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printerinkdirect.com Reviews

4.1 Rating 5,356 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,190
 Questions Metrics
4.1
Based on 5,356 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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Anthony Wagg
Verified Buyer
“Alas, after many e mails chasing delivery and finally pay pal it arrived one month later.”
Helpful Report
Posted 2 years ago
Michael Hazelton
Verified Buyer
“Took 3 weeks for delivery”
Helpful Report
Posted 2 years ago
Ellouise Gelstharp
Verified Buyer
“Sent the wrong printer ink cartridges and repeated email/chatbot correspondence has not rectified this? No sign of the correct ones coming anytime soon or any message to say they are on there way! Very frustrating.”
Helpful Report
Posted 2 years ago
Tom Shaw
Verified Buyer
“My ink never arrived and I am still waiting, over a month later”
Helpful Report
Posted 2 years ago
Mr John Dowler
Verified Buyer
“Tried to cancel within. 5 minutes of ordering ,and no response at all .”
Helpful Report
Posted 2 years ago
Alan Glister
Verified Buyer
“Would not give you any as no replies to my email and wrong cartridge sent”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“They did not respond to customers enquiry and delayed in sending the items”
Helpful Report
Posted 2 years ago
Nicole Walker-Hartnett
Verified Buyer
“The ink I bought said it specifically worked for my printer however after installing it the printer, the printer stated it does not work as it’s not genuine. I emailed the company twice and heard nothing back.”
Helpful Report
Posted 2 years ago
Harvinder Droach
Verified Buyer
“Ink still not received”
Helpful Report
Posted 2 years ago
Belinda Robson
Verified Buyer
“SCAM AVOID !! Although they advertise the ink is guaranteed to work it was instantly BLOCKED by my printer. I’ve sent 3 emails & had absolutely NO response, I’ve also tried to contact them via online chat 💬 & been totally ignored! DON’T WASTE YOUR MONEY!”
Helpful Report
Posted 2 years ago
Mellisa Bradley
Verified Buyer
“Bought 2 sets of ink for printer and printer is not recognising ink cartridges, I tried multiple times to ask the company about this and no response, very disappointed will not be purchasing off site again”
Helpful Report
Posted 2 years ago
Darren Smith
Verified Buyer
“quick delivery but cartridges don't work, can't recommend as won't respond to email for a refund, avoid”
Helpful Report
Posted 2 years ago
Palvi Shah
Verified Buyer
“Please do not waste your money!!! Website clearly stats compatible ink cartridges but it’s not. I have send numerous email but no response, extremely disappointed ☹️”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“i received the ink put it in the printer and the printer is saying there is no ink . so the ink is no good”
Helpful Report
Posted 2 years ago
Joanne Mahood
Verified Buyer
“I still not recieved my item I have messaged upteen times about my order. I did make a mistake ( i didnt change my addess to my new one) iI have messaged details of my new address and hopefully i will recieve my iten soon”
Helpful Report
Posted 2 years ago
William Johnston
Verified Buyer
“First time buyer, web site stated X/L cartridges, cartridges sent were a mixture of 13ml 14ml and 17ml and no best-before dates. Disappointing”
Helpful Report
Posted 2 years ago
Mr Anthony Ferrara
Verified Buyer
“one lc223c did not fit printer too big”
Helpful Report
Posted 2 years ago
Linda Chapman
Verified Buyer
“The ink cartridges do not work in my printer, I've sent emails, none have been answered. No use to me Asked for refund after many days still no Communication from seller.”
Helpful Report
Posted 2 years ago
Adrian Fisher
Verified Buyer
“Utterly Appalling Service So very slow........ No communication. No call to tell us when we can expect it. The consignment has still not arrived. Please chase it up! - Adrian Fisher, 15 August 2023”
Helpful Report
Posted 2 years ago
Ismail Nakhuda
Verified Buyer
“Emailed company over a week ago as wrong ink was received but no response Unacceptable and shocking”
Helpful Report
Posted 2 years ago
printerinkdirect.com is rated 4.1 based on 5,356 reviews
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