“Angelina was very helpful in processing my re-print after my initial order was damaged in shipping. I would wish they would upgrade their packaging to help the carriers know the contents could be damaged with rough handling, folding/bending, etc.”
“Fairly happy overall. Printerpix messed up my order and it took weeks to get anyone to respond (Chat is the only way; email and phone but never got a response) Angeline was amazing and we figured it out/fixed my issue. Steven Willis should be fired for basically hanging up on me mid chat.”
“Great customer services. Sometime not the most straight forward where to find the live chat on the website but when you find it and get help - the hep is very good.”
“En achetant par "GROUPON" j'ai eu un problème important sur le site "Printerpix" pour passer mes coupons ! J'ai essayé par le téléphone d'avoir des renseignements mais au bout d'un quart d'heure d'attente la liaison a été coupée !?! Heureusement, c'est assez rapidement par "Printerpix Chat" que l'on m'a réglé le problème ! Merci à "Angélina" pour son aide efficace !!!!”
“I purchased a canvas through PrinterPix on Groupon and my voucher code was not working. I emailed Bowen at customer service and he got back to me so quickly and kindly with a new voucher code. My canvas is now on its way. 5 stars for customer service!”
“Received my items and wasn’t 100% satisfied. However with that being said they were more than helpfully and did replace my item with no fuss at all. The lady I spoke to was extremely kind, helpful and apologetic”
“Good speedy customer service, dealt with the problem quickly, the only thing that let the service down was no genuine apology or empathy about the problem.
But overall they handled my query well.”
“Bonjour
Je n'ai pas reçu ma commande passée le 16/11/2021, aprés avoir contacter plusieurs fois le service client sans succés, j'ai eu Kayla, la seule qui a su répondre à mes demandes. Elle a refait partir une nouvelle commande aussitôt. J'espère n'être pas déçu et recevoir celle ci pour cette fois avant Noël.
Kayla a su répondre à mes attentes et être à l'écoute.”
“Customer Service is excellent. I had to do a live chat with Kayla who resolved my voucher issue immediately. I have not received my order yet, but I have used Printerpix in the past and been very happy with the quality.”
