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printerinkdirect.com Reviews

4.1 Rating 5,348 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,185
 Questions Metrics
4.1
Based on 5,348 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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Anonymous
Verified Buyer
“They did not respond to customers enquiry and delayed in sending the items”
Helpful Report
Posted 2 years ago
Nicole Walker-Hartnett
Verified Buyer
“The ink I bought said it specifically worked for my printer however after installing it the printer, the printer stated it does not work as it’s not genuine. I emailed the company twice and heard nothing back.”
Helpful Report
Posted 2 years ago
Harvinder Droach
Verified Buyer
“Ink still not received”
Helpful Report
Posted 2 years ago
Belinda Robson
Verified Buyer
“SCAM AVOID !! Although they advertise the ink is guaranteed to work it was instantly BLOCKED by my printer. I’ve sent 3 emails & had absolutely NO response, I’ve also tried to contact them via online chat 💬 & been totally ignored! DON’T WASTE YOUR MONEY!”
Helpful Report
Posted 2 years ago
Mellisa Bradley
Verified Buyer
“Bought 2 sets of ink for printer and printer is not recognising ink cartridges, I tried multiple times to ask the company about this and no response, very disappointed will not be purchasing off site again”
Helpful Report
Posted 2 years ago
Darren Smith
Verified Buyer
“quick delivery but cartridges don't work, can't recommend as won't respond to email for a refund, avoid”
Helpful Report
Posted 2 years ago
Palvi Shah
Verified Buyer
“Please do not waste your money!!! Website clearly stats compatible ink cartridges but it’s not. I have send numerous email but no response, extremely disappointed ☹️”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“i received the ink put it in the printer and the printer is saying there is no ink . so the ink is no good”
Helpful Report
Posted 2 years ago
Joanne Mahood
Verified Buyer
“I still not recieved my item I have messaged upteen times about my order. I did make a mistake ( i didnt change my addess to my new one) iI have messaged details of my new address and hopefully i will recieve my iten soon”
Helpful Report
Posted 2 years ago
William Johnston
Verified Buyer
“First time buyer, web site stated X/L cartridges, cartridges sent were a mixture of 13ml 14ml and 17ml and no best-before dates. Disappointing”
Helpful Report
Posted 2 years ago
Mr Anthony Ferrara
Verified Buyer
“one lc223c did not fit printer too big”
Helpful Report
Posted 2 years ago
Linda Chapman
Verified Buyer
“The ink cartridges do not work in my printer, I've sent emails, none have been answered. No use to me Asked for refund after many days still no Communication from seller.”
Helpful Report
Posted 2 years ago
Adrian Fisher
Verified Buyer
“Utterly Appalling Service So very slow........ No communication. No call to tell us when we can expect it. The consignment has still not arrived. Please chase it up! - Adrian Fisher, 15 August 2023”
Helpful Report
Posted 2 years ago
Ismail Nakhuda
Verified Buyer
“Emailed company over a week ago as wrong ink was received but no response Unacceptable and shocking”
Helpful Report
Posted 2 years ago
Joanne Griffin Campbell
Verified Buyer
“Based on customer service and simply being ignored.”
Helpful Report
Posted 2 years ago
Andrew Kirby
Verified Buyer
“They sent me someone else's order including their name and address with the paperwork. No response so far to my correspondence informing them of this. First order and 100% failure.”
Helpful Report
Posted 2 years ago
Kevin Clarkson
Verified Buyer
“Prompt delivery of the cartridges I ordered, however the cyan cartridge does not work! I have used half the contents of the other three in attempting to clean the heads to make cyan print. The issue is not with the printer it worked fine until I change cartridges.”
Helpful Report
Posted 2 years ago
Alan Gurney
Verified Buyer
“the ink cartridges didnt fit emailed twice no reply”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Due to an error on my part ordering the wrong inks for my printer I have sent 3 emails asking if I can return the one I didn't open for a refund.Also stated that I had now ordered 2 of the correct ones.Very disappointed that they have not had the manners to answer me.”
Helpful Report
Posted 2 years ago
Giuseppe Marchesi
Verified Buyer
“Very disappointed with not replying to my emails that my printer only reconsider two out of 4 and yet no response from you”
Helpful Report
Posted 2 years ago
printerinkdirect.com is rated 4.1 based on 5,348 reviews
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