“I originally wrote a negative review with 1 star as I never received a reply on questions asking status of my project until I wrote that review. A couple weeks following that review my photobook arrived. I have received nothing by overwhelming positive responses on how beautiful the book is and the quality of the pages. I agree, the end project is of high quality.”
“I have worked on several different sites to create photobooks etc. I recently just made a calendar and had purchased a promo which was $19 to create the calendar. I didn't like that I couldn't add more photos to the layouts. Six is the max per page it seems and the shipping was $9.99 which seems pretty high for just a calendar. So beware of shipping costs! I did like that I could directly upload photos from my phone while I was working on my computer.”
“Had a Groupon code for 2 x photobooks, usually this means you have the same book x 2, which is what I wanted. went to the Printerpix site, made my books, they have plenty of choice of covers, backgrounds ect.. couldn't see how to buy my books as it hadn't gone into my 'Basket' went on live chat and spoke to Angelina, who was very helpful and put my 'Project book' in to the basket, I put my Groupon code in & it deducted for x 1 book, I queried this with Angelina who said the voucher was for x 1 book, I had two voucher codes and had to put each code in, this was fine but it meant I had to pay £5.99 carriage for each book instead of a combined postage charge of £7.99 as per the Groupon code - possibly the issue with Groupon.. but even so still good value.”
“Printerpix sent a 21-book order to the wrong address, but compensated me for having that order shipped to me, and replaced one of the books that got damaged in the process. Overall, I am pleased with Printerpix's efforts to rectify the error, and I am deeply appreciative of Victor's help in resolving all the issues. His unwavering assistance was efficient, empathetic and effective.”
“The customer service representative that helped me was wonderful. She was polite, informative, and worked hard to get my issue solved to my satisfaction.”
“order took longer than expected to arrive, so a very helpful lady helped me change te address so it goes straight to the recpient as it was a leaving present”
“I didn't get my parcel first. I called printerpix customer service. They were very helpful and prefessional. The solved my issue. They sent new parcel to me. After 2 days I got my delivery. Thx a lot.”
“This is my second time I have ordered anything from this company. This time i did not get an email confirmation. Customer service rep was very helpful and found my order and provided me with tracking information.”
