Print Your Pet Reviews

Name: Print Your Pet
Rating: 1.33

1.3 Rating 204 Reviews

7 %

of reviewers recommend Print Your Pet

Company Reviews

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Metrics

1.3

Based on 204 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Anonymous

Anonymous // 01/01/2019

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“When I first saw this I thought it was pretty cool, so I ordered a custom blanket on OCT 9th. The email they sent said that everything from artwork to shipping would just take 3-4 weeks. Well 4 weeks later I still had not even received the artwork to approve. The next day after writing a bad review they contacted me saying I should have emailed them first. The next day , Nov 18th I finally received the artwork and I approved. They then said it would another 1-3 weeks to make and 3-5 days to ship. It was shipped Nov 29th. I ended up receiving my blanket Dec 3 almost 8 WEEKS after ordering. I thought the artwork was good so I ordered another blanket Nov 24 a day BEFORE the cutoff date which they said “if you order by this date it should get to you before Christmas.” We’ll it’s now Dec 21 almost 4 weeks after ordering and I haven’t seen the artwork. They just need to stop giving time dates because they haven’t been able to live up to them with me. The blankets are nice and soft and are worth the wait but I would cautiously recommend this to a friend because I have had people talking to me who are in the same situation where they’ve ordered before the date and have yet to receive artwork. They also like me have had issues with the communication with the company. On my second order I sent an email asking them for confirmation that an order went thru because I had deleted the email. I sent that on Dec 7th at 8:50pm and they finally responded on December 13th. They claim to respond in 24-36 hours but I never got a rely until 120+ hours later. And I know it’s the the holiday season and they may have an inbox fluxed with more people complaining about not getting items but they claim to be an award winning CS they just hired MORE people for CS. Just be cautious when you order of a site you saw advertising on IG”