“I find the staff at Printerpix so helpful, with any issues. Kayla stayed with me online today for almost half an hour to get me sorted out. Brilliant customer service every time I use Printerpix.”
“I have just completed my second Photobook. The price is excellent, the product exceptional and the online process is very straightforward and intuitive. If you get stuck there is support. I opened a chat and Mathew was there almost immediately to answer my questions.”
“I love that they have live chat customer service available. Patricia has been helpful and understanding with my request about extension of my voucher's expiration date. She helped extend it so I can still use the voucher. Money not wasted! Thank you printerpix and to Patricia.”
“After having issues with my canvas that arrived, customer service assistant Matthew was able to resolve this quickly and efficiently. Having spent two days talking to other, not so helpful advisors, i was not feeling very happy but Matthew was happy to help and my issue was resolved.”
“i asked for customer service to help me change address and change delivery. Kayla seemed very efficient and has promised to help if she can. I wait with hope to see.”
“I cannot express how happy I am with Pinterpix. I ordered a Dog Blanket 30 x40 and I was able to put 9 pictures on it. I ordered 2 of the plush fleece blankets and the quality was far superior to what I expected for the price. I ordered these for Christmas gifts and placed my order early to avoid the Christmas rush. I received my package in 3 days....That is how fast the service is. I did see a streak down the side of the blanket and sent an email to customer service. Griffin replied in just a few hours and asked me to take a picture and email it to him. The next day he replied that I would be receiving a replacement right away. First I love the service, and the prices are so good you may think their products are cheap. NO, not at all, I would have expected to pay $35 but I only paid $5 each (plus the shipping). I know the products they sell are quality and friends and family love the pictures of their loved ones on a blanket that will keep them warm. I plan to let Printerpix create all my gifts this Christmas. I will order early to avoid the rush. Griffin is a wonderful customer service agent and he and his team will make sure you are satisfied with your purchase.”
“Merci Mathew ! Moi qui ai tendance a m'énerver très rapidement quand une situation m'échappe, mais cette fois-ci il faut que je l'admets : j'en ai même pas eu le temps de m'énerver : rapidité de réponse impressionnante, redirection approprié, conseils et astuces d'utilisation, etc... en quelques minutes j'étais porteur d'un grand sourire. 😁
Merci pour ce professionalisme. Ça devient rare sur le service en ligne. 👍”
“Patricia is the best. Thank you Printerpix and Patricia for all of your help. Patricia helped me tremendously. She is kind, thoughtful, helpful, and makes sure the books are right before ordering. She is simply the best. Thank you.”
“No me daba tiempo a terminar el proyecto de mi libro de fotos y Mathew amablemente me lo ha solucionado ampliando el tiempo para realizar el pedido. Me conecte a la ayuda y me lo solucionaron al momento.
Gracias Mathew por tu amabilidad y rapidez”
