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printerinkdirect.com Reviews

4.1 Rating 5,356 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,190
 Questions Metrics
4.1
Based on 5,356 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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Catherine Caldwell
Verified Buyer
“Very disappointed. Paid £4.99 for next day delivery. It took almost 2 weeks to be delivered. I emailed twice to find out about my delivery but got no response.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Dreadful service, waited nearly 2 months for my delivery, then at the last minute 2 items were cancelled and my refund returned. I sent numerous emails requesting a update and never received a reply. Would never recommend or use again.”
Helpful Report
Posted 3 years ago
Sam Opie
Verified Buyer
“Paid for this item, was told delivery in 5 working days, and 3 weeks later we'd received nothing. After numerous emails to the company we had no reply either. Fortunately after 7 weeks from the order date it finally arrived. Won't be ordering from here again”
Helpful Report
Posted 3 years ago
Tom Wilson
Verified Buyer
“Very poor customer service. Cartridges never turned up for 3 weeks with zero communication. Emailed 3 times and still had no reply.”
Helpful Report
Posted 3 years ago
Jane Kaye-Bailey
Verified Buyer
“I ordered some ink cartridges on the 21st June, from Printer Ink Direct for my Epson printer that were supposed to be compatible. However, I have not been successful with the installation. I have twice sent messages on their 'Contact Us' link and also an email asking for advice. I have not received any responses, therefore unless they respond I will be returning the two sets of cartridges to the company and expect a full refund.”
Helpful Report
Posted 3 years ago
KARINA HARAKE
Verified Buyer
“There is no option to exchange or refund. I have the wrong product”
Helpful Report
Posted 3 years ago
Sarah Hodgkinson
Verified Buyer
“I am never using this company to buy ink again. I paid extra for next day delivery and they still have not been received more than a week later. How can I review the item below if the cartridges have not received. Answered just to submit the review!”
Helpful Report
Posted 3 years ago
Clive Booth
Verified Buyer
“3 day delivery turned into 2 weeks with no explanation. Never replied to email asking for details.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Totally none no good”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Product did not fit the description promulgated on website. Very unhelpful. Can't get hold of anyone seeking a refund. Stay away from this company!”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“I was sent incompatible cartridge. May have been my fault (?) but no reply from e mail or contact form asking for assistance I am returning cartridges by post with complaint”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Awful quality, should have returned, not fit for purpose.”
Helpful Report
Posted 3 years ago
Agne Vosyliene
Verified Buyer
“Avoid this company, waited for delivery for 3 weeks, no replies to the emails.”
Helpful Report
Posted 3 years ago
ALEC DYKI
Verified Buyer
“I travelled to USA and back for over 2 weeks before the ink was delivered. Is that what you call service?”
Helpful Report
Posted 3 years ago
Jonathan Leahy
Verified Buyer
“Dont touch them with a barge pole.”
Helpful Report
Posted 3 years ago
Geoff Smale
Verified Buyer
“Really unhappy , 2sets of inks none recognised , was offered a replacement which I never recieved , messages ignored , feel scammed”
Helpful Report
Posted 3 years ago
Simon Baldock
Verified Buyer
“The cartridges will not install properly. They are the correct size but the printer says they are not installed and to press down. This does not work. Waste of money”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“I am very disappointed in the service of PID, I never received my order, I have emailed the company but no response as to where the order went. PID have no contact phone number which is quite frustrating. Asked for a refund but still no response. The lack of communication is terrible.”
Helpful Report
Posted 3 years ago
Emma Vickery
Verified Buyer
“The ink is fine but it took more than 2 weeks to arrive. No communication from the company when I asked how long it would be.”
Helpful Report
Posted 3 years ago
Diana Clark
Verified Buyer
“Very late delivery by weeks, no response to several emails & online forms requesting goods or refund… finally turned up weeks after ordering but too late for my printing needs. Comms bad.”
Helpful Report
Posted 3 years ago
printerinkdirect.com is rated 4.1 based on 5,356 reviews
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