“I spoke to Vincenzo today to help with a mistake. I cannot praise him highly enough, he was extremely helpful & resolved the problem most efficiently - he deserves a promotion. Please pass him my thanks. He is an Excellent customer services employee.
Margaret Piercy”
“Great customer service from kayla! Very helpful when it came to me quering the postage, explaining the difference and refunding me the difference as well!”
“Mathew was brilliant. I had missed the deadline on my vouchers due to moving house and I wanted to use for Mothers day. He understood completely and extended them until end March for me. Great communication, responsive and easily resolved. Big thank you.”
“Kayla, del servizio clienti, con la quale ho chattato, ha saputo con molta cortesia, rispondere alle mie necessità. Ha portato a conclusioni più che positive, le mie richieste. Grazie”
“I have received 2 blankets last week, sooner than expected and I am so happy as I was able to make nice surprises to my family.
The quality of the Mink Touch is good and the colors are bright.
My friend washed a blanket and the picture can still be seen nicely.
As a recommendation: do not use too small pictures.
Great product, thank you Kayla for your help!”
“Quick and efficient problem solving from Kayla. Hermes did not deliver my product from printer pix but Kayla sorted this issue out without hesitation. Great company and staff to deal with.”
