“The chat service is excellent. I was asking if I could have more time to realize my book, and Avi Williams gave to me a month more !
But the studio needs some improvements...”
“La confiance avec une des opératrices a fait que notre problème a été résolu assez rapidement. Le problème majeur avec les opérateurs par téléphone est la barrière de la langue.
Par le biais du chat le problème est moins récurrents.”
“Purtroppo ho ricevuto il pacco ordinato rotto, senza la giusta protezione all'interno per proteggerlo ed evitarne la rottura. Abbastanza arrabbiata.. PERÒ ho contattato subito l'assistenza on-line e mi hanno aiutato, sono stati molto cordiali, celeri e dispiaciuti dell'accaduto e provvedono al più presto a riparare/effettuare nuovamente l'ordine. Grazie :)”
“ik heb gechat met angelina en zij heeft belooft de 6 orders op nieuw op te gaan sturen omdat we na 2 maanden nog steeds niks hebben ontvangen. dus ben benieuwd of het nu wel aan gaat komen.”
“After placing an order for 5 calenders I decided to order a canvas for my mother for mother's day but was disappointed with it due to photos not centered. A 16mm on left and 4mm on right between the photo and edge of canvas. Went on to live chat with Kayla who was very helpful and apologetic and ordered me a new one.”
“Chat was very helpful - it would be useful to be able to see what projects I had ordered rather than just a number, but I was helped very quickly with the information that I needed.”
“I had problems with one of the voucher codes for a book. I was very upset to see that after all the work on a book project the order could not be placed. The customer service guys were always very polite, but I had to call several times until the issue was finally resolved and I could place the order. Other than that, I am very satisfied with the quality of the printed products and will keep using the service.”
“Je commande chez eux depuis très longtemps, jamais de
soucis .
Juste ma dernière commande les photos ,il a eu des photos mal imprimer. Le service client on très vite réagi. Très aimable .mon refait les photos .
J attends de voir .”
“Je commande chez eux depuis très longtemps, jamais de
soucis .
Juste ma dernière commande les photos ,il a eu des photos mal imprimer. Le service client on très vite réagi. Très aimable .mon refait les photos .
J attends de voir .”
“Ho avuto problemi con la consegna del pacco, tramite live chat, ho contattato l'assistenza e Kayla, gentilmente ha sistemato il problema. Il pacco è arrivato.”
“Suite à une erreur lors de ma première commande, la conseillère Kayla du service client a été très efficace ce jour pour y remédier et m'expédier les photos manquantes.”
“JE PEUX PAS TROP DIRE CAR JE SUIS A LA FABRICATION DE MES LIVRES ET CALENDRIER DONC JE PEUX PAS PARLER DE LIVRAISON ETC LES PRIX SONT TRÈS ININTÉRESSANTS .JE RECOMMANDE ET ANGELINA EST TRÈS SYMPA”
