posted 2 years ago
Janis Frost
Verified Buyer
“Very prompt service”
Helpful Report
Posted 2 years ago
Gary Williams
Verified Buyer
“great choice of cartridges, great service.”
Helpful Report
Posted 2 years ago
Douglas Scudder
Verified Buyer
“Sent 2 emails requesting a refund no reply sent.”
Helpful Report
Posted 2 years ago
Shelley Caswell
Verified Buyer
“Fabulous as always”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Really fast delivery and excellent customer service”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Great service and fast delivery”
Helpful Report
Posted 2 years ago
Michael Jenkins
Verified Buyer
“Came quickly unfortunately buying new ink didn't help me get my printer working, my fault.”
Helpful Report
Posted 2 years ago
Patrick Murray
Verified Buyer
“Very good”
Helpful Report
Posted 2 years ago
Laurence Mathers
Verified Buyer
“Great on price and fast delivery. So far the non-manufacturer HP laser toner cartridges seem to be working perfectly and working as well as original HP cartridges. Would definitely use Printerinkdirect again.”
Helpful Report
Posted 2 years ago
J Kemp
Verified Buyer
“Inks arrived and are excellent BUT I emailed twice and joined the chat line having no reply. There was no communication whatsoever! I was given a timeline of 2-5 days for delivery and it was three weeks before they arrived. Disappointed I had no communication.”
Helpful Report
Posted 2 years ago
printerinkdirect.com is rated 4.1 based on 5,351 reviews
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